2011 FORD EXPLORER Engine Problems

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Burnt exhaust smell in cabin after hard acceleration. The smell is overwhelmingly bad causing nose and eye burning and coughing. To remedy the smell the windows have to be rolled down to air out the cabin.

My son was on the highway and his Ford Explorer 2011 just stopped, he could have been killed! He was able to get off safely and had car towed. Our mechanic told us today it is the Water Pump leakage and we need to take to Ford. We called Ford and they said at least $5,000 to repair possibly more. This is a huge safety concern when the act can just stop dead on highway. There are no safety recalls on this water pump. My son was lucky to make it off the highway alive.

The internal water pump failed in my 2011 Ford Explorer without any warning signs and the coolant then leaked into my engine causing catastrophic engine failure. We were driving on a busy highway and the Ford Explorer simply started shutting down in the left lane. Nothing would happen when I pushed the gas petal and suddenly all the lights started flashing and heat went to above high. I was barely able to get over to the shoulder as smoke started to come out of the front of the engine. We were extremely afraid of getting hit since the car stalled on the highway only feet from the exit ramp. The car was towed and diagnosed at the Ford Dealership: Internal water pump failed causing engine failure - water mixed with oil. The car received state inspection and oil changed 17 days prior. Paid for engine replacement at the Ford Dealership...

The contact owns a 2011 Ford Explorer. The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked and the oil sending unit was damaged. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 122,000.

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH while turning right and exiting a ramp, then when idle a message stated "Low Oil Pressure" illuminated on the instrument panel. Shortly after the vehicle lost motive power. A certified mechanic inspected the vehicle and diagnosed that the camshaft sensor needed to be replaced. The vehicle was repaired. The failure reoccurred while test-driving the vehicle to determine if the repair was successful. The vehicle was re-examined and diagnosed that the water pump had failed causing the engine coolant and oil into the engine causing the engine to seize completely. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred them to the NHTSA Hotline. The approximate failure mileage was 152,000.

There are exhaust gases entering the vehicle cabin. This is primarily at startup, while sitting at idle in traffic and under acceleration. After visual inspection it appears to be coming from a cracked passenger side exhaust manifold. This is an obvious safety issue and I believe it should have been included in TSB 14-0130 but was told my VIN was not included.

The dash lights go off then it's says starting rebot. Air bag lights stay on. Check engine light on says miss firng. All Carfax report was forged. Dealer said needs new engine but was not told by seller. No one will fix it they say not worth the price for car. I over paid big time. Got lied too.

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s wife notified the contact, and the contact was able to coast the vehicle off the road. The contact then stated that he allowed the vehicle to cool down, restarted the vehicle, then coasted the vehicle to his residence. The vehicle was then towed to the dealer where it was diagnosed that the water pump failed and caused the coolant to leak into the engine and damaged the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 173,000.

Was driving down the highway and my car lost power and put me in a very dangerous situation. Looking into the issue, i found out the waterpump was damaged in which is inside the engine and extremely expensive repairs (3000) dollars or more but the engine has been compromised with alot of coolant into the oil. My car is down and im still paying on it so im in very tough situation and believe the manufacturer should fix this situation.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard a popping sound then the vehicle stalled. The contact then stated that he attempted to restart the vehicle; however, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but not assistance was provided. The failure mileage was approximately 147,000.

While driving on a busy road. My ford explorer suddenly died. I was driving with my children. The water pump suddenly went bad causing my engine to seize. This is the second time that I have had to replace the water pump and in which I have almost been part of an accident. The repairs have been very very costly.

The electric power steering continuesly Fails. The chain driver water pump failed while driving almost causing an accident with me and my son.

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle stalled. The low coolant message was displayed. The contact was able to pull off to the side of the road. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic and the contact was informed that the engine had seized. The manufacturer was not contacted. The failure mileage was approximately 113,000.

