2012 FORD FUSION Steering Problems

WHEN FIRST STARTING THE CAR AFTER IT HAS BEEN PARKED FOR A WHILE WITH TURNING THE IGNITION ON WITH THE KEY. THE STEERING WHEEL FEELS LIKE IT IS LOCKED IN POSITION AND CAN NOT BE TURNED IN ANY DIRECTION. THIS USUALLY LASTS FOR LESS THAN A MINUTE OR TWO, THEN THE POWER STEERING RETURN AS NORMAL. THIS HAS HAPPENED SEVERAL TIMES NOW IN THE PAST 2 MONTHS AND APPEARS TO BE INCREASING IN FREQUENCY. THE FORD DEALERSHIP AT FIRST REPLACED THE PASSENGER SIDE LOWER ARM AND CHARGED $637. AFTER RETURNING LESS THAN A WEEK LATER TO COMPLAIN THAT THE SAME EXACT PROBLEM WAS STILL HAPPENING. THE DEALERSHIP DID A DIAGNOSTIC CHECK AND SAID IT WAS NOW THE GEAR ASSEMBLY WHICH WOULD COST $1,713.18 WITH PARTS, LABOR AND TAX. *TR

I BOUGHT THE CAR USED FROM CARMAX ON APRIL 5, 2014 WITH LESS THAN 15,000 MILES ON IT. APPARENTLY IT PASSED THEIR COMPREHENSIVE 125 PT INSPECTION. SINCE I HAD TO BE BACK AT WORK LATER THIS WEEK, WAS DRIVING BACK TO SACRAMENTO, CALIFORNIA IN OREGON ON MY WAY BACK FROM SEATTLE, WA AFTER DROPPING MY DAUGHTER OFF AT COLLEGE. MADE A LANE CHANGE AT 60 MPH AND NOTICED THE STABILITY CONTROL LIGHT ON AND THE MESSAGES "SERVICE ADVANCETRAC NOW" AND "SERVICE POWERSTEERING NOW" COME ON (I AM DEAF SO I CAN'T HEAR THE CHIMES). STEERING BECAME A INCREASINGLY DIFFICULT, ESPECIALLY ON THE I-5 ON THE MOUNTAIN PASSES IN OREGON. I SLOWED DOWN AND WAS ABLE TO PULL OVER TO THE NEAREST REST STOP. TURNED THE CAR OFF TO LET IT REST AND TURN IT BACK ON. STABILITY CONTROL LIGHT WAS OFF BUT SERVICE POWERSTEERING NOW MESSAGE STILL CAME ON AT...

I WAS DRIVING MY 2012 FORD FUSION WHEN THE SERVICE POWER STEERING/ SERVICE POWER TRAIN LIGHT CAME ON. WHILE I WAS DRIVING THE STEERING WHEEL BECAME STIFF AND I WAS UNABLE TO TURN THE STEERING WHEEL. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE DEALT WITH ACCORDINGLY. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE ENGINE, THE STEERING WHEEL BECAME HARD TO TURN AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

AS OTHER COMPLAINTS, THE POWER STEERING ASSIST FAULTED RESULTING IN NO POWER STEERING. FORTUNATELY, I WAS NOT MOVING AT THE TIME. SAME REPAIR IS REQUIRED AS EVERYONE ELSE TO REPAIR THE POWER STEERING. CONTACTED FORD AND THEY DO NOT HAVE A RECALL. THEY SUGGESTED WE CONTACT THE NATIONAL HIGHWAY TRANSPORTATION AND SAFETY ADMINISTRATION WHICH WE DID. IF ENOUGH PEOPLE COMPLAIN PERHAPS A RECALL WILL RESULT. THIS IS A REAL SAFETY ISSUE ESPECIALLY FOR YOUNG DRIVERS LACKING THE EXPERIENCE TO HANDLE A CAR THAT SUDDENLY LOOSES NORMAL STEERING. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S MECHANIC SHOP. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 3 MPH IN REVERSE, THE POWER STEERING SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE STEERING WHEEL. THE POWER STEERING ASSIST FAULT MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED THREE TIMES WITHIN ONE WEEK. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

STEER FAULT ASSIST WARNING LIGHT CAME ON AND LOST POWER STEERING. *TR

THE POWER STEERING SUDDENLY QUIT WORKING ON OUR CAR, SO MY WIFE RESTARTED THE CAR AND IT WORKED FINE AGAIN FOR ABOUT A MONTH. NOW IT HAS SUDDENLY QUIT WORKING AGAIN AND WILL NOT START WORKING AGAIN EVEN IF I RESTART THE CAR. THIS COULD POTENTIALLY BE A VERY DANGEROUS PROBLEM. I HAVE DONE SOME RESEARCH ONLINE, AND THE INTERNET IS FULL OF THIS SAME COMPLAINT ON THE SAME: MAKE, MODEL, AND YEAR OF VEHICLE. *TR

