2020 FORD ESCAPE Power Train Problems

184 NHTSA complaints on file

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All Power Train Complaints — Page 4

#11541541 |
While driving on the highway my dash kept flashing all these different errors , my car kept changing the way it was driving . I got off went to ford dealer ! They said probably a sensor can’t look at it for 10 days and yes it is fine to drive . I did not think so ! I brought to my mechanic , replaced AWD module ! Which has been found to be an issue in this vehicle ! I felt unsafe . There have been recalls on this issue ! They say had do be built on a certain date ! Really , not if you keep searching ! It should be covered under drive train. Safety issue ! The lights going off are a distraction in itself .
#11538933 |
I was just driving one day and then the hill start assist warning, pre-collision assist not available, and Powertrain malfunction/reduced power warnings all popped up. Upon further research there have been MULTIPLE people with this exact issue. Ford states the AWD module needs to be replaced. I have yet to do so but will do so in the near future.
#11536705 |
When the Escape interior reaches a certain temperature (between 90-101 degrees), the gear selector (a knob-like device), will not move--you cannot move from Park into any other gear. I have to either pump the brakes OR turn on the AC to get the interior a little cooler, before I can move the gear selector. There are reports of others dealing with this, mostly 2020-2021 Escapes. If you have to move the car in an emergency, it will not be happening.
#11535654 |
The AWD module failed. This was confirmed at a Ford dealership after a lengthy diagnostic. The car started to alarm by showing first a powertrain failure and then disabling AWD, pre-collison assist warnings and hill assist. This placed the car in "limp" mode while i was entering the interstate on the on ramp making it a safety issue. In my research, I am seeing others who have had the same issue in the 2020 Escape and feel this should be recalled. My car is still at the Ford dealership awaiting a part, but I am happy to submit the service report once completed.
#11535893 |
Driver side door front is making a creaking sound like a popping noise when opening.
#11535554 |
2020 Ford Escape Titanium Multiple error messages shown; forced into front wheel drive. Took my car to the dealer and was told my car’s awd module needed to be replaced. I did get it replaced and paid out of pocket because it apparently is not covered under the powertrain warranty ($705.33).
#11535282 |
When putting vehicle into reverse the gears jump and there is an gear malfunction warning that appears on my screen. The car jumps and jerks several times. Also, when car is in drive whether it is at a stop or driving, the car starts to shudder like it's about to stall- ESPECIALLY when idling or at a stop.
#11534917 |
Awd module failed Problem confirmed by dealer Ford previously had a recall for this exact problem. That recall should not have expired as the problem is still ongoing.
#11534535 |
Driving vehicle and AWD became disabled, received a major power train fault, and pre collision system disabled as well as other safety issues. Took to ford dealer and they said it was the AWD control module that caused the faults but this was not covered under powertrain warranty. There was a customer service program for this for 2020 escapes but my vin was not covered. It is identified as a powertrain fault so how is that not covered under powertrain warranty.
#11534617 |
The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD module warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the AWD system and advised that the vehicle was stuck in 2WD. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program: 21B19 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
#11532792 |
At a little over 4,000 miles and less then a year in to owning my car the transmission went out. Now at at little over 36,000 and now the driver door isn't opening easily, and is making a popping noise. This shouldn't be happening with a car this new
#11529814 |
AWD Module Failure and needs to be replaced. Service lights came on, and awd was disabled, pre-collision was disabled, and hill-start assist was not available. I looked this up, and al ot of people have had the same problem. The vehicle was just outside the warranty (37,688) and cost over $1100 to repair. AWD should be considered to be in the Powertrain warranty that is still active.
#11528775 |
AWD Fault Service Required message on screen which then triggered multiple other warning messages such as auto start and stop disabled, traction control is disabled, AWD is no.longer functional and neither is my cruise control. Ford already had a recall because of this issue but mine was not included. I tried to do a powertrain warranty claim but they said The AWD modual isn't part of the powertrain.
#11526233 |
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
#11523336 |
The contact owns a 2020 Ford Escape. The contact stated while attempting to shift into drive, the gear selector failed to shift out of park. There was no warning light illuminated. The vehicle was towed to the dealer and the shifter cable was replaced; however, the failure reoccurred. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and a case was filed. The contact was informed that the vehicle needed to be diagnosed. The failure mileage was 44,447.
