NHTSA Complaint #11528775 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11528775
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	April 21, 2023
Date Filed	June 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

AWD Fault Service Required message on screen which then triggered multiple other warning messages such as auto start and stop disabled, traction control is disabled, AWD is no.longer functional and neither is my cruise control. Ford already had a recall because of this issue but mine was not included. I tried to do a powertrain warranty claim but they said The AWD modual isn't part of the powertrain.

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