I WAS DRIVING DOWNHILL AT A STEADY 60 MPH WITH NO TURNS AND GOT A ERROR MESSAGE ON THE DASHBOARD TO "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC NOW". THE TOW WAS COVERED UNDER ROADSIDE ASSISTANCE, HOWEVER THE ESTIMATE FOR THIS FIX HAS NOT YET BEEN RECEIVED. FOR A BRAND NEW VEHICLE PURCHASED WITH 0 MILES, THIS SORT OF PROBLEM HAS BEEN COMMON AMONG OTHER VEHICLES AND DESERVES A RECALL. HAD I NOT KNOWN WHAT TO DO GIVEN THE SITUATION, THERE COULD HAVE BEEN A VERY BAD ACCIDENT. *TR

DRIVING ON INTERSTATE SUDDENLY POWER STEERING STOPPED WORKING. AT THE SAME TIME SERVICE LIGHT APPEARED ON DASHBOARD. *TR

ON SEVERAL OCCASIONS THE POWER ASSIST FAILURE LIGHT WOULD COME ON WHILE DRIVING. THE POWER STEERING WOULD GO OUT. YOU WOULD HAVE TO STOP, TURN CAR OFF, WAIT 5 SECONDS THEN START CAR AGAIN. THE POWER STEERING WOULD RE-ENGAGE AT THAT POINT. THEN IT HAPPENS AGAIN A DAY LATER, SOMETIMES MONTHS LATER. *TR

VEHICLE'S POWER STEERING ASSIST FAILS AT RANDOM WHILE DRIVING. AT THIS POINT, IT BECOMES VERY HARD TO TURN THE STEERING. THE PROBLEM TEMPORARILY RESOLVES IF THE ENGINE IS STOPPED AND RESTARTED AGAIN. THIS POSES A SERIOUS SAFETY ISSUE WHILE DRIVING ON HIGHWAYS OR MAKING SHARP TURNS. ALTHOUGH THIS ISSUE HAS OCCURRED AT LEAST 6TIMES AT RANDOM OCCURRENCES IN THE PAST 2 MONTHS, ON SEP 7 2014, WHEN THE ISSUE OCCURRED AGAIN WHILE DRIVING ON A HIGHWAY, RESTARTING THE ENGINE DID NOT RESOLVE THE ISSUE. THE VEHICLE WAS PURCHASED AS NEW IN NOV 2011 AND APPROX.47000 MILES ON IT. NO ENGINE ISSUES OR SERVICE ENGINE LIGHT WERE PRESENT AT THE TIME OF THE PROBLEM. *TR

WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:THE DEALERSHIP HAS BEEN GIVING HER THE RUN AROUND, THE SERVICE MGR ([XXX]) IS ALWAYS TOO BUSY TO LOOK AT HER PAPER WORK; SAYS THEY HAVE BEEN SHORT-HANDED AND I CALLED HIM SEVERAL TIMES WITH NO LUCK; [XXX] ORIGINALLY TOLD ME HE WOULD CONTACT A FORD SALES AGENT TO GET TRY AND GET HER SOME ASSISTANCE BUT NEVER DID. FINALLY, TODAY, 8/5/2014, I SPOKE TO THE GM, [XXX] AND ASKED ABOUT A CREDIT CARD FORD SUPPOSEDLY HAS TO HELP WITH REPAIRS. HE CALLED ME BACK AND SAID THE APPLICATION HAD TO BE MAILED IN, WHICH WILL TAKE EVEN LONGER TO SEE IF MY MOM WOULD GET APPROVED. THERE WAS NOTHING ELSE HE COULD DO. MY MOM IS STILL TRYING TO COME UP WITH THE MONEY. SHE HAS BEEN WITHOUT A CAR FOR THREE WEEKS! THIS IS SO HORRIBLE THE RUN-AROUND I'VE...

WHILE DRIVING AT 45 MPH, MY POWER STEERING STOPPED WORKING. I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD, BUT COULD NOT STEER THE VEHICLE. I TURNED THE VEHICLE OFF, AND STARTED IT AGAIN. THE POWER STEERING WORKED AGAIN FOR 2 MORE MILES, AND THEN WENT OUT AGAIN. I TURNED THE VEHICLE OFF AND RESET THE STEERING AGAIN. AFTER DRIVING 3 MORE MILES, THE POWER STEERING STOPPED WORKING AGAIN. WHEN I WENT TO THE FORD DEALERSHIP TO HAVE THIS FIXED, THEY TOLD ME THAT THEY COULD NOT DO ANYTHING TO FIX THE PROBLEM UNLESS THE POWER STEERING WAS NOT WORKING AT THAT PARTICULAR MOMENT. THIS COULD BE A POTENTIALLY FATAL PROBLEM, DEPENDING ON SPEED, TRAFFIC, AND ROAD CONDITIONS. *TR

I WAS APPROACHING A RED LIGHT AND ALL OF A SUDDEN MY POWER STEERING WENT OUT. THE DASHBOARD AT THE SAME TIME READ STEERING FAULT SERVICE NOW! I AM LUCKY THAT I WAS NOT ON THE HIGHWAY OR THAT MY GRANDCHILDREN WERE NOT IN THE CAR. I AM SCARED TO DRIVE THE CAR. IT'S AT SERVICE NOW AND THEY CLAIM THERE IS NOTHING WRONG. *TR

