2016 FORD FUSION Unknown Or Other Problems

192 NHTSA complaints on file

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Unknown Or Other Issues in the 2016 FORD FUSION

192 unknown or other complaints have been filed with NHTSA for the 2016 FORD FUSION. Of these, 3 involved a crash, 1 involved a fire, and 0 resulted in injury.

192
Complaints
3
Crashes
1
Fires
0
Injuries
0
Deaths

All Unknown Or Other Complaints

#11717447 |
The backup camera screen is black or dhows a distorted image and sometimes shows an error message like Camera not available. This is very dangerous!
#11711837 |
I am requesting formal escalation and review of my case due to a repeat failure of a safety recall component that has rendered my vehicle unsafe and not safely operable. My vehicle is a 2016 Ford Fusion. In 2024, a door latch safety recall repair was completed at an authorized Ford dealership. The same door latch has now failed again, causing the door to not close or latch at all, creating the same safety condition the recall was intended to correct. Both the dealership and Ford customer service have declined assistance on the basis that the recall repair was previously completed. However, this is not a new or unrelated issue — this is a repeat failure of the same safety-critical component addressed under the recall. This condition presents an ongoing safety risk, and the vehicle cannot be used safely in its current state. I have already filed a formal complaint...
#11711296 |
We had the door latch recall fixed just over a year ago and now our door won't close. The latch is broken again and it needs to be fixed FREE
#11707660 |
Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available
#11706207 |
Transition light it pulls when put into gear and lost power when trying to accelerate when driving.
#11702041 |
Rear view camera goes crazy when in reverse, sometimes shows a blank white screen, sometimes a message appears that the camera is not available and to contact a dealer, it will randomly activate while driving forward sometimes immediately after putting it in drive and other times after driving forward sometimes immediately a while after continuously driving for a while without having put it in reverse at at point. It also has no sound through any setting: radio, satellite, or Bluetooth
#11699504 |
My 2016 ford fusion eco boost suddenly began overheating and the sensor would go off then on. I can’t even drive 10 feet. This problem has been consistently happening even after multiple repairs.
#11698013 |
I am writing to report a widespread issue with the hands-free phone function in vehicles equipped with the Ford Sync System. The phone button used to connect a mobile device for hands-free calling does not work properly. Because of this malfunction, I am unable to use my phone in a hands-free manner while operating my vehicle, which creates a potential safety hazard and increases the risk of distracted driving. This issue appears to be common among other owners with the same Sync System, suggesting a possible defect in design or software. Since this feature is intended as a safety measure to help drivers stay focused on the road, I believe it should be investigated and repaired under a recall. Thank you for your time and attention to this matter.
#11694192 |
- Window motor passanger side not working unable to close window. 2023 - Sync system not working after battery and key changed by dealership. 2021 - Rearview Camera no display found - lighter port in console over heats
#11693162 |
The backup camera was intermittently showing no image and now it says "Camera unavailable. Contact your dealer." This impacts the safety of myself and others while backing up the vehicle. I have not taken the vehicle to a dealer yet but it can be reproduced if requested. The intermittent loss of image started last week and slowly led to the camera no longer working at all.
#11689568 |
My back up camera has the same issues that Ford listed in their recall. My screen is black at times when backing up. My camera doesn't always pop up when backing up, my normal screen will stay on as of I'm not backing up. I have had the black screen with a notice that says my camera isn't working and I need to contact my dealership.
#11687529 |
Rear Backup camera in faulty. Cuts in and out. I've had numerous incidents where I've almost hit people and cars. This problem is going to cause me to have an accident or hit someone
#11686618 |
backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right
#11686652 |
The backup camera on our 2016 Ford Fusion has worked intermittently for quite some time now. (Couple of years at least.) Sometimes when we shift to reverse we get a black display screen, sometimes we get a distorted image, sometimes we get a message saying no camera is available, other times it works normally. The symptoms sound like the ones described the vehicles that are involved in the current rearview camera recall. I had seen rearview camera recalls for Ford products in the past and expected our car to be covered eventually since the symptoms sounded so similar. We have not taken it for repair at our dealer as we have been waiting for a recall. Reporting it now in the hopes that the recall will be expanded to other models that seem to have similar safety issues.
#11686229 |
I read this following article: [XXX] My 2016 Ford Fusion experiences this issue. I was curious why the Fusion is not included in the recall? Thank you. [XXX] c- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11686404 |
A few years ago our camera on our 2016 Ford fusion started acting up. Going in and out, sometimes blank. I actually filled a complaint out before. I have noticed recalls on cameras but not our vehicle or even year. Now I saw one yesterday or this morning that listed my year but not model. I forgot to mention above that it also goes completely opposite. This is a major issue and concern. It has almost caused accidents especially in parking lots. No incidents YET. People love walking behind cars backing out and this is a deadly combination waiting to happen
