NHTSA Complaint #11435991 — 2016 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11435991
Vehicle 2016 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

At times when i put the car in gear & other times when i am actually driving, all of the warning lights & alarms (Rear Park Aid, ABS, Hill Start Assist Not Available, Service Advance Trac, & Stability Control Off), come on all at the same time. When these lights & alarms pop on, the steering gets a little harder, not losing all power steering, but again, the steering is a little harder & i don't think that's a good thing to have happen. Also while driving, the Anti-Lock Break System starts clicking. And sometimes when i start to mash on the break peddle, the peddle kind of drops down a little. Not to the point where it has caused the breaks to lock up, but i'm still not comfortable with that. If you were to do an online search of this problem you will see that several people are complaining about this same problem. I have reported this problem to my Ford Service Center, Southworth Ford in Marion, IN, as early as March of this year & the latest report 10/4/21, but they say they can't find anything wrong right now, but for me to document every time it happens, even after i have tried to show them the videos of this problem stored on my phone. I also contacted the Auto Safety Center, & they were the ones who directed me to you. I wish that i knew how to share the videos that i have with you, but i have not learned how to do that as of yet. Thank you for your time & all that you all do to keep us safe on the road. God Bless you all! Have a Blessed weekend!

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