WAS DRIVING AROUND 30MPH DOWN A RESIDENTIAL STREET WHEN MY POWER STEERING LIGHT CAME ON AND I SUDDENLY LOST POWER STEERING. LUCKILY I WAS ON A SLOW STREET WITH NOT MANY CARS BUT HAD THERE BEEN A CAR IN FRONT OF ME, I WOULD'VE CRASHED. LOOKED INTO IT AND IT WAS A FAULTY POWER STEERING RACK, SOMETHING FORD HAS HEARD ABOUT A LOT BUT HASN'T ACKNOWLEDGED IT AS OF YET. *TR

ON 7|8|2014 I BOUGHT A FORD FUSION AT MANDAL IN D'IBERVILLE. ON 7|21|2014 UNTIL 8|4|2014, IT WAS BROUGHT TO THE SHIP DUE TO STEERING REPAIR WHICH COST ME $50 OUT OF POCKET (COSTING THE WARRANTY $1661.14). ON 8|20|2014, THE CAR MADE A COMPLETE STOP IN TRAFFIC WHILE I WAS DRIVING IT. MANDAL INSTRUCTED ME TO CALL A TOW SERVICE TO HAVE THEM TOW THE CAR BACK TO THE DEALERSHIP. IT IS CURRENTLY STILL IN THE SHOP DUE TO FRONT END LOSE. THEY ARE NOW TELLING ME THAT IT WILL COST ME $165 PLUS TAXES OUT OF POCKET. I'VE CALLED AND SPOKEN TO THEM AND THEY ARE GIVING ME A HARD TIME SAYING THAT THEY HAVE NOTHING ELSE TO DO WITH IT BECAUSE IT IS NO LONGER THEIR RESPONSIBILITY. I HAVE HAD THIS CAR FOR LESS THAN TWO MONTHS AND IT IS ALREADY COSTING ME TOO MUCH. THEY ARE REFUSING TO...

MY WIFE WAS COMING HOME FROM THE STORE ON A BACK ROAD AND SLOWED FOR A CURVE AND SHE SAID THE POWER STEERING JUST QUIT WORKING WITH A WARNING LIGHT POWER ASSIST FAILURE SHE CALLED ME AND I TOLD HER TO CUT THE ENGINE OFF AND RESTART THE CAR NOW IT WORKS .BUT I BOUGHT THIS CAR FOR MY DAUGHTER TO DRIVE AND IT HAPPENED TO ME 3 OR 4 TIMES SINCE WE BOUGHT THIS CAR USED IN APRIL WITH NO WARRANTY WHAT CAN I DO SINCE THERE IS NO RECALL ON THIS CAR ? *TR

LOSS OF POWER STEERING .. WITH NO WARNING. MULTIPLE TIMES..., *TR

POWER STEERING WENT OUT ON A NUMBER OF OCCASIONS. AFTER TURNING THE CAR OFF AND ON IT WAS ABLE TO REBOOT AND THE STEERING STARTED WORKING OK. ON 8/26/14 THE POWER STEERING WENT OUT AND WILL NOT WORK. THIS IS A MAJOR SAFETY ISSUE AS THE CAR IS VERY HARD TO DRIVE WITHOUT IT (IT IS MUCH MORE DIFFICULT THAN OLD CARS WITHOUT POWER STEERING). TOOK THE CARE TO GOODYEAR WHO SAID THEY DIDN'T WANT TO TRY TO FIX IT. THEN TO ELK RIVER FORD WHO EXPLAINED THE POWER STEERING GEAR NEEDED REPLACED AT A COST OF $2200. THE ELECTRONICS WENT OUT AND THEY HAVE TO REPLACE THE WHOLE THING. THAT IS WAY TOO MUCH MONEY FOR A RELATIVELY NEW CAR THAT HAS BEEN WELL MAINTAINED. THIS STARTED AT APPROXIMATELY 45,000 MILES (MOSTLY HIGHWAY MILES). FORD CUSTOMER SERVICE SAID THERE WAS NOTHING THEY COULD DO TO HELP WITH THE EXPENSE....

I AM THE OWNER OF A 2012 FORD FUSION AND JUST THIS PAST FRIDAY, MY TEENAGE SON WAS DRIVING THE CAR TO COLLEGE AND ALL OF A SUDDEN IT STOPPED ON HIM IN THE MIDDLE OF THE ROAD (BUSY INTERSECTION). HE WAS ABLE TO TURN IT BACK ON AND MAKE IT TO A PARKING LOT ON CAMPUS. WHEN TRYING TO BACK OUT OF THE PARKING LOT, THE STEERING WHEEL WOULD NOT BUDGE AND THE INDICATOR LIGHTS CAME ON FOR SERVICE ADVANCE TRAC AND SERVICE POWER STEERING. NEEDLESS TO SAY, HE WAS STRANDED AS I WAS 5 HOURS AWAY. I IMMEDIATELY CONTACTED THE DEALERSHIP I BROUGHT THE CAR FROM AND THEY VERIFIED THAT I HAD PURCHASED AN EXTENDED WARRANTY FOR MY VEHICLE. ONE WOULD BE DELIGHTED TO HEAR THAT, ONLY THAT I AM STILL WAITING ON THE INSURANCE COMPANY TO SAY THAT THEY WILL PAY OUT ON THE ELECTRICAL ISSUE THAT...