Every time we put the car in park, it would not register that it was in park and warning kept flashing that said shift to park. We had to just turn off the car most of the time and sometimes wiggling the shifter would work any time the "Not in Park" sign comes on when I know the gear is in park. I believe this can cause serious damage to property or cause death since the vehicle can roll. I believe Ford Motor Co should own up and recall all vehicles for service much for This is a known problem that has been know to happen to 2011 Edge and Explorers. The switch in the console shifter tends to fail prematurely. If the light does not light up the computer thinks the car is NOT in Park and alarms go off. THIS NEEDS TO BE FIXED BY FORD THIS IS...

THE INTERIOR OF THE VEHICLE SMELLS OF SMOG/GAS AFTER JUST A FEW MINUTES OF DRIVING AND CAUSES HEADACHES FOR ME AND MY KIDS

DRIVING AT 35+ ENTERING ON RAMP MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON, THE LOW PRESSURE LAMP TOO AND AN ALARM SOUNDED. I CALLED A TOW TRUCK AND HAD IT TOWED TO (TOLD ME MY ENGINE WAS MILKY DESTOYED)TWO DEALEARS THEN TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WENT OUT CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ENGINE HAS TO BE REPLACED. THEY QUOTED $8,000.00. HAD TO GET A $10,000 LOAN. [TO REPLACE STEERING AND ENGINE] THIS IS THE FIRST ONE (IT SEEMS TO BE HEADED IN THE SAME DIRECTION BUT ONLY SOONER) *PLEASE HELP ME I CAN'T AFFORD THIS AGAIN**WHILE DRIVING ON THE HIGHWAY, MY POWER STEERING WENT OUT WITHOUT WARNING. I LOST ALL POWER STEERING AND THEN THE POWER STEERING ALARM...

DRIVING AT 35 MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON AND AN ALARM SOUNDED. WE CALLED A TOW TRUCK AND HAD IT TOWED TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WENT OUT CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ENGINE HAS TO BE REPLACED. THEY QUOTED $8,000.00. 8 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY POWER STEERING WENT OUT WITHOUT WARNING. I LOST ALL POWER STEERING AND THEN THE POWER STEERING ALARM CAME ON. TOOK IT TO FORD AND HAD THE POWER STEERING REPLACED AT A COST OF $1800.00. THEN, LESS THEN 2 WEEKS LATER WHILE DRIVING AT 40 MPH, THE POWER STEERING WENT OUT AGAIN. AND AGAIN, NO WARNING LIGHTS UNTIL THE POWER STEERING WEN OUT. FORD SAID IT WAS BECAUSE...

WHILE DRIVING WITH MY 3 YOUNG KIDS ON A BUSY ROAD, MY WATER PUMP FAILED AND CATASTROPHICALLY DAMAGED MY ENGINE. MY CAR TURNED OFF WHILE DRIVING, WITH NO WARNING. WE WERE ALMOST INVOLVED IN A HORRIBLE CAR ACCIDENT BECAUSE OF THIS. THE CAR BEHIND ME HAD TO MAKE AN ABRUPT STOP. HAD HE HIT MY CAR, WE WOULD HAVE SPUN BECAUSE OF THE FORCE. THE WATER PUMP FAILS AND BECAUSE IT'S INSIDE THE ENGINE, IT DAMAGES THE ENGINE IN SECONDS WITHOUT PRIOR WARNING. THIS TYPE OF PROBLEM PUTS PEOPLE'S LIVES IN DANGER, ESPECIALLY THOSE OF KIDS. LEAVES YOU STRANDED IN THE MIDDLE OF A HIGH TRAFFIC STREET. WITHOUT WARNING THERE IS NO WAY WE CAN PREVENT PUTTING OUR LIVES IN DANGER THIS WAY. FORD STATES THAT WATER PUMPS SHOULD LAST THE LIFE OF THE ENGINE AND ITS MANUAL DOESN'T STATE THAT THE WATER PUMP NEEDS TO BE REPLACED AFTER CERTAIN...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE OVERHEATED AND LOSS MOTIVE POWER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS DESIGNED, THE WATER PUMP WAS PLACED ON THE INSIDE OF ENGINE. THE CONTACT STATED THAT WHEN THE WATER PUMP FAILED, COOLANT ENTERED THE ENGINE WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. JEFFERSON MOTOR CO INC, LOCATED AT 141 LEE ST, JEFFERSON, GA 30549, (706)367-5217, WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF $8,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

