2016 FORD FUSION Power Train Problems

Shifter cable link bushing broke. I noticed the problem when I got back into my car, after fueling. The car turned on. But the shifter was really loose and would not shift into drive, or any gear. I searched for the "symptom" online and found there was a recall for the bushing on the shifter link cable issue. I checked the part in my engine compartment and they separated, confirming a break In the link. I happened to be close to an auto parts store so I went and purchased the bushing. After replacing/fixing the issue next to the gas pump, I proceeded to the ford dealership so they could do a proper fix as per the recall. When I arrived at the dealership, they stated my cars VIN# was not part of the recall, which I did not understand why, since the same exact problem for the recall had...

I'm just wondering how it is even remotely legal to sell a vehicle, whether used or new, with current open recalls. When I purchased my vehicle through Triple J Auto in Guam, they never informed me of any open recalls when I purchased the vehicle. Technically the car was in a used status, but, coming from the Department of Highway SAFETY, it seems preposterous that you would allow any vehicle to be sold with open recalls against the vehicle. I am just looking for any information as to how this could have gone unresolved for over three years, without me just looking up the VIN on a random day. Thank you

The contact owns a 2016 Ford Fusion. The contact received notification for NHTSA Campaign Number: 18V471000 (Power Train) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact’s wife experienced a failure while driving into work when she turned into the parking lot, placed the vehicle in park, released her foot off the brake pedal and the vehicle started to rollaway. The contact engaged the parking brake to stop the vehicle from rolling away. The vehicle was not repaired nor diagnosed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the recall was not related to the failure. The failure mileage was approximately 122,590.

Plastic bushing broke off transmission linkage. This cause the car to be unable to change gears. Luckily for us it happened when we parked the car, therefore it was stuck in park and had to be towed to the dealership. If it happened while driving, might have been more dangerous. There is a recall for this, but only for 2.5l engines for some reason. I have the 1.5l engine.

The contact owns a 2016 Ford Fusion. The contact stated while shifting the vehicle into park, the gear shift indicator indicated that the vehicle was in neutral. The vehicle rolled backwards. The contact also stated that the shifter would cease not allowing the contact to change gears. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V362000 (Power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

Gear shift was placed in park. Car stayed in reverse, reverse showing on dash as well. Could not fully turn car off. Red shift lever under the console did nothing. The bushing/ball is completely missing from the shift linkage. Has not been inspected by "authorized" repair center. Husband was able to see the problem and manually shift it into drive to get it home. Ford has informed me this vehicle does not have the same problems as the others recalled, yet it IS the exact same issue.

129K MILES. TRANSMISSION SLIPPING OUT OF GEAR AT 70 +/- MPH. PULLED INTO GAS STATION, ALLOWED TO COOL FOR 1HR. TRANSMISSION WOULD ENGAGE MOMENTARILY, THEN SLIP OUT OF GEAR AND NOT GO INTO GEAR AGAIN WITHOUT SHUTTING DOWN VEHICLE, RESTART, SHIFT TO D, REPEAT. SEEMS TO HOLD AT LOW SPEED SO LONG AS THERE IS A CONSTANT LOAD ON THE TRANSMISSION. UNSAFE TO REPLICATE AT SPEED. VEHICLE NOT LISTED IN RECALL 18S32 FOR EVAP PURGE VALVE, BUT SHOWED SIMILAR SYMPTOMS STARTING AROUND 126K MILES. VEHICLE SCHEDULED FOR SERVICE FOR PURGE VALVE PRIOR TO TRANSMISSION ISSUE. MAINTENACE NOT COMPLETED YET.

