NHTSA Complaint #11373958 — 2016 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11373958
Vehicle	2016 FORD FUSION
Component	STEERING
Date of Incident	October 25, 2020
Date Filed	November 10, 2020
Mileage	77,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE STEERING WHEEL RANDOMLY SHIFTED FROM LEFT TO RIGHT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO KEEP THE STEERING WHEEL STRAIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. BELK FORD INC, (447 MS-6, OXFORD, MS 38655) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,500.

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