NHTSA Complaint #11715848 — 2020 FORD ESCAPE

Summary of Problem: Following the mandatory software update for NHTSA Recall 22V859 (Ford 22S73) on my 2020 Ford Escape 1.5L, the vehicle experienced a catastrophic electrical failure. The vehicle is now subject to the expanded NHTSA Recall 25V467 (Ford 25S76) with a status of 'Remedy Not Available'. Safety Failures: Continuous Overcharging: A multimeter test confirms the alternator is overcharging at 15.5V or higher, posing a severe risk of battery explosion or vehicle fire. Safety System Collapse: The overvoltage has forced multiple safety modules into 'fail-safe' mode, disabling the Anti-Lock Braking System (ABS), Traction Control, and AWD Powertrain. Network Communication Failure: Diagnostic reports confirm a U3000 critical control module fault and 'Lost Communication' with the Battery Energy Control Module, indicating a software-induced network collapse. Undriveable Status: The vehicle has been unusable for over 30 days and cannot pass NY State Inspection due to persistent EVAP and module communication codes triggered by the recall update. Dealer Negligence: [XXX] (Dealer #XXX) confirmed that all physical communication lines are functional but refused a free recall-related diagnosis, demanding a $600 fee instead of honoring the federal safety recall mandate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)