NHTSA Complaint #11530555 — 2016 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11530555
Vehicle	2016 FORD FUSION
Component	STEERING
Date of Incident	July 2, 2023
Date Filed	July 5, 2023
Mileage	236,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE DRIVING TRYING TO MAKE A TURN...MY STEERING WHEEL JERKED AND I ALMOST RAN INTO A PARKED CAR BECAUSE MY POWER STEERING JUST ALL OF A SUDDEN FAILED!!! HOW DOES THAT..JUST HAPPEN? SO MY POWER STEERING ASSIST AND MY SERVICE ADVANCED TRAC LIGHT CAME ON.. AFTER THIS HAPPENED..! UNACCEPTABLE..I TAKE GOOD CARE OF MY VEHICLE..SO I SEE THERE WERE A WHOLE LOT OF COMPLAINTS OF THIS HAPPENING...AND WOULD LIKE FORD DEALER TO RECTIFY THIS PROBLEM IMMEDIATLY...THIS IS UNSAFE. IM IN CHICAGO.

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