AS I WAS DRIVING DOWN A CITY ROAD AT 35 MPH ON AUGUST 10, 2014, MY POWER STEERING LIGHTS CAME ON AND MY VEHICLE STATED THERE WAS A "POWER STEERING ASSIST FAULT". I DROVE TWO MORE MILES HOME WITH MY HAZARDS ON BECAUSE THE WHEEL WOULD BARELY TURN. WHEN I GOT HOME, I TURNED OFF MY CAR AND READ THE MANUAL, WHICH STATES TO RESTART THE VEHICLE. I RESTARTED THE VEHICLE AND EVERYTHING WORKED. ON AUGUST 27, 2014, I WAS ON THE FREEWAY GOING 65 MPH, AND MY POWERING STEERING LIGHTS CAME ON AND MY VEHICLE STATED THAT THERE WAS A "POWER STEERING ASSIST FAULT". I PULLED OFF AT THE NEAREST RAMP, AND TURNED INTO A PARKING LOT SO THAT I COULD PARK AND RESTART MY CAR. I DIDN'T EVEN GET INTO THE PARKING STALL BECAUSE MY WHEEL WOULD NO LONGER TURN. I RESTARTED THE CAR AND THE POWER STEERING...

POWER STEERING ASSIST COMES ON ONCE A MONTH . FORD SAYS MY WARRANTY DOESN'T COVER IT ,,,, NOW I HAVE NO POWER STEERING,, AND DON'T KNOW WHAT TO DO .. PAY OFF MY LOAN AND TAKE THIS CAR BACK TO THE JUNK YARD...I CANT TRUST DRIVING MY KIDS IN THIS DEATH TRAP.... *TR

STOPPED AT STORE ON THE WAY BACK FROM A TRIP AND WHEN I STARTED THE CAR THE POWER ASSIST FAILURE ALERT WAS ON THE DISPLAY. THE CAR HAD NO POWER STEERING. THE MANUAL SAID TO SHUT OFF AND RESTART BUT STILL HAD NO STEERING. THIS IS DANGEROUS . I COULD NOT TURN THE STEERING EFFECTIVELY AND THUS COULD NOT DRIVE IT. MY SONINLAW WHO IS A TRUCK DRIVER CAME UP TO GET ME AND THE CAR. HE DROVE IT THE 65 MILES HOME. EMERGENCY ROADSIDE SERVICE TOWED IT TO THE DEALER TODAY,. IT HAS BEEN THERE 9HOURS AND STILL WAITING TO HEAR THE FIX AND COST. POWER STEERING CANNOT GO OUT IN CARS THIS NEW. MANY COMPLAINTS ARE BEING SEEN ONLINE BUT NO RECALLS. *TR

BACKED OUT OF GARAGE, AND UPON HITTING APPROXIMATELY 5 MPH, POWER STEERING STOPPED SUDDENLY AND COULD NOT STEER. THERE WERE SEVERAL ALERT SOUNDS, AND DASH LIGHT CAME ON INDICATED "POWER STEERING ASSIST FAULT." TURNED OFF AND BACK ON - TOOK 3 ATTEMPTS TO GET POWER STEERING TO COME BACK. HAVE SEEN MANY COMPLAINTS REGARDING THIS EXACT SAME ISSUE ON THE EXACT SAME MODEL AND YEAR VEHICLE, AND WHEN I CALLED FORD CUSTOMER SERVICE, THEY EXPLAINED THAT THEY HAVE NEVER HEARD OF IT, EVEN THOUGH HUNDREDS OF PEOPLE HAVE COMPLAINED. THE HUNDREDS OF COMPLAINTS THAT ADDRESS THIS ISSUE ALL STATE THAT POWER STEERING EITHER GOES AWAY COMPLETELY OR COMES AND GOES NEARLY DAILY. THIS IS A HUGE SAFETY ISSUE!!! WHAT IF YOU ARE DRIVING ON THE HIGHWAY AND THE POWER STEERING SUDDENLY STOPS WHEN ROUNDING A CURVE??? MY CAR HAS 63,000 MILES ON IT. THIS IS NOT A WEAR ISSUE, THIS...

ABOUT A MONTH AGO MY CARS POWER STEERING LOCKED UP AND I BARELY MADE IT TO A GARAGE THAT HAPPEN TO BE DOWN THE ROAD FROM MY WORK. THE MECHANIC TOLD ME HE DIDN'T HAVE THE FORD EQUIPMENT TO FIX THE PROBLEM, BUT ALSO LET ME KNOW THAT ALL HE COULD AND THEY(FORD DEALERSHIP) WOULD DO WAS TO RESET THE POWER STEERING ASSIST FAULT SYSTEM AND I WOULD RUN INTO THIS PROBLEM AGAIN. ABOUT TWO DAYS AGO MY GIRLFRIEND WAS DRIVING MY CAR AND THE STEERING WHEEL SUDDENLY LOCKED UP MID-TURN AND SHE BARELY MADE IT TO A PARKING LOT. SHE TURNED THE CAR OFF AND AFTER A FEW MINUTES TURNED THE CAR ON AND IT WORKED (THE LIGHT WAS OFF AND THE STEERING WHEEL TURNED EASILY). SHE MADE IT HOME SAFELY. THIS MORNING WHEN I WENT TO TURN MY CAR ON, THE POWER STEERING ASSIST FAULT LIGHT CAME ON...