I DROVE SLOWLY UP TO AN ATM MACHINE IN A HEAVILY TRAFFICKED PARKING LOT, PUT THE VEHICLE IN PARK AND TOOK MY FOOT OFF OF THE BRAKE TO BEGIN A BANKING TRANSACTION, THE VEHICLE BEGAN TO ROLL BACKWARDS, THE INSTRUMENT PANELS WAS READING "REVERSE", THE PHYSICAL SHIFTER WAS IN PARK BUT THE VEHICLE WAS ROLLING AS THOUGH IN NEUTRAL. I HIT THE BRAKE WHICH ENGAGED EVENTUALLY BUT IT WAS DIFFICULT TO APPLY. THE SHIFTER WAS LOCKED IN POSITION AND COULD NOT BE MOVED. I LET THE VEHICLE COAST TO A CLOSE BY PARKING SPOT AND THEN APPLIED THE EMERGENCY BRAKE, WHICH WORKED FINE. I ATTEMPTED TO SHIFT THE CAR FROM NEUTRAL TO PARK SO I COULD SHUT THE VEHICLE OFF BUT I COULD NOT. EVENTUALLY, THE VEHICLE BATTERY DIED FROM AUXILLIARY POWER BEING ON SO LONG WITHOUT ANY WAY TO TURN THE VEHICLE OFF. IT WAS TOWED TO THE NEAREST...

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE STATIONARY, AFTER THE VEHICLE WAS SHIFTED INTO PARK HOWEVER, THE VEHICLE STARTED TO ROLL AWAY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GENE MESSER FORD LUBBOCK (6000 19TH ST, LUBBOCK, TX 79407, (806) 793-2727) WHERE IT WAS DIAGNOSED WITH NEEDING SHIFTER CABLE TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

I WAS INFORMED I HAVE A RECALL ON THE STEERING BOLTS ON MY 2016 FORD FUSION. I ASKED THE DEALERSHIP SEVERAL TIMES TO FIX THE RECALL. I PURCHASED THE VEHICLE AT FORD VIST, OXNARD, CALIFORNIA. I HAVE PURCHASED A NEW VEHICLE FROM THEM SINCE. THEY HAVE TOLD ME THAT I DO NOT NEED TO DO THE RECALL. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND I.

I WAS GETTING READY TO LEAVE TO WORK MY CAR HAS BEEN PARKED OUTSIDE MY HOUSE I GOT IN TRIED STARTING IT AND DONT WANT TO TURN ON I TOOK IT TO AUTOZONE TO HAVE BATTERY CHECKED AND BATTERY IS GOOD IT WILL START IF I GET A JUMP I CALLED MY MECHANIC AND HE SAYS IT COULD BE MY ALTERNATOR I DONT SEE HOW I BARLEY GOT THE CAR I SEEN THAT THERE WAS SOME ISSUES WITH THE ALTERNATOR ON MY CAR

CAR DOES NOT MOVE IN SELECTED GEAR. FIRST INCIDENT: THE CAR WAS PUT INTO DRIVE BUT THE CAR MOVED IN REVERSE. IT WAS TAKEN TO A FORD DEALERSHIP FOR RECALL 19S16 WHICH DESCRIBES EXACTLY THESE SYMPTOMS. SHORTLY AFTER THE RECALL SERVICE, THE SECOND INCIDENT: CAR WAS PUT INTO PARK BUT MOVED IN REVERSE AND HIT ANOTHER CAR. IT WAS RETURNED TO THE FORD DEALERSHIP AGAIN AND THEY REPORTED BACK THAT NOTHING WAS WRONG WITH THE CAR. THE RECALL PROCEDURE CLEARLY DID NOT RESOLVE THE ISSUE. AND TO MAKE MATTERS WORSE THE DEALERSHIP SUBURBAN FORD OF WATERFORD MI IS CHARGING ME FOR THE DIAGNOSTIC.

WHEN TRAVELING ON THE FREEWAY AT 60MPH AND I TAKE MY FOOT OFF THE ACCELERATOR THE TRANSMISSION DOES NOT DOWN SHIFT OR SLOW DOWN. A STRANGE SOUND CAN BE HEARD UNTIL I PRESS ON THE BRAKES. THE REAR PASSENGER SEAT BELT DOES NOT RETRACT SOMETIMES.. THERE IS A STRANGE SOUND WHEN TURNING THE STEERING WHEEL.

I WAS PULLING OUT ACROSS TWO LANES OF TRAFFIC ON A FLAT CITY STREET GOING APPROXIMATELY 15 MPH, AND AS I WAS HOLDING THE WHEEL, MAINTAINING MY DRIVE LINE, THE STEERING DROPPED OUT AND I WAS ROTATING THE WHEEL LEFT AND RIGHT DESPERATE FOR THE STEERING WHEEL TO GRAB CONTROL AGAIN. IT FINALLY REGAINED SOME CONTROL BUT THE STEERING IS NOT CONSISTENT, IT DOESNT SEEM LIKE, ITS IN CONSTANT CONTROL OF THE VEHICLE, ALMOST LIKE ITS SHORTING OUT.

