NHTSA Complaint #11360586 — 2016 FORD FUSION

MY 2016 FORD FUSION IS HAVING PROBLEMS WITH THE SIFTER CABLE WHERE THE CAR CAN STAY IN ANOTHER GEAR BUT THE CAR SIFTER IS IN PARK. I GOT HOME AND PUT THE CAR IN PARK AND MY CAR STARTED ROLLING BACKWARDS. THERE IS A CURRENT RECALL FOR THE SIFTER CABLE BUSHING. I LOOKED AT MY CAR SIFTER CABLE AND THE BUSHING IS GONE AND I CAN'T GET MY CAR OUT OF REVERSE. THIS IS A BIG SAFETY CONCERN AND FORD DOESN'T WANT TO DO ANY THING. I CALLED FORD FOR HELP AND THEY TOLD ME THERE IS NOTING THEY CAN DO TO HELP ME. IF THEY KNOW THEY HAVE PROBLEMS WITH THE BUSHINGS WHY DON'T THEY INCLUDE THE 1.5 ENGINE BECAUSE ACCORDING TO THEM ONLY THEY 2.5 ENGINE HAS THAT PROBLEM. I AM SCARED THAT MY CAR IS GOING TO ROLL AWAY AND HIT SOMETHING OR SOMEONE I HAVE TO HAVE MY CARS E BRAKE ON JUST TO HELP ME FEEL SAFER AROUND MY CAR.