WHEN DRIVING ON THE HIGHWAY AND MY VEHICLE REACHES 50MPH, I EXPERIENCE HESITATION AND/OR A PUTTING SENSATION THAT CONTINUES UNTIL I ACCELERATE TO 60MPH OR DROP TO 49MPH OR BELOW. WHEN I TOOK THE VEHICLE TO KOONS FORD OF BALTIMORE FOR SERVICE, THEY DETERMINED THAT THE PROBLEM STEMS FROM THE FACT THAT OIL HAS BEEN SEEPING INTO MY AIR INTAKE SYSTEM AND SATURATING MY AIR FILTER. I WAS TOLD THAT IT IS DUE TO THE DESIGN FLAW ON THE FACTORY INSTALLED VALVE COVER GASKET. I LEARNED THAT THE ISSUE OCCURS ON SEVERAL FORD VEHICLES INCLUDING 2011-2013 EXPLORERS AS THE DEFECTIVE VALVE COVER WAS USED ON THOSE MODELS AT THE TIME THE VEHICLES WERE MANUFACTURED. IN ORDER TO CORRECT THE PROBLEM I WOULD NEED TO HAVE THE EXISTING VALVE COVER REPLACED WITH A NEWLY DESIGNED VALVE COVER THAT WAS SPECIFICALLY CREATED TO RESOLVE THE OIL LEAKAGE/OIL SEEPAGE ISSUE. MY AFTERMARKET WARRANTY...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JONES FORD CASA GRANDE (1932 N PINAL AVE, CASA GRANDE, AZ 85122, (520) 836-3100) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS MIXING WITH THE OIL. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE POWER STEERING WAS LOCKING CONSISTENTLY, AND THE INTERLOCK AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS REPAIRED AGAIN. THE CONTACT STATED THAT THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE GEARS AND ALIGNMENT WERE RESET. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DETERMINED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE WAS SLUGGISH AND LOST POWER. ALSO, THE BRAKES AND STEERING BECAME INOPERABLE AND THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE CONTACT ALSO HEARD AN ABNORMAL CRANKING NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WATER PUMP FAILED AND OIL WAS IN THE COOLANT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 131,000.

I HAVE HAD THIS TRUCK FOR RUFFLY 3YRS. WHEN I FIRST BOUGHT THE CAR SOMETHING WAS WRONG WITH IT IMMEDIATELY.... I WAS DRIVING TO THE MAIL BOX AFTER GETTING HOME FROM ABOUT A 30MIN TRIP. THE WHOLE CAR CUT OFF LIGHTS WERE DIM IN THE CAR, STEERING HAD LOCKED VERY HARD TO TURN... AUTOMAX IN KILLEEN TOOK THE CAR IN FOR SERVICE. HAD THE NEW PURCHASED TRUCK FOR A MONTH AND 2 DAYS. THEIR SERVICE TEAM TOLD ME IT WAS THE BATTERY. I FELT OTHER WISE AND NO LONGER WANTED THE CAR. BUT OF COURSE BY THIS TIME ALL PAPERWORK HAD WENT THROUGH TO THE BANK......DROVE THE TRUCK FINE FOR ABOUT 8MONTHS, THEN BROKE DOWN THE SAME WAY AS THE VERY FIRST TIME BUT ON A BRIDGE THIS TIME...... THIS TIME AROUND I WAS TOLD IT WAS THE ENGINE, GOT A SECOND OPINION, SAID PERSON SAID WATER PUMP. I FIXED...

MY 2011 FORD EXPLORER WAS IN MOTION ON A CITY STREET WHEN THE WATER PUMP IMMEDIATELY FAILED. THIS HAPPENED WITHOUT WARNING. THERE WERE NO CHECK ENGINE LIGHTS OR WARNING SIGNS. MY TEMPERATURE GAUGE SHOT UP AND MY ENGINE SEIZED. THE ENGINE IS UNABLE TO BE TURNED ON AT THIS TIME.