THE TRANSMISSION UPSHIFTS VERY HARD. SO HARD IT THROWS DRIVER AND PASSENGER(S) BACKWARDS.THIS IS MOST PRONOUNCED AT SPEEDS LESS THAN 30 MPH WHEN IT SHIFTS FROM 2ND TO 3RD. PERIODICALLY, IT ALSO SHIFTS VERY HARD FROM 5TH TO 6TH AT CONSTANT SPEEDS BETWEEN 45 AND 55. THIS PRESENTS A SAFETY CONCERN AS IT IS HARD AND ABRUPT CAUSING A STARTLING SCARE AND A REACTION THAT CAN CAUSE A MOMENTARY LOSS OF STEERING CONTROL.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF THE GARAGE THE VEHICLE FAILED TO FAILED TO SHIFT INTO REVERSE. THE CONTACT ATTEMPTED TO SHIFT BACK INTO PARK HOWEVER, THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE PARKING BRAKES WAS ACTIVATED AND THE GEAR SHIFTER WAS MANUALLY SHIFTED FROM REVERSE TO PARK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *BF

THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADE AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. IT LET ME MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. I ALMOST COULD NOT STOP THE CAR AND RAN INTO A BUILDING. THERE IS ALREADY A KNOWN RECALL FOR THIS VEHICLE BUT MY VIN IS NOT INCLUDED.

CAR HAS 60K MILES. LOSING COOLANT NO LEAK. DIDN'T START ONE DAY. FIRESTONE COULDN'T FIND THE PROBLEM. HAD MY CAR TOWED TO BAYTOWN FORD. AFTER A WEEK AND A $800 AUTHORIZATION TO OPEN THE ENGINE ONLY. NEXT DAY I WAS TOLD I NEED A NEW ENGINE. $6K. MY QUESTION WAS WHAT CAUSED THE ENGINE FAILURE, AND HOW CAN I BE SURE THE NEW ENGINE WONT HAVE THE SAME PROBLEM. MY OIL CHANGES ARE REGULAR. MOBIL 1 OIL AND FILTER. I WAS TOLD THE SLUDGE IN MY ENGINE WAS BECAUSE I HAD A AFTERMARKET OIL FILTER NOT A MOTORCRAFT FILTER. NOT IN WRITING. I KNEW BETTER AND AFTER SOME RESEARCH I FOUND A PLETHORA IF OTHER OWNERS HAS HAD THE EXACT SAME PROBLEM. MY CAR IS MY KEY TO PROVIDING FOR MY FAMILY AND I DONT HAVE $6K FOR A MANUFACTURER DEFECT. CAR HAS ALSO CUT OFF WHILE MY WIFE WAS...

INTERNAL TRANSMISSION PROBLEMS AFTER PURCHASE AND DRIVING 2016 FORD FUSION FOR 7 MONTHS. VEHICLE HAD BEEN STATIONARY FOR HOURS AS I WAS LEAVING HOME FOR WORK. AFTER STARTING THE CAR AND PUTTING GEAR SHIFT INTO REVERSE THERE WAS A HARD JERKING OF THE ENGINE. THE CAR REVERSED VERY SLOWLY OUT OF THE DRIVEWAY. AS I SHIFTED INTO DRIVE GEAR ENGINE JERKED REALLY HARD ONCE AGAIN AND CAR BEGAN TO HESITATE ACCELERATION. CAR SLOWLY ACCELERATED BUT WOULD NOT DRIVE OVER 30 MPH

WHILE I WAS PARKED, I PUT MY CAR IN THE DRIVE POSITION, THE CAR WENT IN REVERSE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED AFTER SHIFTING TO DRIVE, THE VEHICLE WAS REVERSING INSTEAD. THE CONTACT MENTIONED THE GEAR WAS SHIFTED TO REVERSE AND BACK TO DRIVE HOWEVER, THE VEHICLE WAS STILL REVERSING. THE CONTACT CONTACTED AN INDEPENDENT MECHANIC WHO WENT TO THE VEHICLE LOCATION AND INFORMED THE CONTACT THE BUSHING FRACTURED FROM THE TRANSMISSION SHIFT CABLE. THE MECHANIC WAS ABLE TO CONNECT THE PART FOR A SHORT PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND TO RISER HARNESS FORD (2000 E. RACE AVE, SEARCY, AR 72143, (501) 268-2486) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT INCLUDED.

