NHTSA Complaint #11616073 — 2011 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11616073
Vehicle 2011 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The power steering system fault failed .Yes, the power steering system is available for inspection upon request.The failure of the power steering system put my safety and the safety of others at risk because it became extremely difficult to steer the vehicle, especially at low speeds, which could have led to a loss of control and potential accidents.Yes, the problem has been reproduced and confirmed by SUBURBAN FORD OF TROY .The vehicle has been inspected by SUBURBAN FORD OF TROY.There were no warning lamps or messages prior to the failure. The issue first appeared suddenly while driving on September 14, 2024.

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