#11686471 |
My complaint is, why does my 2016 Ford Fusion 1.5L 4-Cylinder EcoBoost Engine continue to be excluded from these major recalls? It's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the Gmail address of [XXX] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [XXX] & replaced it myself when it arrived. Also earlier that...
#11686020 |
Backup camera inverts and blanks out. Other ford vehicles have this issue and have recall notices. 2016 Ford Fusions do not have this recall.
#11686111 |
Backup camera has failed. Again. It was first replaced in 2020 under extended warranty. Now it has failed again.
#11683807 |
I was driving on the expressway. My car Went into limp mode it didn’t stall completely out, but I was not able to accelerate any eventually the wheel became tight. every light came on.. I made it safely off the expressway. My car would not start the ODB port is not reading. I’ve taken it to several mechanics all of them say that it’s my PCM. They said my PCM needs to be reprogrammed. There’s currently an active recall from my exact car but when I search my vin It tells me I have no active recalls.
#11682556 |
The trunk opens on its own intermittently. When I try to close the trunk, it will not stay closed and a clicking sound can be heard. This has been going on for almost three years. I took the vehicle to our family mechanic, and he drove my vehicle for 30 days to run shop errands hoping the trunk would open and he could determine the malfunction. Unfortunately, the trunk did not mysteriously open for him. I have even had the trunk open when I was not home and a neighbor called to alert me. The trunk would not stay closed, so I directed them to place a piece of heavy lumber on the trunk to keep the trunk at least in the down position. When I begin to drive the car, the trunk will open on its own. I'm deathly afraid the trunk will open while I am traveling on...
#11682047 |
Backup camera intermittently goes out for a few seconds when backing up, resulting in a blank screen. Putting the driver at risk of property damage or injuring others. I have a small dog & am aftaid of i juring him when backing into driveway. The issue has been recreated by independent service tech but not inspected by any parties. The components/vehicle are available for inspection. There are no warnings or symptoms that I have observed prior to camera cutting out.
#11672532 |
When in reverse the backup camera glitches sometime, it doesn’t even come on. There’s a knocking under the hood. I’ve been told that is the fuel pump . After getting gas and trying to turn the ignition back on it stalls, it takes sometimes 3 to 4 tries before getting it started. After having repairs done to brakes, tires, and more, the ABS light is still on and sometimes the brakes act like they don’t wanna stop. I only have a picture where the camera is not working. It’s glitching. I’ve taken it to shops, but forgot to get the invoice to know in reference to everything else that’s going on. I haven’t made any repairs yet that’s in the works.
#11669237 |
purchased a used vehicle. At the time of purchase, there were no visible issues with the car. However, approximately 20 days later, a significant jerking and knocking problem related to the transmission appeared. Due to this issue, I stopped using the vehicle for a while. After consulting with a mechanic, I was informed that the transmission needs to be replaced. As of now, the car is struggling significantly to move. When I turn the ignition, the engine starts, but the vehicle does not move. If I turn the ignition off and restart it, it may move slightly after shaking the vehicle, but then it quickly stops and displays an error again. In this condition, the vehicle is not drivable. Unfortunately, the person I bought the car from refused to accept any responsibility or take the car back, despite my clear communication about the issue. Additionally, the following issues have also...
#11666983 |
While backing up, the rear came will show a black screen on the display or a message to contact the dealership. This isn't a constant issue, but comes whenever. I took it to the dealership a few years ago, but because it wasn't happening then, they said there was nothing they could do.
#11666666 |
Rear passenger seat belt will not release lock/tension/broken. Will not allow rear occupants to buckle in. Safety issue. Seems to happen on most 2013+ ford vehicles specifically trims like titanium with a 'inflatable belt" This issue should be recalled free of charge, It is a major safety issue not to be able to use a seatbelt. The best remedy would be inspect and replacement of broken components. Both occurred over 80k miles one being a truck (entirely different vehicle)
#11666654 |
Backup camera seldom works. It will often display an error once gear is shifted into reverse that the camera is unavailable. Other times it will glitch into a blue screen and then display the error message, or it I’ll work with no issue. This issue began about three weeks ago.
#11664798 |
Back Up Camera cuts in and out, sometimes works correctly, other times doesn't come on at all, other times comes on and in the middle of backing up shuts off, this has been going on for years and now I am seeing recalls by Ford of other models being recalled for back-up camera failures and I believe the recall should include 2016 Ford Fusions
#11658285 |
The back up camera does absolutely nothing to notify the driver if it's getting too close to something or someone. It does not show the green, yellow or red lines as you're reversing and it does not even beep when approaching something too closely. It's just there. No purpose. There luckily had been no incidents so I put today's date as I fill in this form.
#11657688 |
The rear camera change to black screen
#11649929 |
