NHTSA Complaint #11375595 — 2020 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11375595
Vehicle 2020 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 2,703 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE RPM FELL AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE SPEED INCREASED ABRUPTLY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR SEVERAL HOURS AND WHEN RESTARTED, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; (844) 362-2226) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 2,703.

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