WAS LEAVING THE MALL WITH MY SON AND MOTHER. GOT INTO MY CAR STARTED THE ENGINE AND RIGHT AWAY THE ALERT CAME ON STATING SERVICE ADVANCE TRAC SYSTEM AND POWER STEERING FAULT INDICATOR CAME ON ..... MY STEERING WHEEL WAS COMPLETELY STIFF... MADE IT VERY DIFFICULT TO MAKE A TURN... FIRST THING THIS MORNING I TOOK THE VEHICLE TO THE FORD DEALERSHIP APPRX 3 MILES FROM MY HOME..AND WAS TOLD THE REPAIR COST WAS APPRX 1500.00.... I CAME HOME AND RIGHT AWAY BEGAN REVIEW ALL THE FORUMS SHOWING MANY FORD OWNERS EXPERIENCING THIS ISSUES.... I DON'T UNDERSTAND HOW FORD HASN'T TAKEN ACTION.... THIS SHOULD BE RECALLED ASAP.... THE DANGER OF THIS RESULTING INTO AN AUTO ACCIDENT IS VERY HIGH.... *TR

DRIVING DOWN THE ROAD AT A NORMAL RATE OF SPEED BETWEEN 35 AND 65 MPH THE POWER STEERING JUST STOPS WORKING. NO WARNING OF ANY KIND. THIS HAPPENED SEVERAL TIMES IN THE PAST TWO YEARS. LUCKILY WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT SHUT THE CAR OFF , AND WHEN YOU RESTART THE CAR ALL THE LIGHTS IN THE DASH WOULD GO OUT AND POWER STEERING WOULD PRESUME. FINALLY ON AUG. 9 2014 IT STOPPED WORKING ALL TOGETHER AND HAD TO HAVE THE ELECTRONIC STEERING RACK REPLACED. THE DEALER TOLD ME THE FIRST TIME IT HAPPENED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. *TR

I WAS CHECKING OUT YARD SALES. AS I WAS PULLING OVER TO THE CURB TO PARK MY CAR, THE CAR KILLED. THE STEERING WHEEL LOCKED UP. THE DISPLAY READ: POWER ASSIST STEERING FAULT. I MANAGED TO GET THE CAR IN PARK AND RESTARTED THE CAR. THE DISPLAY WAS GONE. I DID NOT EXPERIENCE THIS BEFORE TODAY. *TR

THE FIRST TIME, I SUDDENLY LOST POWER STEERING BUT WAS LUCKILY IN A PRIVATE PARKING AREA AND WAS ABLE TO STOP IMMEDIATELY. RESTARTING THE CAR SOLVED THE PROBLEM. THE SECOND TIME, I WAS EXITING A HIGHWAY ONTO A MAIN ROAD THAT WAS STRAIGHT. I WAS ABLE TO DRIVE UNTIL I WAS AT A RED LIGHT AND I RESTARTED THE CAR TO SOLVE THE PROBLEM. THE THIRD TIME WAS SCARY. I WAS ON A CURVY, BUSY ROAD WHEN ONCE AGAIN, I SUDDENLY LOST STEERING. I COULDN'T STOP AND STRUGGLED TO MANEUVER THE CAR THROUGH A CURVE WHEN I LUCKILY CAME TO A RED LIGHT. I ONCE AGAIN RESTARTED THE CAR TO SOLVE THE PROBLEM. I IMMEDIATELY DROVE MY CAR TO THE FORD DEALERSHIP BECAUSE I DID NOT FEEL MY CAR WAS SAFE TO DRIVE. THIS DEFECT COULD EASILY LEAD TO A SERIOUS ACCIDENT. THE REPAIR COST ME $1980.80 AND UPON COMPLAINING...

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *SMD THE DEALER INFORMED THE CONSUMER, THE ENTIRE POWER STEERING UNIT NEEDED TO BE REPLACED. *JB

I WAS LEAVING WORK ON AUG 4, 2014. WHEN BACKING OUT OF MY PARKING SPACE I LOST POWER STEERING AND THE POWER STEERING FAULT MESSAGE APPEARED ON MY DASH. I PULLED BACK INTO MY PARKING SPOT, TURNED OFF MY CAR AND RESTARTED. EVERYTHING RESET AND WAS FINE. THIS MORNING, AUG 7, 2014, THE SAME THING HAPPENED AS I WAS BACKING OUT OF A PARKING SPOT AT DAYCARE FROM DROPPING MY TWO CHILDREN OFF BEFORE WORK. AS I PUT MY CAR IN REVERSE AND STARTED BACKING UP THE STEERING ONCE AGAIN WENT OUT AND I HAD TO REPARK, SHUT OFF MY CAR, AND RESET. THANKFULLY MY INCIDENTS OCCURRED AT A VERY LOW RATE OF SPEED, BUT NOW I'M SCARED THAT THIS WILL HAPPEN WHILE I HAVE MY CHILDREN IN THE CAR AND I'M DRIVING IN TRAFFIC. *TR