Our 1.5 EcoBoost engine overheated on 3/20/25, my daughter was driving and the vehicle started shaking and it slowed way down, for a moment she feared for her life, she said it had a message and the check engine symbol was illuminated and the vehicle would not accelerate, when she got it was leaking coolant and white smoke, I took my OBDII scanner, one code was P1299 Cylinder Over temp Protection Active, it now emits white smoke and overheats and looses fluid. TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019 20- 2100 01 April 2020 This bulletin supersedes 19-2375. Reason for update: Replace Awareness/Interim Message Model: Ford 2014-2019 Fusion Engine: 1.5L EcoBoost 2017-2019 Escape Engine: 1.5L EcoBoost Summary This article supersedes TSB 19-2375 to update the Service Procedure and Parts List. Issue: Some 2014-2019 Fusion vehicles built on...
#11647621 |
air bag light comes on sometimes not other car panic alarm goes off at random times backup camera sometimes work sometimes glitches
#11642744 |
My trunk pops open randomly and will not stay shut
#11635999 |
I was parked in a parking spot in a parking lot and put my car in reverse to back out. As I was backing out my gear shifter cable snapped and I could not put my car back into any other gear. This caused me to be stopped in the middle of the parking lot blocking traffic. If the cable would have snapped before I was in the vehicle it would have rolled back into other vehicles, and possibly a pedestrian. I had to call a tow truck driver who was able to temporarily pop it back into gear to get it in the rollback and tow it to the nearest Ford dealership. It was confirmed at the dealership that it was in fact the gear shifter cable and this was a common problem with ford fusions and many had recalls for this exact thing, however my car was not...
#11627344 |
Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.
#11620277 |
Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.
#11616835 |
I am writing to file a formal complaint regarding my 2016 Ford Fusion Hybrid, which I purchased in late June 2024. Despite the ongoing issues with my vehicle, it does not appear on the NHTSA recall list, even though many other Ford owners are experiencing similar problems. Recently, I encountered severe symptoms, including a persistent coolant leak and a puff of white smoke from the tailpipe. Initially, the dealership diagnosed the issue as a simple battery problem related to a cylinder 4 misfire. Following their advice, I spent nearly $500 on a new battery and diagnostic fees. Unfortunately, after driving the car, the engine light reappeared, indicating that the initial diagnosis was insufficient. Upon further inspection, the technician found a puddle of coolant on top of piston 4, which suggests a significant internal problem. This situation mirrors complaints from other Ford owners regarding their EcoBoost engines, even though my hybrid...
#11615005 |
The coolant leaks into the engine, causing misfiring, overheating, and sputtering.The following message is the displayed on the dashboard. "Engine Coolant Over Temperature". When this happens, the happens the vehicle barely moves with smoke from the hood. As a result I no longer use the car. I called Ford customer service for remedy and was told that existing recalls are VIN specific and applies to my vehicle. My VIN is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11613429 |
The car locked in Neutral but the gear shift is locked in Park. The bushel broke, which was a recall on my make and model but does not show when I search for recalls on my vehicle.
#11610740 | Crash
The rear camera works when it want the transmission to sound and make sudden movements
#11610472 |
I was sold this car in 7/2023. I have replaced the transmission 2x now, the flex plate has broken, the brakes have needed replaced 2x. I was sold a lemon vehicle and now the car has a negative equity of $11,000 and I'm completely screwed.
#11607835 |
This is second time my transmission was bad in a ford
#11606287 |
The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident
#11605512 |
Trunk opening by itself.
#11605535 |
Unknown
#11605148 |
The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .
#11601319 |
The ABS System light , The traction off and on at the same time, the advanced track light, and finally the tire pressure monitor fault I belive is what it says. The lights came on one day when I crossed over railroad tracks that were a little rough nothing that should damage anything on a vehicle. one after another the lights began coming on. The steering is very tight and makes it hard to drive. When I go over bumps or any uneveness in the roadway the car will shift making the steering wheel jerk and the car to swerve. When you push on the brakes at times it feels like they are skipping and making a weird skipping sound as well. I thought it was needing the brakes so I got all for sides new brakes and rotors. That did not help either. I had a diagnostic scan done...
#11598056 |
When audio system is turned on or volume is turned on, loud cracking booming and static noise comes through at random moments. More noise occurs while driving 55+ but still occurs when idiling. The audio occurrence has almost caused several accidents since its loud ear piercing noises that comes from speakers. I have taken it to the ford technician to no avail. Due to other forums this is a issue with most fusions. The noises started occurring after my back up camera was replaced.
#11591654 |
There is an Unrepaired Recall associated with my car. The Manufacturer Recall Number is 23S12. The NHTSA Recall Number is 23V162. The https://www.nhtsa.gov/recalls website instructed me to file an online complaint if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner.
#11586866 |
Went somewhere in my car. Got out the door wouldn’t latch. Had to drive it home with a broken latch. That in itself is a safety issue! It very well could have broken while I was going down the road at 55mph. I was just lucky it didn’t. I stopped at one mechanic, he said there was a manufacturer recall, the dealership where I got the car won’t honor the recall. They are making me pay $150 diagnostic fee to look at and fix. I’m f course that doesn’t include parts and labor to fix. All that is extra. I may need to take out a loan at the bank to pay for it all.

