NHTSA Complaint #11353873 — 2016 FORD FUSION

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11353873
Vehicle	2016 FORD FUSION
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 8, 2020
Date Filed	September 8, 2020
Mileage	102,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

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