NHTSA Complaint #10638392 — 2012 FORD FUSION

I BOUGHT THE CAR USED FROM CARMAX ON APRIL 5, 2014 WITH LESS THAN 15,000 MILES ON IT. APPARENTLY IT PASSED THEIR COMPREHENSIVE 125 PT INSPECTION. SINCE I HAD TO BE BACK AT WORK LATER THIS WEEK, WAS DRIVING BACK TO SACRAMENTO, CALIFORNIA IN OREGON ON MY WAY BACK FROM SEATTLE, WA AFTER DROPPING MY DAUGHTER OFF AT COLLEGE. MADE A LANE CHANGE AT 60 MPH AND NOTICED THE STABILITY CONTROL LIGHT ON AND THE MESSAGES "SERVICE ADVANCETRAC NOW" AND "SERVICE POWERSTEERING NOW" COME ON (I AM DEAF SO I CAN'T HEAR THE CHIMES). STEERING BECAME A INCREASINGLY DIFFICULT, ESPECIALLY ON THE I-5 ON THE MOUNTAIN PASSES IN OREGON. I SLOWED DOWN AND WAS ABLE TO PULL OVER TO THE NEAREST REST STOP. TURNED THE CAR OFF TO LET IT REST AND TURN IT BACK ON. STABILITY CONTROL LIGHT WAS OFF BUT SERVICE POWERSTEERING NOW MESSAGE STILL CAME ON AT SLOWER SPEEDS. STABILITY CONTROL LIGHT CAME BACK ON AGAIN WITH THE "SERVICE ADVANCETRAC NOW" MESSAGE DISPLAYING. DID THIS A FEW TIMES WITH THE SAME RESULTS AND STEERING BECAME INCREASINGLY DIFFICULT. WAS ABLE TO GET THE CAR TO MY AUNT'S WHO LIVES NEARBY IN OREGON. SINCE THE CAR IS STILL UNDER WARRANTY, MY AUNT CALLED FORD WHO THEN SENT OUT A TOW TRUCK TO HAVE IT TOWED TO THE NEAREST FORD DEALERSHIP IN ROSEBURG, OR. WHERE IT'S BEING LOOKED AT. DID SOME RESEARCH AND CAME ACROSS ALL THESE RECENT COMPLAINTS FOR THE SAME YEAR AND MODEL OF MY CAR. NEVER HAD ANYTHING LIKE THAT HAPPENED TO ME BEFORE AND IT WAS A SCARY EXPERIENCE. I OR SOMEONE ELSE COULD'VE BEEN KILLED FROM THIS ISSUE. IT SERIOUSLY NEEDS TO BE ADDRESSED AND DEALT WITH. *TR