WAS DRIVING ON FREEWAY, GOING ON A CURVE (CURVING TO THE RIGHT) AT ABOUT 60 MPH, AND THE POWER STEERING WENT OUT. BELL SOUNDED, WARNING LIGHT LIT UP. I WAS ABLE TO GET OFF THE FREEWAY. TURNED OFF THE CAR AND TRIED TO FIND INFO/ADVICE IN OWNERS MANUAL-NONE. AFTER I RESTARTED, IT SEEMED FINE. HAPPENED AGAIN ABOUT A MONTH LATER, THIS TIME, WHILE CURVING TO THE LEFT. TURNED OFF, RESTARTED, SEEMS OKAY TODAY. SCARED TO DRIVE AND WON'T LET DAUGHTER DRIVE. *TR

MY 84 YEAR OLD MOTHER WENT TO START HER 2012 FORD FUSION AND ALL THE LIGHTS STARTED FLAKING AND YELLOW WARNING SIGN CAME UP ON THE DASHBOARD. SHE TOOK TO HER MECHANIC, WHO INFORMED HER TO HAVE IT PLACED ON A MACHINE TO FIND OUT THE PROBLEM. THE MACHINE SHOWED NOTHING AND LIGHT WAS BACK ON CORRECTLY. THE NEXT DAY, SHE TRIED TO DRIVE AND COULD NOT TURN HER STEERING WHEEL. SHE HAD IT TOWED TO FORD CAR DEALERSHIP NAMED[XXX] IN DYERSBURG, TN 731-285-2500 ONE WEEK AGO. AND FOUND OUT HER POWER STEERING ASSIST MODULE WENT OUT AND WORST PART HER MFG WARRANTY OF 36,000 HAD JUST WENT OUT. SHE HAD 36,744 MILES AND SHE DID NOT GET EXTENDED WARRANTY. THE DEALERSHIP WANT TO CHARGE HER $1800.00 TO FIX THIS ISSUE, WHICH SHE DOES NOT HAVE. I'VE BEEN READING THE INTERNET AND 1.4 MILLION FORD FUSIONS 20111 TO 2014 HAD...

ON TWO OCCASIONS THE POWER STEERING ON OUR 2012 FORD FUSION HAS FAILED WITH NO WARNING. EACH TIME THE SPEED HAS BEEN UNDER 35 MPH, AFTER COMPLETING A TURN, AND IT WAS NOT DIFFICULT TO GET OUT OF THE WAY OF TRAFFIC WHILE COASTING TO A STOP. EACH TIME THE ADVANCE TRACK WARNING LIGHT CAME ON ALONG WITH A SIMILAR MESSAGE FOLLOWED ALMOST IMMEDIATELY BY AN ENGINE SHUT DOWN. ON RESTARTING THE ENGINE EVERY THING RETURNED TO NORMAL. THE FORD DEALER SAID THEY DID NOT KNOW WHAT WAS WRONG BUT COULD REPLACE THE STEERING GEAR ($1575.00 FOR PARTS). THIS IS A DANGEROUS ISSUE WITH A MAJOR COMPONENT OF THE VEHICLE THAT FORD SHOULD EXCEPT RESPONSIBILITY FOR. IF THIS HAD HAPPENED AT HI WAY SPEED WITH OUR GRANDCHILDREN IN THE BACK SEAT THE INCIDENT MAY HAVE ENDED DIFFERENTLY. *JS

POWER STEERING FAILURE WHILE DRIVING. *TR

I WAS DRIVING ON THE HIGHWAY HEADING HOME FROM WORK. AND OUT OF NO WHERE THE POWER STEERING ON MY CAR WENT BAD. THE ADVANCE TRAC LIGHT CAME ON AND POWER STEERING SERVICE LIGHT CAME ON. IT WAS NEARLY IMPOSSIBLE TO STEER TO SAFETY. I ALMOST GOT INTO AN ACCIDENT AND SLIGHTLY HIT THE SIDE OF THE HIGHWAY WALL. ITS A BIG PROBLEM AND I AM NO LONGER FEELING SAFE TO DRIVE IN MY CAR EVER AGAIN. IT WAS A BIG SCARE! *TR

I WAS DRIVING TO WORK THIS MORNING, GOING 65MPH WHEN A CHIME GOES OFF. THERE IS AN AMBER LIGHT ON THE DASH AND WORDS ARE UNDER THE SPEEDOMETER SAYING "POWER STEERING ASSIST FAULT" AND THEN "SERVICE ADVANCETRAC". I WAS ON A STRAIGHT STRETCH OF I-35, SO I DIDN'T REALIZE HOW BAD IT WAS UNTIL I CAME TO MY EXIT RAMP. IT WAS VERY STIFF. AT THE BOTTOM OF THE RAMP I NEEDED TO MAKE A SERIES OF MUCH SHARPER TURNS AND THAT'S WHEN I REALIZED HOW BAD IT WAS. I STOPPED AT A LIGHT AND PULLED OUT MY PHONE AND TOOK PICTURES OF WHAT IT WAS SHOWING. WHEN I GOT INTO WORK, I SENT THE PICTURE TO MY DEALER, WHO SAID THEY COULD LOOK AT IT, BUT THAT WAS AS FAR AS THEY WOULD COMMIT. I HAVE OWNED THE CAR FOR 20 DAYS AND OF COURSE THE 3/36,000 EXPIRED 2000...

