NHTSA Complaint #11388994 — 2016 FORD FUSION
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11388994 |
| Vehicle | 2016 FORD FUSION |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 106,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
A FEW WEEKS AFTER HAVING RECEALLS PERFORMED FOR THE STEERING AND AIRBAG ISSUES, I WAS DRIVING ON THE FREEWAY AND GOT A WARNING LIGHT(ATTACHED) THAT SAID "STEERING FAULT SERVICE NOW". THE STEERING BACAME SLIGHTLY STICKY BUT STILL DRIVABLE. AFTER REACBING MY DESTINATION AND RESTARTING MY CAR, I THEN RECEIVED THE SAME FAULT LIGHT AS WELL AS TRACTION CONTROL, AND AIRBAG LIGHTS. I HAVE HAD ZERO ISSUES WITH THIS VEHICLE AS LONG AS I'VE OWNED IT PRIOR TO IT BEING AT THE DEALER FOR THE RECALLS. THE STEERING WAS NOW ALMOSY INOPPERABLE AND REQUIRED ALOT OF STRENGTH TO MAKE ANY TURN LEFT OR RIGHT. WHILE LUCKILY THE STEERING GOT VERY BAD ON SIDE STREETS, THIS COULD HAVE RESULTED IN SOME SERIOUS INJURY OR PROBLEMS IF IT HAPPENED ON THE HIGHWAY I FEEL. THIS VEHICLE IS JUST ONLY 4 YEARS OLD AND I HAVE A HARD TIME BELIEVING THAT THE STEERING MECHANISM SHOULD BE FAULTY ALREADY. I UNFORTUNATELY DO NOT HAVE WARRANTY ON THIS PART OF THE VEHICLE SO I AM NOW LEFT WITH A $2500 BILL TO REPAIR A SEALED RACK AND PINION ASSEMBLY THAT DOESN'T (TO MY KNOWLEDGE) REQUIRE ANY MAINTENACE. HOPEFULLY THERE ARE ENOUGH OF THIS ISSUES TO WARRANT AN INVESTIGATION AND POSSIBLE RECALL. THANK YOU,
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