"2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL" ACCIDENT OCCURRED ON MAY 14, 2019 AT HOUSTON, TEXAS I SLEPT OFF WHILE DRIVING AND RAN INTO ANOTHER VEHICLE WHO STOPPED AT A STOP LIGHT WAITING FOR THE GREEN LIGHT TO TURN ON. I WAS NOT ABLE TO STOP AT THE STOP LIGHT BECAUSE I SLEPT OFF BECAUSE OF CARBON MONOXIDE POISONING. I HAD NO REASON TO EXPERIENCE SUCH. I WAS ALSO, CONSTANTLY SMELLING FUEL COMING INTO MY 2011 FORD EXPLORER. THE CAR I RAN INTO AND MINE WERE SERIOUSLY DAMAGED. THE POLICE CAME AND WROTE A REPORT ON THE ACCIDENT. ON TWO DIFFERENT MORE OCCASIONS, SAME THINGS HAPPENED TO ME, BUT LUCKILY I DID NOT RUN INTO ANY OTHER CAR OR DAMAGE MY CAR. IT WAS AT THIS JUNCTURE THAT I STARTED TALKING WITH FRIENDS AND FAMILY MEMBERS ABOUT MY REPEATED SAD EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND WAS INFORMED...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED, FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, NC 29485) FOR AN EVALUATION AND IT WAS DETERMINED THAT IT WAS PERFORMING ACCORDING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *BF *AS

ENGINE DAMAGE DUE TO OVERHEATING. REGULAR AND REQUIRED OIL CHANGES ARE DOCUMENTED AND IMPLEMENTED AS SCHEDULED. NO OTHER ENGINE OR VEHICLE MALFUNCTIONS DURING THE COURSE OF OWNERSHIP, EXCEPT REGULAR OIL CHANGES AND TIRE REPLACEMENT. HOWEVER, ON MAY 15, 2019, VEHICLE SENSOR NOTIFIED OIL CHANGE NEEDED. FIVE DAYS LATER VEHICLE STALLED AT LOCAL MOTEL DUE TO DECREASED POWER, ROCKING MOTION OF CAR AND LUCKILY WE WERE ABLE TO SLOWLY TURN INTO LOCAL HOTEL TO CUT OFF ENGINE AND GET TO SAFETY. AFTER 2 HOURS OF LETTING VEHICLE SET AND COOL DOWN, LOCAL MECHANIC, CHECKED AND SAID WE HAD ENOUGH OIL IN VEHICLE AND NOT SURE WHAT HAPPENED. WAS ABLE TO DRIVE VEHICLE HOME, WITH NO SENSORS ON DASHBOARD ALERTING US TO ANY FURTHER PROBLEMS. THREE DAYS LATER, WITH NO VISIBLE SENSORS FLASHING, CAR BEGAN TO EXHIBIT ROCKING MOTION NOT SPUTTERING MOTION AS I BEGAN TO PULL OUT IN FOUR-WAY INTERSECTION, AND...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE CONTACT'S WIFE WAS DRIVING 35-40 MPH, THE ENGINE BEGAN TO SHUDDER. THE CONTACT'S WIFE DROVE INTO A PARKING LOT AND THE ENGINE SHUT OFF. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT COOLANT LEAKED INTO THE ENGINE AND THE ENGINE BLOCK OR HEAD WAS CRACKED. THE CONTACT CALLED WILLOW BROOK (7301 KINGERY HWY, WILLOWBROOK, IL 60527, (630) 986-5000) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL FUME ODOR WAS INSIDE THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND RECOMMENDED TO REPAIR THE EXHAUST SYSTEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY WHILE DRIVING ON THE HIGHWAY. CONSUMER STATED VEHICLE STALLED AND COULD NOT TURN THE STEERING WHEEL. THE CONTACT LOST CONTROL AND SWERVED WILDLY, BUT MANAGED TO PULL THE VEHICLE OVER ONTO THE SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GENE LANGLEY FORD (3500 EASTEND DR, HUMBOLDT, TN 38343, (731) 784-9311) WHERE IT WAS DIAGNOSED THAT A NEW MOTOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 130,575. *BF*JB

CAR TURNED OFF AS I WAS SLOWING DOWN FOR A TRAFFIC LIGHT. PANEL READ " NO POWER TO ENGINE" OR SOMETHING TO THE EFFECT. WAS NOT ABLE TO TAKE A PHOTO OF PANEL DUE TO I WAS CAUGHT IN TRAFFIC WITH CARS BEHIND ME.