MY TRANSMISSION HAS BEEN REBUILT TWICE IN A ONE YEAR,15,000MILE SPAN. THE TRANSMISSION SHIFTS HARD FROM PARK TO DRIVE,AND DRIVE TO PARK EVEN AFTER BEING REPLACED BOTH TIMES. THE TRANSMISSION SLAMS AFTER LETTING OFF OF THE FUEL PEDAL AND IN BETWEEN LOWER 3-4 GEARS WHILE DRIVING. I PURCHASED MY 2016 FUSION AT MIKE BASS FORD ON 6/15/2019 WITH 29000 MILES. AS OF TODAY 12/02/2020 I ONLY HAVE 44,000 MILES ON IT. FORD WILL NOT REPLACE THE TRANSMISSION, THEY ONLY OVERHAUL THE TRANSMISSION SO THE SAME PROBLEMS KEEP RETURNING. THE FUEL PEDAL ON MULTIPLE OCCASIONS WHEN PRESSED DOES NOT ENGAGE THE CAR TO MOVE FOR MULTIPLE SECONDS WHEN DRIVING. ALSO WHEN SHIFTING AT A STAND STILL FROM DRIVE TO REVERSE, AND REVERSE TO DRIVE THE CAR ON MULTIPLE OCCASIONS DOES NOT ACCELERATE FOR MULTIPLE SECONDS EITHER. WHICH IS VERY DANGEROUS WITH ME MY WIFE AND KIDS IN THE CAR.

PARKED MY CAR AT WORK. PUT MY CAR IN PARK BUT IT STAYS IN REVERSE, WILL NOT MOVE WITH PRESSER ON THE BRAKE,LETS ME TURN IF OFF BUT NOW I CANT TURN IT BACK ON OR SHIFT. HAS TO HAVE EMERGENCY BREAK ON TO NOT ROLL. THERE IS A RECALL BUT WAS TOLD MY VIN NUMBER DOES NOT HAVE THIS RECALL.

MY VEHICLE WOULD NOT SHIFT INTO DRIVE (FORD FUSION 2016 2L 5SPEED AUTOMATIC). IT SHUDDERED AND CRAWLED FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE. I BRAKED TO A STOP PUT IT PARK AND THE CAR WAS STILL SHUDDERING. I TURNED IGNITION OFF AND ATTEMPTED TO RESTART ENGINE AND ENGAGE FROM PARK TO DRIVE. IT DID NOT SHIFT TO DRIVE BUT SHUDDERED. I HAD TO REPEAT THIS PROCESS 4-5 TIMES AND THEN IT FINALLY MOVED FROM PARK TO DRIVE AND DROVE SOMEWHAT NORMAL 1 DAY PRIOR THE CAR WAS JERKY AS IT ENGAGED. THIS JERKY BEHAVIOR OF THE TRANSMISSION AT LOW SPEEDS I WAS EXPERIENCING YESTERDAY RETURNED . THE CAR BECAME DRIVEABLE BUT NOW A I AM VERY SUPSECT AND I CANNOT FIND A RECALL FOR THIS ISSUE THAT MATCHES MY VIN NUMBER. EVENTHOUGH MANY FORD FUSIONS MADE DURING THE SAME YEAR AS MINE HAVE EXPERIENCED THIS ISSUE

PURGE FUEL VALVE. CAR IS STALLING AT TIMES. OTHER TIMES IT WON'T START. THIS HAS BEEN A RECALL IN THE PAST BUT NOT SHOWING ON MY VIN. SOMETIMES IT IS MAKING A NOISE.

