2020 FORD ESCAPE Forward Collision Avoidance Warnings Problems

35 NHTSA complaints on file

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Forward Collision Avoidance Warnings Issues in the 2020 FORD ESCAPE

35 forward collision avoidance warnings complaints have been filed with NHTSA for the 2020 FORD ESCAPE. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

35
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Forward Collision Avoidance Warnings Complaints

#11676499 |
Shortly after having new tires installed at the dealership the following warnings displayed: AWD Fault Service Required, Hill Start Assist, Pre-Collision and Traccontrol. Mileage was around 10,700, June 2025. Dealer unable to look at until July 2025. Advised that the RDU motor needed replacement. Replacement was completed 7/23/25. The vehicle was 5 months past the Powertrain warranty. So out of pocket was over $1,900. Given the low mileage on the vehicle it seems that this should not have happened. Research here and other websites indicate this is a known issue. The dealer indicated the same.
#11667435 |
4WD module was failing. It affected hill braking, AWD and collision alert and other components. These messages popped up on my driver screen repeatedly. Safety was compromised in winter driving in snow with no AWD. Also, safety impaired with no collision assist available and all the other safety features related to the module . I took it in for repair eventually and dealer confirmed error(s) and replaced the AWD module. I got error messages for at least 2 months before I took it in. The car had less than 30000 miles and was only 4 years old when this started. It was repaired in December 2024.
#11657926 |
the front camera/ adaptive cruise control, pre collision assist, seems to have spontanteoulsy cut out while driving- a large bump in the road seems to have shook less the coaxial cable connections for the front camera in this car. This caused a fast and immediate deceleration that almost got me rear ended by the truck that was behind me. the car is at the dealership for a faulty cable/ IPMA module. this seems to be a very common issue for these cars. there were no messages PRIOR to the failure but the messages i am getting now are the front camera fault, and pre collision assist is no longer working. Adaptive cruise and even regular cruise control are no longer working either. additionally, i am getting a system off to save battery message, even though i just installed a new battery. This faulty camera/ connection to the camera seems to...
#11657542 |
Start vehicle an error start popping up, I have to cook OK to clear them. Lots of features that are not available, including hill assist, awd, cruise control. AWD module failure Is it available for inspection upon request? Yes How was your safety or the safety of others put at risk? Yes awd and pre-collision assist are not available. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes several errors start cycling through allowing the driver to click OK. Hill Start assist not available Pre-collision assist, not available Service advance trac AWD fault service required See Manual
#11641062 |
I had warning lights flashing on my dashboard continuously "parking assist off" "AWD off" "Collison Assist Off" I could not change my car over to snow, ice, or deep snow it all showed not available. This happened 3 or 4 days before I took it back to the dealership. I researched online and found out there were a lot of complaints about the 2020 Ford Escape 2.0 Titanium which is what my car is. I also seen where people were talking about a class action lawsuit due to the low miles on their cars and this happening. My car only has 31,000 miles. I took my car to the shop I had an appointment and they told me the ADM Module was bad. This is the same thing everyone online complained about. This is costing me $1100.00 to replace. I did not have any AWD traction this was useless. I...
#11639806 |
Receiving multiple errors and Ford determined it is the AWD module that needs to be replaced. However, they say my vehicle is not included in the recall based on vehicle identification number.
#11637142 |
My wife and I bought our 2020 Ford Escape new from a dealer in 2020. We are the first owners of this vehicle. In the time that we have had it, we have experienced the following issues: 1- the forward camera module that provides collision prevention, lane assist, adaptive cruise control, etc has failed. The dealer claims that the unit “overheated”. The module is no longer covered under warranty due to mileage. The result is that our vehicle no longer has the safety features that we paid extra for upon initial purchase. 2- the evaporative canister purge valve failed, causing difficult starts after refueling. This was not covered under warranty, due to mileage. 3- the driver door hinge check arm welds have all broken loose and no longer hold the door when opening, and the loose arm is now preventing the door from closing properly and, when closed, causing the...
#11636075 |
I have a 2020 Ford Escape and the wrench light came on and I received messages on the dash that said (faulty AWD, faulty hill assist, and faulty collision detection. I took it to Kayser Ford in Madison Wisconsin on January 15,2025 and they replaced the AWD module at a cost of $996. By doing some research, I know find out that there appears to have been a recall on 2020 Ford Escapes for this problem. Kayser Ford says there is no recall and I am questioning this. Thank you.
#11634371 |
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
#11626425 |
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
#11626025 |
just got off car lot in july 2024 been having trouble with transmission slipping from day one. only i was told the car drives hard anyways but dealership refused to look at it once its off lot. lights are reading hillside drivers assistant and other readings no one can get off
#11625524 |
My car says that collision assist, All wheel drive is unavailable and is locked to front wheel drive only.
#11620664 |
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
#11619489 |
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe...
#11614509 |
The vehicle is a 2020 Ford Escape SE with 53,000 miles. Recently, The message screen began flashing messages AMD OFF, Hill Start OFF, Collision Warning OFF. Based on social media, this appears to be a common problem with the 2020 Escapes. According the Escape owners, dealers first check software and if not the issue a electronic module is replaced at a cost of up to $1100. Some of the failures reported were on vehicles with 20,000 miles or less. Aside from cost , there is a safety concern that module overheating may cause engine fires. The vehicles should be recalled for this concern.