MY 2011 FORD EXPLORER ONLY HAS 104K MILES. IN OCTOBER OF 2018 THE CAR REPEATEDLY SHUT OFF WHILE DRIVING HOME FROM WORK WITH NO INDICATION THAT ANYTHING WAS WRONG. THE NEXT DAY IT HAPPENED AGAIN, WHEN I GOT IT TO FINALLY TURN BACK ON THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO BE CHECKED AND WAS TOLD THE ANTIFREEZE HAS SPILLED INTO THE ENGINE AND WE WOULD NEED TO REPLACE THE ENTIRE ENGINE! I BOUGHT THIS CAR BRAND NEW AND HAVE HAD NUMEROUS PROBLEMS INCLUDING THE STEERING LOCK RECALL AS WELL AS NEEDING THE RADIATOR REPLACEMENT IN THE FIRST 3 MONTHS OF MY PURCHASE. ALSO, NO INDICATION PRIOR TO THOSE INCIDENTS EITHER! I CURRENTLY HAVE THIS CAR SITTING IN MY DRIVEWAY AND NO ANSWERS FROM FORD. THE COST TO FIX IS OVER 6K! I NOTICED A RECALL BEING ISSUED FOR THIS PROBLEM, HOWEVER MY MODEL CAR IS...

WAS DRIVING THE CAR AND AS SOON AS WE PULL IN THE PARKING LOT THE ENGINE LIGHT CAME ON AND THE CAR WON'T MOVE. IT WAS TOWED TO FORD MECHANIC AND THEY SAID THE WATER PUMP WAS FAULT WHICH MADE THE COOLANT TO ENTER THE ENGINE HENCE MESSING UP THE ENGINE AND I NEEDED TO REPLACE THE ENGINE. IT COST ME ARMS AND LEGS TO FIX THE ENGINE. FORD NEED TO RECALL WATER PUMP FAILURE WHICH IS LEADING TO COSTLY FIXING OF THE ENGINE. THE ROOF WAS ALSO LEAKING AND THE WATER WAS DRIPPING THROUGH BACK SEAT BELT. TODAY I WAS PULLING OFF THE PARKING THE POWER STEERING FAULT LIGHT CAME ON , AND IT WAS HARD TO TURN THE STEERING . THIS CAR HAS A LOT IF PRBLEMS .

WE WERE TRAVELING I-26 FROM SC BACK INTO NC AFTER THANKSGIVING. MY CAR DINGED AND SAID COOLANT TEMP WAS TOO HIGH. THANKFULLY I WAS RIGHT AT A REST AREA AND IMMEDIATELY PULLED IN AND TURNED OFF THE CAR. TRIED ADDING COOLANT AND IT POURED OUT THE BOTTOM. HAD MY EXPLORER TOWED TO MY MECHANIC. TURNS OUT THE WATER PUMP BLEW. IN MOST CASES A WATER PUMP REPLACEMENT IS NOT A BIG DEAL. EXCEPT WHOEVER DESIGNED THIS ENGINE WAS NOT THINKING BECAUSE THE WATER PUMP IS INSIDE THE ENGINE. SO EVEN TO REPLACE THE WATER PUMP (A PART COSTING LESS THEN $200), THE LABOR MAKES IT AT CLOSER TO $1500. BUT, ALSO, BECAUSE THE WATER PUMP IS INSIDE THE ENGINE, WHEN IT BLEW, COOLANT AND WATER WENT INTO MY ENGINE CAUSING ENGINE FAILURE, MEANING THE WHOLE ENGINE NOW NEEDS TO BE REPLACED. SO A CAR WITH 71,000 MILES ON IT NEEDS...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VALVE COVER WAS ALLOWING OIL TO TRAVEL THROUGH A TUBE INTO THE AIR FILTER. THE DEALER (TOWNSEND SALES AND SERVICE, 340 MAIN ST, TOWNSEND, MA 01469) STATED THAT FORD REDESIGNED THE VALVE COVER, WHICH WOULD ELIMINATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