WITH NO WARNING I STARTED MY CAR AND WENT TO PUT IT IN DRIVE AND THE SHIFTER WOULD MOVE BUT NOT GO INTO GEAR. IT FELT LIKE THE SHIFTER WAS NOT ATTACHED TO ANYTHING. LUCKILY THE CAR WAS STUCK IN PARK, IF THIS WOULD HAVE HAPPENED WHILE DRIVING IT COULD OF RESULTED IN AN ACCIDENT OR WORSE INJURIES. I WAS TOLD THERE WAS A RECALL FOR THIS, CHECKED MY VIN AND IT DID NOT SHOW IT AS AN ACTIVE RECALL. I CONTACTED MY LOCAL FORD DEALERSHIP AND THEY DID EXACTLY WHAT I DID AND RUN THE VIN NUMBER TELLING ME MY CAR WAS NOT PART OF THE ORIGINAL RECALL. I DON'T UNDERSTAND WHY ONE CAR IS PART OF A RECALL BUT ANOTHER IS NOT. I HAD TO PAY FOR MY CAR TO BE TOWED AND NOW REPAIRED DUE TO FAULTY PARTS BY FORD!

THE CAR SHUTS OFF WHILE DRIVING UNDER THE SPEED OF 20 MPH. IT HAS HAPPENED 6 TIMES IN THE LAST 2 MONTHS. THE WORSE PART WAS IT HAPPENED ON THE INTERSTATE IN THE RAIN AND I HAD TO PULL OVER QUICKLY ON TO THE RAMP WHILE AN 18 WHEELER WAS COMING MY WAY.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WAS SHIFTED TO SPORT MODE HOWEVER, THE INSTRUMENT CLUSTER FAILED TO REGISTER THE SHIFT. THE CONTACT PUT THE VEHICLE IN PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER FORD (5001 GLENWOOD RD BROOKLYN, NY 11234, 888-693-4582) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED AND A COVER ADDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 19V362000 (POWER TRAIN) AND 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO KEEP THE RECEIPT FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 85,550.

WHILE IN DRIVE THE TRANSMISSION STARTED MAKING WEIRD NOISES, AND ALL OF THE SUDDEN THE GEAR SHIFTING SOUNDED OFF. THIS ALL HAPPENED ON THE INTERSTATE AT ABOUT 70MPH. AFTER PARKING THE CAR AND TRYING TO PUT IT INTO REVERSE OR DRIVE THE TRANSMISSION WAS FAILING, THE SHIFTER SLID INTO ANY POSITION. THE TRANSMISSION HAS TO BE REPLACED OR REBUILT, IT'S OVER 3K TO REPAIR.

WHEN DRIVING DOWN THE ROAD DURING NORMAL ACTIVITY, TRANSMISSION SEEMS TO JUMP IN AND OUT OF GEAR AND CHECK ENGINE LIGHT WILL COME ON. HAS HAPPENED MULTIPLE TIMES OVER THE PAST SIX MONTHS. CAN YOU PULL OVER TO TURN THE CAR OFF AND TURN IT BACK ON? CHECK ENGINE LIGHT GOES OFF; HOWEVER, WHEN YOU ENGAGE THE TRANSMISSION SHIFTER FROM PARK TO DRIVE, THERE IS GRINDING. WHEN I LEAVE THE CAR PARKED FOR A DAY OR TWO STARTS UP AND DRIVES AS NORMAL WITHOUT CHECK ENGINE LIGHT, I HAVE TAKEN TO THE DEALERSHIP THREE TIMES TO HAVE THE ISSUE CHECKED, BUT THEY CANNOT FIND A PROBLEM WITHOUT THE ILLUMINATION OF THE CHECK ENGINE LIGHT.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MESSAGE ENGINE MALFUNCTION DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROY O'BREAN FORD LOCATED AT 22201 EAST NINE MILE RD, ST. CLAIR SHORES, MI 48080 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS AVAILABLE.

