NHTSA Complaint #11688334 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact initially received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to the dealer, and the recall repair was performed. Recently, the contact stated that upon starting the vehicle, the gear shifter failed to shift out of park(P), with the gear shift indicator on the instrument panel indicating that the vehicle was in neutral(N). Due to the failure, the vehicle was towed to the dealer, and it was determined that the failure was caused by a defective shifter cable bushing, and the contact was provided an estimate for the repair. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 225,678.