I WAS DRIVING DOWN THE HIGHWAY THEN ALL OF THE SUDDEN THE TRUCK OVERHEATED AT 65 MPH I GOT OFF AT THE NEXT EXIT AND STOP THE TRUCK NEXT THING I NOTICE IS SMOKE COMING FROM THE HOOD THEN I CALL A TOW TRUCK TO GO TO A LOCAL SHOP NOW THE MECHANIC SAY I NEED A NEW ENGINE,I DONT HAVE THE MONEY TO PAY FOR A NEW ENGINE AND THE LABOR THE TRUCK IS NOT EVEN PAY OFF YET, UNBELIEVABLE, NOW THAT I READ UP ON THIS THIS HAPPEN TO MANY OTHER PEOPLE THIS IS A COMMON PROBLEM THAT HASN'T BEEN RECALL YET SMH

I WAS DRIVING MY 2011 FORD EXPLORER (65,000 MILES) WHEN I SUDDENLY LOST ALL POWER TO MY GAS, BREAK AND STEERING WHEEL. LUCKILY I WAS GOING CLOSE TO 10-15 MILES PER HOUR AND I MANAGED TO VEER ONTO SOMEONE'S LAWN AND HIT THE EMERGENCY BREAK. I WAS TOLD THAT THERE WAS OIL LEAKING INTO THE ENGINE THAT CAUSE A COMPLETE ENGINE FAILURE. NO SENSORS WENT OFF PRIOR TO THE INCIDENT AND I HAVE ONLY GOTTEN MY CAR REPAIRED AT THE FORD DEALERSHIP.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ALTERNATOR ASSEMBLY AND THE SERPENTINE BELT. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE CONTACT HAD TO COAST THE VEHICLE SLOWLY TO BE PARKED AT THE CONTACT'S RESIDENCE. THE DEALER (BERGEY'S FORD, 700 N BETHLEHEM PIKE, AMBLER, PA 19002, (215) 793-3700) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE MANUFACTURER INDICATED THAT THERE WAS NO WARRANTY, RECALL, OR MANUFACTURER CAMPAIGN; THEREFORE, NO SOLUTION WAS OFFERED OTHER THAN THE DEALER DIAGNOSING AND REPAIRING THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

ITS A KNOWN FACT THAT WHILE DRIVING, THE WATER PUMPS SUDDENLY BREAK WITH NO PRIOR WARNING/SYMPTOM. FLUIDS MIX AS A RESULT, CONTAMINATED FLUIDS MANDATE COMPLETE ENGINE REPLACEMENT . FORD MOTOR CO. WILL NOT ASSUME ANY RESPONSIBILITY OR OFFER ONE BIT OF ASSISTANCE FOR REPAIR COSTS WHEN DEALERSHIPS COULD HAVE OFFERED WATER PUMP REPLACEMENT AS A PREVENTATIVE MAINTENANCE ITEM. DEALERSHIP IS NOW ASKING ME FOR $7100.00 TO REPLACE ENGINE WHEN THIS ALL COULD HAVE BEEN CIRCUMVENTED WITH A SIMPLE MAINTENANCE RECOMMENDATION FROM THE DEALERS WHO KNOW THIS IS GOING TO HAPPEN. VEHICLE WAS PURCHASED PRE-OWNED FROM A FORD DEALER WITH A FORD 100,000 MILE EXTENDED WARRANTY (WHICH EXPIRED AS OF MY LAST OIL CHANGE) AND I AM STILL PAYING OFF THE VEHICLE ITSELF. FORD HAD THE AUDACITY TO SAY "YOU CAN APPLY FOR A FORD CREDIT CARD TO PAY FOR YOUR ENGINE" WHEN I TOLD THEM THAT $7,100.00+ TAX IS CURRENTLY...