THE ANTIFREEZE IS LEAKING INTO THE CYLINDERS, FOULING OUT THE SPARK PLUG CAUSING THE ENGINE TO MISS FIRE. WITH THIS HAPPENING, IT'S USING ANTIFREEZE BURNING IT OUT THE EXHAUST PIPE , WHICH CAUSES THE ENGINE TO OVERHEAT. PLEASE LOOK INTO THIS, I HEARD IT CAN BLOW THE ENGINE AND IT'S EXPENSIVE TO REPLACE

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT'S DAUGHTER STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE CHECK ENGINE AND POWERTRAIN WARNING LIGHTS WERE ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START IMMEDIATELY AFTER REFUELING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO POLLARD FRIENDLY FORD COMPANY (3301 S LOOP 289, LUBBOCK, TX 79423) WHERE THE VEHICLE WAS KEPT FOR THREE DAYS AND AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS THEN RETURNED TO THE CONTACT'S DAUGHTER. THE CONTACT STATED THAT TWO DAYS AFTER THE REPAIR, THE CHECK ENGINE ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED HER THAT THE VAPOR MANAGEMENT AND PURGE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE...

TL* THE CONTACT'S SON OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND COASTED THE VEHICLE INTO A PARKING LOT AND LEFT THE VEHICLE THERE OVERNIGHT. THE NEXT DAY, THE CONTACT'S HUSBAND INSPECTED THE VEHICLE AND DROVE IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT'S HUSBAND THEN TOOK THE VEHICLE TO TRANSMISSION SHOP AND WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WHICH THE MECHANIC LINKED TO THE FAILURE. THE NEXT DAY, THE CONTACT'S HUSBAND TOOK THE VEHICLE TO FORD GROVES (501 N KINGSHIGHWAY ST, CAPE GIRARDEAU, MO 63701) WHERE THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE MECHANIC INFORMED THE CONTACT'S HUSBAND THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS...

MY 2016 FORD FUSION IS HAVING PROBLEMS WITH THE SIFTER CABLE WHERE THE CAR CAN STAY IN ANOTHER GEAR BUT THE CAR SIFTER IS IN PARK. I GOT HOME AND PUT THE CAR IN PARK AND MY CAR STARTED ROLLING BACKWARDS. THERE IS A CURRENT RECALL FOR THE SIFTER CABLE BUSHING. I LOOKED AT MY CAR SIFTER CABLE AND THE BUSHING IS GONE AND I CAN'T GET MY CAR OUT OF REVERSE. THIS IS A BIG SAFETY CONCERN AND FORD DOESN'T WANT TO DO ANY THING. I CALLED FORD FOR HELP AND THEY TOLD ME THERE IS NOTING THEY CAN DO TO HELP ME. IF THEY KNOW THEY HAVE PROBLEMS WITH THE BUSHINGS WHY DON'T THEY INCLUDE THE 1.5 ENGINE BECAUSE ACCORDING TO THEM ONLY THEY 2.5 ENGINE HAS THAT PROBLEM. I AM SCARED THAT MY CAR IS GOING TO ROLL AWAY AND HIT SOMETHING OR SOMEONE I HAVE TO...

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE, THE GEAR SHIFTER SEIZED UPON ATTEMPTING TO PARK THE VEHICLE. SHE THEN FORCED THE SHIFTER INTO PARK HOWEVER, THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE REMAINED IN NEUTRAL. THE CONTACT'S WIFE THEN TURNED OFF THE VEHICLE AND INFORMED THE CONTACT OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED BY A LOCAL DEALER. HE WAS ALSO GIVEN A CASE NUMBER. THE CONTACT WENT TO HARRISON FORD (820 N MAIN ST, WELLINGTON, OH 44090) WHERE HE WAS INFORMED THAT THEY NEEDED TO SEE THAT THE CABLE BUSHING WAS FRACTURED IN ORDER TO DIAGNOSE THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD YET TO BE REPAIRED....

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB

I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE...

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.

