NHTSA Complaint #11361579 — 2016 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11361579
Vehicle	2016 FORD FUSION
Component	STEERING
Date of Incident	September 25, 2020
Date Filed	September 28, 2020
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY VEHICLE WAS PARKED IN FRONT OF MY HOUSE (THANK GOD) AND WHEN I STARTED IT, 3 ALARMS CAME ON AND I WAS NOT ABLE TO MOVE THE STEERING WHEEL. HAD THIS HAPPENED WHILE I WAS DRIVING, I WOULD MOST CERTAINLY BEEN IN AN ACCIDENT. THE ISSUE IS THE ENTIRE ELECTRONIC STEERING SYSTEM FAILED. WHOLE COMPONENT NEEDS TO BE REPLACED. EXACTLY ONE YEAR TO THE DAY AFTER THE LAST ELECTRICAL FAILURE.

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