NHTSA Complaint #11164416 — 2011 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11164416 |
| Vehicle | 2011 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
WAS DRIVING THE CAR AND AS SOON AS WE PULL IN THE PARKING LOT THE ENGINE LIGHT CAME ON AND THE CAR WON'T MOVE. IT WAS TOWED TO FORD MECHANIC AND THEY SAID THE WATER PUMP WAS FAULT WHICH MADE THE COOLANT TO ENTER THE ENGINE HENCE MESSING UP THE ENGINE AND I NEEDED TO REPLACE THE ENGINE. IT COST ME ARMS AND LEGS TO FIX THE ENGINE. FORD NEED TO RECALL WATER PUMP FAILURE WHICH IS LEADING TO COSTLY FIXING OF THE ENGINE. THE ROOF WAS ALSO LEAKING AND THE WATER WAS DRIPPING THROUGH BACK SEAT BELT. TODAY I WAS PULLING OFF THE PARKING THE POWER STEERING FAULT LIGHT CAME ON , AND IT WAS HARD TO TURN THE STEERING . THIS CAR HAS A LOT IF PRBLEMS .
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