#11610875 |
The entire advanced track system quit working. Sometimes if you turn the vehicle off and on a bunch of times it will work until you turn off the vehicle.
#11610760 |
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
#11603119 |
AWD module has failed and per FORD is not covered in replacement cost. Multiple error messages about forward collision, AWB and adaptive cruise control. This module was covered un a previous customer satisfaction program (Customer Satisfaction Program 21B19) and in multiple issues noted in on line forums should be taken up for a recall. Vehicle appears to run more poorly and thus could put myself and passengers at risk for accident. The error shows up every time the vehicle starts up. I see there are over 40 complaints listed here and I am sure there are more.
#11602486 |
Different warning lights were coming on in my suv while I was on vacation a couple weeks ago. The lights consist of AWD, Pre-collision assist, traction control and hill assist. The door and window is also broken but that will be fixed for free because of a recall. I’m extremely frustrated because I just got this car in February. Now all this is breaking down at the same time. We did not get the warranty on it because we had to buy a car last minute and couldn’t afford the extra fee. I drive all over because I own a cleaning business. My frustration is that there was a recall on certain vehicles with the same exact issues that my suv is having. So I feel like this is a manufacturing problem. I don’t want to spend a $1000,00 or more if this is in fact a manufacturing issue. Especially...
#11592008 |
I am getting the following error messages: awd fault service required/ service AdvanceTrac /pre collision assist not available / hill assist not available/ AWD off / powertrain malfunction/ reduced power.
#11591103 |
Two notifications come up on the screen after vehicle is started. Front camera fault service required. Pre-collision assist not available. This started right after pre collision assist went off on 05/13/2024. There has been no inspection on the vehicle
#11585658 |
At 25,768 miles, multiple warning messages appeared including: service advanced track, 4WD fault, no cruise control ability, no pre-collision assist, hill side assist fault, and no traction control. BC self test was performed by a mechanic. The vehicle was purchased 3 months prior at the same dealership that performed the test. Results: No communication with AWD module found. The issue was AWD module faulty. AWD module was replaced and reprogrammed. The issue was not covered under the power train warranty (available for 5 years, 40,000 miles) due to the problem relating to the electrical system.
#11560829 |
Forward-looking camera image processing moduel A malfunction
#11558156 |
FIRST THE CAR START SHOWING : AWD,FAULT. LATER HILL START NOT AVAILABLE. COLLISION ASSIST NOT AVAILABLE. AWD, OFF AND MANY OTHER AREAS IN THE SCREEN. FEW TIMES IN DANGER OF AN ACCIDENT FOR NOT HAVING THE COLLISION ASSIST OPERATIONAL. THE PROBLEM WAS VERIFIED BY THE CAGUAS FORD DEALER, HAS NOT BEEN INSPECTED BY ANY OTHER PERSON. ONLY THE LITTLE SLIDING CAR SHOWED UP PRIOR TO ALL LTHER LIGHTS, ,
#11556772 |
The AWD module malfunctioned and had faults. Issue was confirmed by dealer with no explanation and had no cause for failure. AWD fault and Service AdvanceTrac warnings appeared and reappeared each time the vehicle was turned on. Vehicle could only use front wheel drive and cruise control was also affected. The dealer kept the malfunctioning module so unknown if it will be inspected.
#11552019 |
My AWD module went out and several features of my vehicle were in-operable. I have read that this is a common problem with this vehicle, and it tends to happen around the same mileage. The failure of this module makes the pre-collision assistance fail
#11548176 |
The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.
#11546288 |
Out of no where I got codes for a AWD system fault, pre collision fault and hill start and traction assist fault.
#11542695 |
While travelling we got a message on our dasboard stating that the AWD had a fault and needed to be serviced. We called the dealership and they said it was okay to continue to drive the vehicle. However, we made the soonest appointment available with the dealership, thinking we were still under warranty. We received other warning messages: hill assist not working, pre-collision assist not working, auto hold not working, advance auto trac needs servicing, see manual, get system serviced. The cruise, or speed control also stopped working. We drove 1,100 miles with all of this going on trying to get back home. We went to have it checked out at tje dealer on 9/5/2023. We found out it is not under warranty. It cost us $195 for the computer to tell us it is the AWD module and, Ford wants another $800 to fix it. We found an article...
#11538933 |
I was just driving one day and then the hill start assist warning, pre-collision assist not available, and Powertrain malfunction/reduced power warnings all popped up. Upon further research there have been MULTIPLE people with this exact issue. Ford states the AWD module needs to be replaced. I have yet to do so but will do so in the near future.
#11537887 |
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
#11534917 |
Awd module failed Problem confirmed by dealer Ford previously had a recall for this exact problem. That recall should not have expired as the problem is still ongoing.
#11529814 |
AWD Module Failure and needs to be replaced. Service lights came on, and awd was disabled, pre-collision was disabled, and hill-start assist was not available. I looked this up, and al ot of people have had the same problem. The vehicle was just outside the warranty (37,688) and cost over $1100 to repair. AWD should be considered to be in the Powertrain warranty that is still active.
#11384262 |
MY ESCAPE CROSS TRAFFIC ALERT SYSTEM ONLY WORKS HALF THE TIME AND YESTERDAY IT DIDN'T WORK AT ALL. IT'S BEEN AT NORTHGATE FORD SO MANY TIMES FOR THIS PROBLEM BUT IT'S STILL NOT FIXED.
#11342512 | Crash
TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A CONCRETE PILLAR. DURING THE CRASH FRONT END WAS SEVERELY DAMAGED BUT THE AIRBAG DID NOT DEPLOY. ALSO THE COLLISION ASSISTANCE SAFETY FEATURE DID NOT ACTIVATE TO AVOID THE CRASH. DURING THE INCIDENT THE DRIVER SUSTAINED AN INJURED CHEST WHICH DID NOT REQUIRE MEDICAL TREATMENT. NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER ROYAL OAK FORD LOCATED AT 27550 WOODWARD AVE, ROYAL OAK, MI 48067. AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,000.