#11521111 | Crash
I was in an accident on March 18 around 10 pm eastern time. I was t-boned and the side air bag never deployed. I have also since had issues with my powertrain light coming on and the vehicle loosing power.
#11517142 |
2020 ford escape. 2021 had recall on rear axle. Was supposed to be fixed. Now at 61k miles and both rear hubs are shot due to recall from 2021
#11516059 |
vehicle has problems awd off service advance trac precollision assist not available hill star assist not available and the powertrain mall function reduces power and i have a problem with the rear subwoofer which was obtained by the does and the problem continues. The vehicle has been in the ford for two weeks and they have not been able to solve it. I just bought it with 14,000 miles and it has all these problems and he could not enjoy the car, it is a lemon car
#11513172 |
The contact owns a 2020 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle failed to accelerate above 10 MPH. The vehicle was taken to the local dealer, where an unknown repair was completed; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle hesitated to respond while driving and depressing the accelerator pedal. The check engine warning light was illuminated. Additionally, one of the rear seat belts was fractured. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The...
#11511790 |
The contact owns a 2020 Ford Escape. The contact stated while driving approximately 30 MPH and going over a bridge, the vehicle lost traction. The vehicle spun 360 degrees and spun off the bridge and then back onto the roadway. The contact attempted to steer the vehicle in a forward direction; however, the vehicle failed to steer forward direction while turning the steering wheel. The contact that she heard an abnormal "thumping" noise coming from underneath the floorboard. The contact was able to regain control of the vehicle. The contact stated that the AWD, Pre-Collision Assist, and power train malfunction" warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the AWD Module needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure...
#11508640 |
Unknown- transmission seems to shift roughly. Transmission message popped up briefly for a second and then disappeared
#11507627 |
The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The transmission and check engine warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with diagnostic trouble code (DTC): P0766 (Shift Solenoid "D" Performance/Stuck Off) and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 21-2421 (FWD - 1.5L - 8F24 Transmission - No Reverse Engagement with DTCs P0766 And P2703) however, the vehicle was not covered under the TSB. The failure mileage was approximately 19,000.
#11503135 |
The contact owns a 2020 Ford Escape. The contact stated that during cold starts, a rattling sound was present coming from underneath the vehicle. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The failure was also present when accelerating from a stationary position. Also, while operating the vehicle, the there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer who examined the vehicle but found no cause for the failure. The contacted stated that the failure persisted. The contact later received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.
#11502434 |
The contact owns a 2020 Ford Escape. The contact stated while driving 25-35 MPH, the steering wheel shuddered significantly between 1200 and 1500 rpms. There was no warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a transmission shudder; however, the dealer informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The contact stated that the failure had been reoccurring while driving. Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V859000 ( Fuel System, Gasoline), however, the parts to do the recall repair were not yet available. The stated that there was a strong gasoline odor inside the vehicle. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure....
#11465588 |
Driving on freeway at 70 when cruise went off and car slowed down “power train malfunction,detecting erratic signals from timing sensor” came on tried to get speed back up could get to about 67 and exited 1st ramp. Stopped in parking lot called dealer. They said it would be fine after turned off an back on. “Wrench repair light went off service light stayed on. After time both lights were off and drove home safely. Next time I drove was fine until drive home didn’t take freeway but busy road with 55 mph limit.started. Losing power again then when stopped at light stalled. It took eight tries to restart and slow acceleration finally got to speed but was hesitating . Took to dealer next morning said was probably reset on gear code. After he said that may not the be problem but drive and see. At first stop had only...
#11383605 |
WHEN I'M DRIVING ON THE EXPRESSWAY, I'M GETTING A RED LIGHT THAT A PICTURE SHOWS UP WITH ALL OF MY DOORS OPEN. I HAVE TAKEN MY VEHICLE TO NORTGATE FORD IN CINCINNATI BUT IT DIDN'T HAPPEN TO THEM. MY ESCAPE IS UNDER FULL WARRANTY AND THEY WON'T FIX IT. IT HAPPENS ALL THE TIME WITH EVEN MY HUSBAND DRIVING MY ESCAPE. THE DEALERSHIP WANTS ME TO TAKE A PICTURE OF IT BUT THAT'S IMPOSSIBLE TO DO WHEN I'M DRIVING.
