NHTSA Complaint #11635999 — 2016 FORD FUSION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11635999
Vehicle 2016 FORD FUSION
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I was parked in a parking spot in a parking lot and put my car in reverse to back out. As I was backing out my gear shifter cable snapped and I could not put my car back into any other gear. This caused me to be stopped in the middle of the parking lot blocking traffic. If the cable would have snapped before I was in the vehicle it would have rolled back into other vehicles, and possibly a pedestrian. I had to call a tow truck driver who was able to temporarily pop it back into gear to get it in the rollback and tow it to the nearest Ford dealership. It was confirmed at the dealership that it was in fact the gear shifter cable and this was a common problem with ford fusions and many had recalls for this exact thing, however my car was not covered under the recall. There were no warning signs of prior issues to this problem and just happened.

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