NHTSA Complaint #11507627 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11507627
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	February 6, 2023
Date Filed	February 16, 2023
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The transmission and check engine warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with diagnostic trouble code (DTC): P0766 (Shift Solenoid "D" Performance/Stuck Off) and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 21-2421 (FWD - 1.5L - 8F24 Transmission - No Reverse Engagement with DTCs P0766 And P2703) however, the vehicle was not covered under the TSB. The failure mileage was approximately 19,000.

Related Complaints for the 2020 FORD ESCAPE

Other POWER TRAIN Complaints

#11718693 — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...

#11718222 — February 16, 2026 — The transmission shifting got increasingly rough over time, and then suddenly refused to shift into gear/reverse. Th...

#11715848 — February 5, 2026 — Summary of Problem: Following the mandatory software update for NHTSA Recall 22V859 (Ford 22S73) on my 2020 Ford Esca...

#11715223 — February 3, 2026 — Shuddering transmission, vehicle struggles to change gears smoothly resulting in loss of acceleration. Rough gear cha...

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...