NHTSA Complaint #11375595 — 2020 FORD ESCAPE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11375595 |
| Vehicle | 2020 FORD ESCAPE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,703 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE RPM FELL AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE SPEED INCREASED ABRUPTLY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR SEVERAL HOURS AND WHEN RESTARTED, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; (844) 362-2226) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 2,703.
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