#11383611 |
PURCHASED A 2020 FORD ESCAPE ON 10-31-2020. ON 11-23-20-11-24-20 I GOT MESSAGES ABOUT THE TRANSMISSION AND MY WIFE COULDN'T PUT THE CAR IN REVERSE AFTER GOING TO THE STORE. TOOK THE CAR TO THE DEALER THEY DIDN'T EVEN CHECK THE TRANSMISSION ONLY THE ENGINE AND COMPUTER SYSTEM. ENDED UP BACK IN THERE THE SAME DAY 5 TIMES BECAUSE THE ANTI CRASH AND BRAKE SYSTEMS WASN'T WORKING. THE SERVICE TECH THEN DROVE IT AROUND THE CORNER 5 DIFFERENT TIMES TO GET THE COMPUTER SYSTEM TO KICK IN. EIGHT DAYS LATER 12-4-20 I GET STUCK IN MY FRIENDS DRIVEWAY. THE CAR WOULDN'T GO IN REVERSE. FINALLY IT DID AFTER 20 MINUTES. I TAKE THE CAR BACK AND IT NEEDS A NEW TRANSMISSION. THE COMPUTER SYSTEM AND POWER TRAIN, CRASH ASSISTANCE, ANTI COLLISION SYSTEM WASN'T WORKING EITHER. THEY HAD JUST RECEIVED THE VEHICLE ON 10-27-20. THE CAR WAS PICKED OUT FOR ME BY...
#11382699 |
2020 FORD ESCAPE CONSUMER WRITES IN REGARDS TO VIBRATIONS AND A LOUD NOISE WHILE DRIVING. *LD *JS *JS THE CONSUMER STATED THE DEALER SET THE VEHICLE TO SPORT MODE (SSM 49151) BUT, THE VIBRATION PERSISTED. THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
#11375595 |
TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE RPM FELL AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE SPEED INCREASED ABRUPTLY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR SEVERAL HOURS AND WHEN RESTARTED, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; (844) 362-2226) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 2,703.
#11351091 |
VEHICLE SHIFTS VERY HARD WHEN NORMALLY DRIVING AND WHEN AUTO START AND STOP FEATURE FUNCTIONS. THE TRANSMISSION DOES NOT KNOW WHAT GEAR IT WANTS TO STAY IN, OFTEN TIMES JERKING VERY HARD, WHICH MOVES THE ENTIRE CAR AT A COMPLETE STOP OR TOSSES THE DRIVER IN THEIR SEAT WHEN MOVING AND SHIFTING. THE VEHICLE ALSO STALLED SEVERAL TIMES, LOOSING THROTTLE AND FUNCTION, ALMOST CAUSING ME TO GET T-BONED BY 2 SEPARATE CARS IN TRAFFIC. OVERALL, THE VEHICLE HAS ISSUES WITH TRANSMISSION SHIFTS, ENGINE REALIZABILITY, AND GENERAL SAFETY FEATURES AS A WHOLE. SOMEONE CAN AND WILL GET SERIOUSLY INJURED IF THIS IS NOT INVESTIGATED AND ADDRESSED. VEHICLE HAS BEEN TAKEN INTO THE DEALER WHO CAN'T FIX THE ISSUE, DESPITE IT HAPPENING SEVERAL TIMES, AND HAS INSISTED THE CUSTOMER DRIVE THE MALFUNCTIONING VEHICLE. FORD MOTOR COMPANY WAS NOTIFIED ABOUT THE COMPLAINT AND IS PROCESSING A BUY BACK ON MY PERSONAL VEHICLE. I...
#11349816 |
UNDER UNKNOWN CIRCUMSTANCES WHEN ATTEMPTING TO ACCELERATE THE CAR EXPERIENCES SIGNIFICANT LAG WHICH PUTS ME AT RISK OF COLLISION. I ATTEMPTED TO ASSOCIATE IT WITH THE AIR CONDITIONING BUT IT DOES NOT SEEM TO BE ASSOCIATED WITH ANY SYSTEM. VEHICLE SEEMS TO LOST HALF THE POWER AND I AM UNABLE TO SAFELY MOVE INTO TRAFFIC.