Other 2020 FORD ESCAPE Problem Areas

Structurebody 485 complaints Unknown Or Other 273 complaints Power Train 184 complaints Electrical System 138 complaints Engine 92 complaints Structurebodydoor 89 complaints Fuel System Gasoline 88 complaints Fuelpropulsion System 51 complaints Structure 46 complaints Structurebodydoorhinge And Attachments 36 complaints Latcheslockslinkagesdoorslatch 30 complaints Service Brakes 27 complaints Visibilitywiper 25 complaints Forward Collision Avoidance Adaptive Cruise Control 23 complaints Latcheslockslinkages 21 complaints Forward Collision Avoidance Automatic Emergency Braking 20 complaints Vehicle Speed Control 17 complaints Steering 16 complaints Wheels 15 complaints Air Bags 10 complaints Seat Belts 10 complaints Lane Departure Blind Spot Detection 9 complaints Seats 9 complaints Suspension 7 complaints Back Over Prevention Warnings 6 complaints Engine And Engine Cooling 6 complaints Exterior Lighting 5 complaints Service Brakes Hydraulic 5 complaints Visibility 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Back Over Prevention 4 complaints Lane Departure Assist 4 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 4 complaints Tirespressure Monitoring And Regulating Systems 4 complaints Visibilitypower Window Devices And Controls 4 complaints Forward Collision Avoidance 3 complaints Lane Departure Warning 3 complaints Parking Brake 3 complaints Power Trainautomatic Transmission 3 complaints Structurebodyhatchbackliftgate 3 complaints Back Over Prevention Rearview System Braking 2 complaints Back Over Prevention Sensing System Camera 2 complaints Electronic Stability Control Esc 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Firerelated 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Service Brakes Airantilockabs Warning Light 2 complaints Tires 2 complaints Electrical System12v24v48v Battery 1 complaint Electrical Systemadas 1 complaint Electrical Systemignition 1 complaint Electrical Systeminstrument Panelspeedometerodometersensorsending Unit 1 complaint Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecmsoftware 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Forward Collision Avoidance Adaptive Cruise Controlsoftware 1 complaint Forward Collision Avoidance Sensing System Camera 1 complaint Fuel System Dieselfuel Injection System 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Lane Departure Lane Keep Steering Assist 1 complaint Latcheslockslinkagesdoorslock 1 complaint Latcheslockslinkagesfuelingcharging Doorhatchport 1 complaint Otheri Am Not Sure 1 complaint Power Trainautomatic Transmissioncontrol Modulesoftware 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindriveline 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Service Brakes Airantilock 1 complaint Traction Control System 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibilitydefrosterdefoggerhvac Systemair Handlerchamber Ducts And Valves 1 complaint Visibilitydefrosterdefoggerhvac Systemcompressor 1 complaint Visibilityglass Siderear 1 complaint Visibilitywindshield 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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