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE ENGINE OVER HEATED AND FAILED WITHOUT WARNING. THE WATER PUMP FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT FELT SLEEPY, NAUSEOUS, WEAK, DIZZY, AND CONFUSED. THE CONTACT PULLED THE VEHICLE OVER TO REST. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER, AND TO STAY OUT OF THE VEHICLE AS SOON AS POSSIBLE. THE CONTACT CALLED FOOTHILLS AUTOMALL AT (509) 324-8200 (LOCATED AT 202 E NORTH FOOTHILLS DR, SPOKANE, WA 99207) WHERE IT WAS CONFIRMED THAT A RECALL WAS ASSOCIATED WITH THE YEAR, MAKE, MODEL VEHICLE. THE CONTACT WAS REFERRED TO GUS JOHNSON FORD AT (509) 924-1000 (LOCATED AT 8300 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212) WHERE AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. A FEW MINUTES LATER, THE LOW OIL PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED, AND ALSO THE WATER PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

MY VEHICLE HAS STRONG EXHAUST FUMES COMING IN IT AS I DRIVE WHICH MAKES ME LET DOWN WINDOWS TO RECEIVE FRESH AIR.I TOOK IT TO THE FORD DEALER AND THEY WOULDN'T FIX IT BUT THEY HAD POLICE EXPLORERS THERE FIXING THE SAME PROBLEM.

I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE DID THEY CHECK IT FOR ME. AT THAT TIME, THEY SAID THE GUY COULDN'T SMELL ANYTHING. WELL, TODAY 8-24-17, I HAD TO TAKE IT IN FOR ANOTHER ISSUE. MY EXPLORER ENGINE WOULD COMPLETELY SHUT OFF WHEN I WOULD DECELERATE. NEEDLESS TO SAY THAT WAS A SERIOUS ISSUE WHILE DRIVING...THEY ARE REPAIRING TODAY. BUT, I ALSO ASK THEM TO CHECK FOR EXHAUST SMELLS ONCE AGAIN. WELL TODAY, I GUESS SOMEONE SMELLED THE EXHAUST BECAUSE THEY TOLD ME THEY COULD FIX IT AT A COST OVER $200.00. SAID IT WAS AN UPDATE FOR THE EXHAUST MODULE...

STRONG FUME / EXHAUST SMELL IS PRESENT WHEN ACCELERATING ONTO THE HIGHWAY WITH THE A/C IN EITHER RECYCLE MODE OR NORMAL MODE. LIGHTHEADEDNESS CAN BE PRESENT AT TIMES ASSOCIATED WITH ACCELERATING THE VEHICLE. THIS EXHAUST SMELL HAS BEEN PRESENT FOR SEVERAL YEARS, AND DOESN'T SEEM TO GO AWAY OR CHANGE.

EXHAUST LEAKING INTO CABIN FROM BROKEN HEADER HAS BEEN LIKE THIS SINCE 2012 FORD DID NOTHING HARD ACCELERATION CABIN SMELL IS VERY STRONG

SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, LEVITTOWN FORD LLC 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, WHERE IT WAS DETERMINED THAT EXHAUST FUMES WERE PRESENT IN THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A LITIGATION WAS CURRENTLY PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 11/13/17 *BF UPDATED 11/16/2017*JS

GOT MY EXPLORER NEW IN 2011 HAD EXHAUST FUMES COMING IN TO CABIN TOOK TO DEALER 3 TIMES FOR THAT PROBLEM HAPPENS WHEN ACCELERATING OVER 3000 RPM STRONG ODOR COMES INTO CABIN. DEALER TOLD ME NOTHING WAS WRONG WITH VEHICLE. THEY SAID WAS BECAUSE IT WAS NEW EVENTUALLY WOULD CLEAR UP...TIRED OF BEING STONEWALLED BY FORD ON THIS ISSUE. PLEASE TAKE ACTION ON OUR BEHALF YOU HAVE THE POWER TO FORCE FORD TO FIX THIS ISSUE AND MAKE IT SAFE FOR ME AND MY FAMILY TO USE THIS SUV SAFELY. WE CANT AFFORD TO GET A DIFFERNT VEHICLE AT THIS TIME. PLEASE TAKE QUICK ACTION ON THIS MATTER I DONT WANT PASS OUT BEHIND THE WHEEL OF THIS TRUCK...