WHILE ACCELERATING ONTO HIGHWAY, THE STEERING WHEEL LOCKED UP AND LIGHTS ON DASHBOARD CAME ON SAYING "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC." CAR WAS PULLED OVER TO SIDE OF ROAD, TURNED IGNITION OFF AND RESTARTED CAR. THIS HAS HAPPENED 4 TIMES TOTAL, TWICE WITHIN THE LAST 48 HOURS. THE OTHER TIMES WERE AT LOWER SPEEDS WHILE TURNING INTO PARKING SPOTS. EACH TIME ONCE THE CAR WAS RESTARTED, THE STEERING BEGAN WORKING AGAIN. *TR

I BOUGHT THE CAR WITH 59000 MILES ON IT USED SO IN THE COURSE OF 10000 MILES I'VE HAD THIS PERSISTENT PROBLEM HAPPEN MULTIPLE TIMES. THE STEERING WHEEL LOCKED UP AND AN ALERT SOUNDED AND LIGHTED UP SAYING "ADVANCETRAC" AND "POWER STEERING ASSIST FAULT" EVERYTHING I'VE RESEARCHED HAS INDICATED ALOT OF WORK AND MONEY SHOVED INTO THIS VERY DANGEROUS ISSUE. THERE'S SO MANY COMPLAINTS I'VE SEEN WITH THIS ONE PROBLEM THAT IT NEEDS TO BE RECALLED. IT'S INCREDIBLY DANGEROUS, IT'S LOCKED UP ON AN OFF RAMP MULTIPLE ROADWAYS AND MY DRIVEWAY. I HAVE A 1 YEAR OLD BABY IN THE CAR AT ALL TIMES AS WELL. GET THIS PROBLEM FIXED FORD. I SHOULDN'T HAVE TO FORK OVER TWO GRAND IN A BRAND NEW CAR BECAUSE OF AN ISSUE THIS BIG. MY WARRANTY HAS EXPIRED LESS THEN A YEAR AGO AND AS SOON AS IT DID I HAD MULTIPLE PROBLEMS. *TR

WHILE HIGHWAY DRIVING AS I WAS ATTEMPTING TO SWITCH LANES ON A CONGESTED AREA, THE STEERING WHEEL LOCKED UP AND A WARNING SAYING ELECTRIC POWER STEERING FAULT LIT UP AND I WAS UNABLE TO TURN THE WHEEL. AFTER I MANAGED TO MAKE IT ONTO THE SHOULDER AND TURNED THE CAR OFF AND THEN ON AGAIN, THE FAULT HAD RESET AND I WAS ABLE TO ONCE AGAIN TURN THE WHEEL. TOOK TO DEALER AND WAS TOLD THERE WAS NO CODE AND THAT I HAD TO COME BACK IF IT HAPPENED AGAIN. *TR

WE HAD JUST PURCHASED THE CAR IN MARCH. WE WERE DRIVING HOME ONE EVENING FROM THE STORE, WITHIN A COUPLE OF WEEKS OF THE PURCHASE, AND THE POWER STEERING JUST WENT OUT. WE WERE ABLE TO GET THE CAR TO THE HOUSE. WHEN WE TURNED IT OFF AND BACK ON LATER THE POWER STEERING WAS BACK. THIS HAS HAPPENED 3 DIFFERENT TIMES. TOOK IT TO THE DEALERSHIP THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE IT HAD BEEN RESET. NOW AGAIN THIS MORNING THE STEERING IS COMPLETELY OUT AGAIN AND WILL NOT RESET. WE PURCHASED EXTENDED WARRANTY, THINKING WE HAD PEACE OF MIND, BUT WAS TOLD THAT IT DOES NOT COVER THIS, AS WE WERE ONLY SOLD THE POWERTRAIN WARRANTY, WHICH AGAIN WE WERE NOT TOLD. DEALERSHIP SAID THAT'S ALL WE COULD AFFORD. THIS IS APPALLING AND NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT DUE TO AN ACCIDENT....

I WAS COMING TO A STOP AT A TRAFFIC LIGHT AND THE POWER STEERING FAULT CAME ON AND ALSO THE ADVANCE TRAC SERVICE LIGHT LEAVING ME WITH NO POWER STEERING. THIS HAS HAPPENED NUMEROUS TIMES OVER THE COURSE OF ABOUT A MONTH NOW. TURNING THE CAR OFF FOR ABOUT 15 SECONDS AND RESTARTING SEEMED TO REBOOT AND FIX THE PROBLEM FOR THE TIME BEING WHEREAS OTHER TIMES I WOULD HAVE TO TURN MY VEHICLE OFF 2-3 TIMES AND RESTART BEFORE THE PROBLEM WAS FIXED. NOW THE POWER STEERING HAS GONE COMPLETELY OUT AND TURNING THE CAR OFF AND RESTARTING DOES NO GOOD. I ONLY HAD THE CAR ABOUT 7 MONTHS AND WAS NOT INFORMED ABOUT THIS. POWER STEERING IS A VERY IMPORTANT COMPONENT TO DRIVING A CAR AND WITH THIS BEING FAULTY IS VERY DANGEROUS AS IF I WERE ON THE HIGHWAY GOING AT A MUCH HIGHER RATE OF SPEED...

