NHTSA Complaint #11497323 — 2011 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11497323
Vehicle	2011 FORD EXPLORER
Component	ENGINE
Date of Incident	June 15, 2022
Date Filed	December 13, 2022
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard a popping sound then the vehicle stalled. The contact then stated that he attempted to restart the vehicle; however, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but not assistance was provided. The failure mileage was approximately 147,000.

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