ON MONDAY 08/10/2020 PARK MY VEHICLE IN THE MORNING AND THEN CAME BACK TO THE CAR IN THE AFTERNOON. IT HAD STARTED AND WAS ABLE TO MOVE THE SHIFTER BUT WITH NO RESULT FROM THE TRANSMISSION AND NO GEAR INDICATION ON DISPLAY. VEHICLE HAD TO BE TOWED AND TAKEN TO A FORD DEALERSHIP THE NEXT DAY. ADVISED THAT THE SHIFTER CABLE WAS BROKEN AND NEEDS TO BE REPLACE. WAS INFORMED THAT MY CAR WAS READY FOR PICK UP ON FRIDAY 08/15/2020. ON MONDAY 08/17/2020 HAD TAKEN VEHICLE BACK TO THE DEALERSHIP TO ADJUST SHIFTER CABLE LINKAGE BECAUSE THE SHIFTER WAS FOUND THAT IT COULD ACCIDENTALLY SHIFT INTO NEUTRAL FROM DRIVE WITH THE SMALLEST AMOUNT OF PRESSURE. DEALERSHIP VERIFIED THAT CABLE SHIFTER REQUIRED ADJUSTMENT. ON THURSDAY 08/20/2020 VEHICLE WAS COMPLETELY REPAIRED BY FORD DEALERSHIP.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS IN A DRIVE THRU, SHE HAD PLACED THE VEHICLE INTO PARK AND RELEASED HER FOOT OFF THE BRAKE PEDAL. UPON RELEASING HER FOOT OFF THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING, CAUSING HER TO ABRUPTLY DEPRESS THE BRAKE PEDAL. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TOM DENCHEL FORD COUNTRY HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838) WHERE THEY STATED THAT THE TRANSMISSION BUSHING FAILED. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT CALLED ON BEHALF OF HER GRAND-DAUGHTER WHO OWNS A 2016 FORD FUSION. AFTER TURNING INTO THE SCHOOL'S PARKING LOT AND PARKING THE VEHICLE, HER GRANDDAUGHTER PLACED THE VEHICLE IN PARK, HOWEVER THE VEHICLE ROLLED BACKWARDS. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT'S GRAND-DAUGHTER ENGAGED THE PARKING BRAKE TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT'S GRAND-DAUGHTER WAS NEARBY THE DEALER ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, SAINT JOSEPH, MO 64506) ASKED FOR ASSISTANCE. THE VEHICLE WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 72,593.

STOPPED CAR. SHIFTED INTO PARK, BUT CAR ROLLS. WILL NOT SHIFT INTO ANY GEAR. WILL NOT START. TOWED TO HILBISH FORD IN KANNAPOLIS, NC. DEALER SAYS IT IS THE SHIFTER CABLE BUSHING. GOOGLE SEARCH REVEALS THAT FORD HAS RECALLED FORD FUSIONS MODEL YEARS 2014-2016 FOR THIS SAME EXACT PROBLEM, YET THE DEALERSHIP SAYS MY CAR IS NOT INCLUDED IN THE RECALL AND ARE CHARGING ME OVER $300.00 FOR REPAIRS.

FORD DEALERSHIP IS STATING ENGINE AND TRANSMISSION NEEDS TO BE REPLACED. THEY SAID THIS IS A KNOWN ISSUE WITH THE 1.5L ENGINE AND FORD IS AWARE OF IT. THEY'VE NEVER SEEN THE TRANSMISSION GO AT THE SAME TIME. ESTIMATED REPAIRS ARE $6,300. I'M THE ORIGINAL OWNER, REGULARLY MAINTAINED, WITH 95,000 MILES ON IT. JUST TURNED 4 YEARS OLD.

I HAVE HAD MY CAR FOR ONLY 3 MONTHS NOW. ABSOLUTELY NO SIGNS THAT ANYTHING WAS BAD OR STARTING TO GO OUT. I WAS DRIVING WITH MY DAUGHTER LEAVING THE BANK AND MY CAR DIES IN THE MIDDLE OF THE RD IN A CURVE!!! THE WRENCH TOOL LIGHT POPS UP AND SAYS SEE OWNER MANUAL/ IN THE MANUAL THIS INDICATES A POWER TRAIN/ AWD PROBLEM. THE CAR WHEN STARTED IDLES VERY ROUGH AND DOESN'T WANT TO ACCELERATE. I HAVE READ OTHER COMPLAINTS THAT IS EXACTLY LIKE MINE WITH THE 2016 FORD FUSION. I AM A SINGLE MOM OF 4 AND ONLY HAVE THIS CAR. I AM GETTING IT TO A MECHANIC TO SEE WHAT SHOWS UP. FROM WHAT I HAVE SEEN ON OTHER COMPLAINTS IT HAS TO DO WITH FAILURE OF THE THROTTLE BODY SENSOR! HAD SOMEONE BEEN BEHIND ME WE COULD'VE BEEN HIT DUE TO THE CAR STALLING IN...