DRIVING DOWN A BUSY HIGHWAY ONE EVENING, AN INDICATOR RECOMMENDING SERVICE ON THE POWER STEERING SYSTEM LIT UP. THERE WERE NO EXTREME SPEEDS OR ACCIDENTS. CAR BECAME TOO DIFFICULT TO STEER. FORD DEALERSHIPS HAVE MENTIONED THAT THIS IS A COMMON ISSUE, REQUIRING A REPLACEMENT RACK AND PINION SYSTEM. SHOULD BE A RECALL- SINCE STEERING IS ESSENTIAL IN ORDER TO AVOID ACCIDENTS, DAMAGE AND INJURY. *TR

THE ADVANCE TRAC POWER STEERING ON MY 2012 FORD FUSION CUT OUT IN THE MIDDLE OF A LEFT HAND TURN LEAVING A TRAFFIC LIGHT. IT HAD DONE THIS ONCE BEFORE, A YEAR PRIOR AT AROUND 34000 MILES WHILE IT WAS STILL UNDER WARRANTY, AND THE DEALERSHIP SENT ME AWAY TELLING ME IT WAS AN ISOLATED INCIDENT AS THE STEERING RECOVERED WHEN I TURNED THE VEHICLE ON AND OFF. THIS TIME, WHEN I RESET IT, IT CUT OUT AGAIN DRIVING THROUGH THE PARKING LOT AT THE SHOPPING CENTER I WAS AT LESS THAN 500 YARDS TRAVELED LATER. THIS TIME WHEN I TOOK THE VEHICLE IN FOR REPAIR THEY ACKNOWLEDGED THE ISSUE WAS REAL AND CLAIM THE ENTIRE STEERING COLUMN NEEDS REPLACED OR THIS WILL CONTINUE TO HAPPEN. THEY WILL NOT COVER IT UNDER WARRANTY DESPITE THE FACT I HAD MADE A CLAIM RELATED TO THIS EXACT ISSUE WHILE IT WAS UNDER...

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 61,000.

THE CAR LOST POWER STEERING WHILE MERGING WITH TRAFFIC ON THE FREEWAY. A "POWER STEERING ASSIST FAULT" & "SERVICE ADVANCETRAC" ERROR SHOWED UP ON THE DASHBOARD. VERY DANGEROUS SITUATION LOSING POWER STEERING IN TRAFFIC. TOOK TO DEALER AND WAS INFORMED THEY NEEDED TO REPLACE THE ENTIRE ELECTRIC POWER STEERING RACK FOR $1,813. DID SOME RESEARCH ONLINE AND IT SEEM THIS IS A COMMON PROBLEM WITH THIS VEHICLE. SEVERAL OTHER MODELS WERE RECALLED FOR THIS SAME PROBLEM BUT NOT THE FUSION. SEEMS LIKE THIS IS A MAJOR PROBLEM THAT SHOULD BE THE MANUFACTURER'S RESPONSIBILITY. *TR

DRIVING ON FREEWAY AT 65MPH AND SUDDENLY POWER STEERING WARNING LIGHT CAME ON WITH MESSAGE SAYING SERVICE REQUIRED. DROVE HOME SAFELY, BUT AFTER STOPPING AND RESTARTING, POWER STEERING DID NOT WORK AT ALL. TOOK IT INTO MECHANIC AND WAS TOLD POWER STEERING GEAR NEEDS TO BE REPLACED. HAD THE SAME WORK DONE LAST YEAR AS WELL AS REPLACING CONTROL ARMS FOR THE SAME ISSUE. CAR NEARLY IMPOSSIBLE TO DRIVE WHEN POWER STEERING SHUTS DOWN. *JS

I PURCHASED MY 2012 FORD FUSION ABOUT 4 MONTHS AGO FROM A FAMILY MEMBER WHO HAD NO PROBLEMS WITH THE CAR SINCE OWNING IT NEW. SINCE THAT TIME I HAVE HAD AN ALERT COME ON WHEN I AM DRIVING THAT READS "POWER STEERING FAILURE" AND THE STEERING WHEEL BECOMES REALLY HARD TO TURN. IT HAS HAPPENED TO ME TWICE AND MY WIFE ONCE. WHEN I STOP THE CAR AND TURN THE IGNITION SWITCH OFF AND THEN START THE CAR BACK UP THE SYSTEM IS RESET AND THE WARNING IS NOT DISPLAYED ANY LONGER AND THE POWER STEERING WORKS ONCE AGAIN. THIS IS VERY DANGEROUS AS MY WIFE HAD A VERY HARD TIME TURNING THE WHEEL TO GET THE CAR OFF THE INTERSTATE WHEN IT HAPPENED TO HER. I TOOK THE CAR INTO MY REGULAR MECHANIC WHO COULD NOT DIAGNOSE THE PROBLEM (HE DROVE IT AROUND A LONG TIME) AND HE...