#11342347 |
ON THE 1.5L ENGINE WHEN YOU ARE ACCELERATING IN THE NORMAL DRIVING MODE YOU EXPERIENCE A VIBRATION IN THE STEERING WHEEL SIMILAR TO A FLAT TIRE. THE 2.0L ENGINE WITH THE SAME TRANSMISSION DOES NOT EXPERIENCE THE SAME PROBLEM.
#11337274 |
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
#11300811 |
SINCE DAY ONE OF OWNERSHIP, IT HAS A VIBRATION IN THE STEERING WHEN APPROACHING 25MPH THEN THE VIBRATION CONTINUES ALL THE WAY TO 75MPH. ALSO AT APPROX. 25MPH AN LOW HUMMING SOUND STARTS. THE HUMMING SOUND GETS LOADER AS SPEED INCREASES ALONG WITH THE ROAD NOISE. THE HUMMING AND VIBRATION STOP AS SOON AS YOU TAKE YOUR FOOT OFF THE ACCELERATOR. BUT RESUMES AGAIN AS SOON AS THE ACCELERATOR IS PRESSED. THIS VIBRATION FEELS AS IF A WHEEL IS LOOSE OR COMING OFF OR THE THE ENGINE AND TRANSMISSION ARE GOING TO FAIL CAUSING A SERIOUS PROBLEM. THIS BY NO MEANS IS NORMAL. BOTH DEALERSHIPS PERSONNEL THAT DROVE THE VEHICAL SAID ITS NOT NORMAL.

Other 2020 FORD ESCAPE Problem Areas

Structurebody 485 complaints Unknown Or Other 273 complaints Electrical System 138 complaints Engine 92 complaints Structurebodydoor 89 complaints Fuel System Gasoline 88 complaints Fuelpropulsion System 51 complaints Structure 46 complaints Structurebodydoorhinge And Attachments 36 complaints Forward Collision Avoidance Warnings 35 complaints Latcheslockslinkagesdoorslatch 30 complaints Service Brakes 27 complaints Visibilitywiper 25 complaints Forward Collision Avoidance Adaptive Cruise Control 23 complaints Latcheslockslinkages 21 complaints Forward Collision Avoidance Automatic Emergency Braking 20 complaints Vehicle Speed Control 17 complaints Steering 16 complaints Wheels 15 complaints Air Bags 10 complaints Seat Belts 10 complaints Lane Departure Blind Spot Detection 9 complaints Seats 9 complaints Suspension 7 complaints Back Over Prevention Warnings 6 complaints Engine And Engine Cooling 6 complaints Exterior Lighting 5 complaints Service Brakes Hydraulic 5 complaints Visibility 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Back Over Prevention 4 complaints Lane Departure Assist 4 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 4 complaints Tirespressure Monitoring And Regulating Systems 4 complaints Visibilitypower Window Devices And Controls 4 complaints Forward Collision Avoidance 3 complaints Lane Departure Warning 3 complaints Parking Brake 3 complaints Power Trainautomatic Transmission 3 complaints Structurebodyhatchbackliftgate 3 complaints Back Over Prevention Rearview System Braking 2 complaints Back Over Prevention Sensing System Camera 2 complaints Electronic Stability Control Esc 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Firerelated 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Service Brakes Airantilockabs Warning Light 2 complaints Tires 2 complaints Electrical System12v24v48v Battery 1 complaint Electrical Systemadas 1 complaint Electrical Systemignition 1 complaint Electrical Systeminstrument Panelspeedometerodometersensorsending Unit 1 complaint Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecmsoftware 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Forward Collision Avoidance Adaptive Cruise Controlsoftware 1 complaint Forward Collision Avoidance Sensing System Camera 1 complaint Fuel System Dieselfuel Injection System 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Lane Departure Lane Keep Steering Assist 1 complaint Latcheslockslinkagesdoorslock 1 complaint Latcheslockslinkagesfuelingcharging Doorhatchport 1 complaint Otheri Am Not Sure 1 complaint Power Trainautomatic Transmissioncontrol Modulesoftware 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindriveline 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Service Brakes Airantilock 1 complaint Traction Control System 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilitydefrosterdefoggerhvac Systemair Handlerchamber Ducts And Valves 1 complaint Visibilitydefrosterdefoggerhvac Systemcompressor 1 complaint Visibilityglass Siderear 1 complaint Visibilitywindshield 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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