NHTSA Complaint #11710555 — 2011 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11710555
Vehicle	2011 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	December 23, 2025
Date Filed	January 12, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The wheel locks in low speeds. It does not happen often, maybe about 3 times per year. I have brought this up to Ford dealer in Encinitas CA for several years and the problem is seldom that they did not find anything wrong with it. Recently I found the recall online and brought it to their attention. I never received the notice of recall back in 2015. They are refusing service because it has been more than 10 yrs since the recall and my vehicle is at 180,000 miles. I use the car to carpool my kids and other people's kids. Please help fix the problem.

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Recent Complaints for the 2011 FORD EXPLORER

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#11715978 — STEERING — February 5, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the steering wheel wa...

#11708272 — STEERING — January 2, 2026 — The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 15 MPH, the power steering...

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