MY 2016 FORD FUSION TITANIUM ROLLED AWAY FROM WHERE IT WAS PARKED ON A FLAT CONCRETE SURFACE. IT WENT DOWN THE DRIVEWAY, ACROSS THE STREET, AND APPROXIMATELY 30 TO 40 FEET INTO A WOODEN AREA BEFORE TREES STOPPED IT. THE CAR NEEDS THE KEY IN CLOSE ENOUGH PROXIMITY TO START. THE KEY WAS IN MY PURSE IN MY HOUSE. THE CAR, WHEN ON, NEEDS TO HAVE THE BRAKE COMPRESSED TO TAKE IT FROM PARK TO DRIVE OR PARK TO REVERSE OR PARK TO ANY OTHER GEAR. SO, NO KEY. NO COMPRESSED BRAKE. NO MANUAL CHANGE OF GEARS. YET, IT STILL ROLLED AWAY. SOMETHING HAPPENED WITH THE GEAR SHIFTER. YOU DON'T HAVE TO HAVE THE KEY IN OR BY THE CAR. IT DOESN'T HAVE TO BE STARTED. YOU DON'T HAVE TO HAVE YOUR FOOT ON THE BRAKE. AND IT GOES OUT OF PARK TO ANY OTHER GEAR. NO KEY. NOT ON....

I BACKED MY VEHICLE OUT OF THE DRIVEWAY AT 4408 ALAN KENT DR, KILLEEN, TX, I THEN PROCEEDED TO PUT IT IN DRIVE WHEN IT WOULD NOT GO BEYOND NEUTRAL. MY CAR HAD TO BE TOWED BACK TO MY RESIDENCE.

I WAS AT THE GAS STATION WHEN I GOT OUT OF MY CAR AFTER TURNING IT OFF WHILE I WENT INSIDE TO PAY. I WAS MOVING SWIFTLY BECAUSE I HAD TO GET BACK TO WORK. I LOOKED OUTSIDE AND MY CAR HAD ROLLED AWAY FROM THE PUMP, NEARLY IN THE CITY STREET BEFORE I REACHED IT. I IMMEDIATELY RAN OUTSIDE AFTER IT, HOPPED IN & PUT MY FOOT ON THE BRAKE. I WAS CONFUSED WHEN I SAW THE GEAR STILL IN PARK.. IT WAS THEN THAT I LOOKED AT THE DASH AND SAW IT WAS STUCK IN NEUTRAL. SOME GUYS HELPED ME PUSH IT BACK TO THE PUMP AND I HAD TO PUT THE PARKING BRAKE ON IN ORDER TO KEEP IT FROM ROLLING AGAIN. A NEARBY MECHANIC LOOKED UNDER MY HOOD AND DISCOVERED THAT THE 'SHIFTER CABLE BUSHING' HAD DEGRADED. I CALLED FORD AND SET UP AN APPOINTMENT. THE...

TL* THE CONTACT CALLED ON BEHALF OF HER SISTER WHO OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT HER SISTER ATTEMPTED TO PLACE THE GEAR SHIFTER INTO REVERSE HOWEVER, THE INSTRUMENT PANEL DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL. THE GEAR SHIFTER WAS PLACED IN PARK HOWEVER, THE INSTRUMENT PANEL DISPLAYED VEHICLE WAS STILL IN NEUTRAL. THE CONTACT'S SISTER TURNED THE VEHICLE OFF AND REMOVED THE KEY FROM THE IGNITION AND THE VEHICLE STARTED ROLLING BACKWARDS. THE PARKING BRAKE WAS ACTIVATED TO STOP THE VEHICLE. THE CONTACT'S SISTER CALLED CRESCENT FORD, INC (100 OLD WINSTON RD, HIGH POINT, NC 27265, (336) 869-2181) WHERE SHE WAS INFORMED THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE...