NHTSA Complaint #11377596 — 2016 FORD FUSION

MY TRANSMISSION HAS BEEN REBUILT TWICE IN A ONE YEAR,15,000MILE SPAN. THE TRANSMISSION SHIFTS HARD FROM PARK TO DRIVE,AND DRIVE TO PARK EVEN AFTER BEING REPLACED BOTH TIMES. THE TRANSMISSION SLAMS AFTER LETTING OFF OF THE FUEL PEDAL AND IN BETWEEN LOWER 3-4 GEARS WHILE DRIVING. I PURCHASED MY 2016 FUSION AT MIKE BASS FORD ON 6/15/2019 WITH 29000 MILES. AS OF TODAY 12/02/2020 I ONLY HAVE 44,000 MILES ON IT. FORD WILL NOT REPLACE THE TRANSMISSION, THEY ONLY OVERHAUL THE TRANSMISSION SO THE SAME PROBLEMS KEEP RETURNING. THE FUEL PEDAL ON MULTIPLE OCCASIONS WHEN PRESSED DOES NOT ENGAGE THE CAR TO MOVE FOR MULTIPLE SECONDS WHEN DRIVING. ALSO WHEN SHIFTING AT A STAND STILL FROM DRIVE TO REVERSE, AND REVERSE TO DRIVE THE CAR ON MULTIPLE OCCASIONS DOES NOT ACCELERATE FOR MULTIPLE SECONDS EITHER. WHICH IS VERY DANGEROUS WITH ME MY WIFE AND KIDS IN THE CAR.