Other 2016 FORD FUSION Problem Areas

Engine 426 complaints Power Train 290 complaints Steering 166 complaints Electrical System 130 complaints Engine And Engine Cooling 103 complaints Fuelpropulsion System 79 complaints Service Brakes 77 complaints Air Bags 49 complaints Structurebody 42 complaints Vehicle Speed Control 42 complaints Service Brakes Hydraulic 41 complaints Back Over Prevention 35 complaints Electronic Stability Control Esc 26 complaints Wheels 26 complaints Latcheslockslinkages 19 complaints Wheelslugsnutsboltsstuds 19 complaints Seat Belts 17 complaints Exterior Lighting 15 complaints Visibilitywiper 12 complaints Latcheslockslinkagesdoorslatch 10 complaints Seats 8 complaints Suspension 7 complaints Back Over Prevention Sensing System Camera 6 complaints Back Over Prevention Rearview System Braking 5 complaints Forward Collision Avoidance Automatic Emergency Braking 5 complaints Latcheslockslinkagestrunk Lidlatch 5 complaints Power Trainautomatic Transmission 5 complaints Power Trainautomatic Transmissionlever And Linkagefloor Shift 5 complaints Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 5 complaints Lane Departure Blind Spot Detection 4 complaints Parking Brake 4 complaints Back Over Prevention Warnings 3 complaints Electrical System Instrument Clusterpanel 3 complaints Fuel System Gasoline 3 complaints Fuel System Gasolinestorageevaporative Emissionscanister 3 complaints Power Trainautomatic Transmissioninternalbearingsbushings 3 complaints Structurebodytrunk Lid 3 complaints Traction Control System 3 complaints Forward Collision Avoidance Warnings 2 complaints Structurebodydoor 2 complaints Tires 2 complaints Tirestreadbelt 2 complaints Vehicle Speed Controlcruise Control 2 complaints Air Bags Air Bagrestraint Control Modulesoftware 1 complaint Back Over Prevention Camera System 1 complaint Electrical Systemadashill Start Assistsoftware 1 complaint Electrical Systemhorn 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingengineoillubricationsealsgaskets 1 complaint Firerelated 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Latcheslockslinkagesdoorslock 1 complaint Power Trainautomatic Transmissioninternalgears 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringelectric Power Assist System 1 complaint Structure 1 complaint Structurebodyhood 1 complaint Structureinterior Panelsdashboard 1 complaint Suspensionfront 1 complaint Tiresbead 1 complaint Tiresmarkings 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitysunmoon Roof Assembly 1 complaint Visibilitywindshield 1 complaint
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