2013 FORD ESCAPE Steering Problems
296 NHTSA complaints on file
All Steering Complaints — Page 4
MY WAS LEAVING THE HOUSE FOR WORK ON FRIDAY JULY 24, 2020. WHEN DRIVING DOWN THE BLOCK AT ABOUT 25MPH, SHE WAS MAKING A LEFT TURN AND HER STEERING BECAME VERY HARD AND THE STEERING ASSIST FAULT LIGHT CAME ON AND SHE COULDN'T STEER IT ANYMORE. SHE CALLED ME AND I WENT TO ASSIST HER BUT I COULDN'T STEER IT NEITHER, TOTALLY TOO DIFFICULT. I HAD THE VEHICLE TOWED TO LOCAL AUTO SERVICE CENTER AND THEY AN ESTIMATE TO REPAIR AFTER CONTACTING A FORD DEALERSHIP IN A NEARBY CITY AND THEY STATED THAT THE ENTIRE STEERING SYSTEM HAS TO BE REPLACED AT A TOTAL PRICE OF $2100.00, I HAVE CHECKED AROUND AND NOTICE THAT IS A MAJOR PROBLEM WITH THIS VEHICLE AND A LOT OF OWNERS HAS HAD THIS PROBLEM AND THIS IS VERY DANGEROUS, I AM GLAD THAT MY WIFE HAD NOT ALREADY GOTTEN ON TTHE INTERSTATE. I REALLY...
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED. THE VEHICLE WAS TURNED OFF AND RESTARTED AND STARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOW FORD DEALER FOR A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,303.
I HAVE A 2013 ESCAPE, THE STEERING ASSIST DEFAULT MESSAGE CAME ON BUT WENT BACK OFF WHEN I STARTED MY CAR THE OTHER MORNING. LUCKILY I CAN STILL STEER MY CAR BUT HAVEN'T BEEN DRIVING IT, SCARED TO. I HAD APPOINTMENT AT THE FORD DEALERSHIP TODAY, IT'S STILL THERE. THEY CALLED AND DIDN'T FIND A CODE. IF THEY DON'T FIND ANYTHING SCARED I HAVE TO DRIVE IT TILL SOMETHING HAPPENS. HOPEFULLY NOTHING LIKE AN ACCIDENT, SINCE THIS IS SOMETHING THAT HAS BEEN HAPPENING WITH ESCAPES SINCE 2008 MODELS BUT ONLY RECALLED 2008-2011 AND EXPLORERS 2008-2013. *TR
THE VEHICLE MAKES LOUD CLUNKING NOISES WHEN DRIVING OVER BUMPS OR TURNING IT IS COMING FROM THE FRONT END AND IT ALSO SEEMS TO SWERVE FROM SIDE TO SIDE LIKE THE STEERING IS LOOSE
WHILE DRIVING CAR THE STEERING BECAME HARD TO MANAGE AND THEN IT SHOWED FOLLOWING CODE ON DASH SCREEN: STEERING ASSIST FAULT SERVICE REQUIRED. *TR
THERE WAS AN ELECTRONIC POWER STEERING ASSIST FAULT THAT MADE THE VEHICLE VERY DIFFICULT STEER. THANKFULLY THE CAR WAS IN MY DRIVEWAY AND WAS TOWED TO THE NEAREST DEALERSHIP. I HAVE AN OLDER ESCAPE THAT HAD THE SAME PROBLEM AND IT WAS RECALLED. THIS MODEL YEAR WAS NOT INCLUDED ON THE RECALL AND THE REPAIR ESTIMATE IS $2200.
STEERING FAULT LIGHT CAME AND WAS UNABLE TO STEER CAR WHILE ON FREEWAY NEARLY CAUSING A COLLISION. SPOKE TO MECHANIC AND SAID MY CAR HAS ELECTRIC POWER STEERING AND HAS BEEN KNOWN TO FAIL WHEN OVERHEATS. HAS HAPPENED TWICE IN LAST TWO WEEKS
VEHICLE DISPLAYED "STEERING ASSIST FAULT" MESSAGE WHEN STARTED BEFORE DRIVING TO WORK IN THE MORNING. DEALER QUOTED REPAIR EXCEEDED $1200.00. TEN MINUTES OF INTERNET SEARCHING REVEALED THAT THIS WAS A KNOWN ISSUE WITH THE PREVIOUS GENERATION OF ESCAPES (2008-2011) AS WELL AS THE SAME GENERATION OF EXPLORERS (2011-2013). BOTH OF THOSE VEHICLES WERE RECALLED BUT NOT THIS ONE. THIS COULD HAVE BEEN DEADLY IF IT HAD OCCURRED WHILE I WAS ON THE HIGHWAY IN RUSH HOUR TRAFFIC AT 70+ MPH JUST A FEW MINUTES LATER.
2013 FORD ESCAPE STEERING STOPS WORKING, BOTH SITTING STILL ON START-UP AND SOMETIMES WHEN MOVING IN TRAFFIC. THE DISPLAY PRESENTS "POWER STEERING ASSIST FAILURE" THE VEHICLE IS STEERABLE FOR ME, 70 Y/O MAN WITH GOOD UPPER BODY STRENGTH, BUT IMPOSSIBLE FOR MY DAUGHTER, THE OWNER OF THE CAR. FORD TELLS ME IT IS A FAULTY ELECTRIC POWER STEERING ASSIST AND FOR ABOUT $2000 THEY WILL REPLACE THE STEERING RACK! IT SEEMS THIS SHOULD BE A RECALL EVENT GIVEN THE DANGER INVOLVED WITH HIGH SPEED DRIVING. THE VEHICLE HAS 87000 MILES ON IT.
ON WEDNESDAY 2/12/2020, WHILE DRIVING HOME, I DETECTED SUBTLE SIGNS OF STEERING CONTROL IRREGULARITIES AND ATTRIBUTED IT TO ICY ROAD CONDITIONS. THE FOLLOWING MORNING, 2/13/2020, ON MY DRIVE INTO WORK, THE STEERING CONDITION BEGAN TO APPEAR AGAIN AND INTENSIFIED. I WAS FORTUNATE TO HAVE MADE IT TO MY PLACE OF EMPLOYMENT AND PROMPTLY SCHEDULED A SERVICE APPOINTMENT THE FOLLOWING DAY, FRIDAY 2/14/2020. WHEN I LEFT WORK THAT DAY, I DISCOVERED A COMPLETE LOSS OF STEERING ASSIST TO THE DEGREE THAT IT WOULD BE IMPOSSIBLE TO SAFELY CONTROL THE CAR. THE EFFORT TO STEER TO ANY NORMAL SAFE DEGREE WAS COMPROMISED AND REQUIRED THAT I ABANDON ANY ATTEMPT TO DRIVE THE VEHICLE. IF THE SEVERE INTENSITY MANIFESTED ITSELF WHILE DRIVING, THE MOST PROBABLE OUTCOME WOULD HAVE BEEN A COLLISON. I HAD THE VEHICLE TOWED TO MY LOCAL DEALERSHIP SATURDAY, 2/15/2020, REQUESTED THEY DIAGNOSE THE PROBLEM, AND EXPRESSED MY ANGER AT A...
WHILE DRIVING ON A COUNTY ROAD, MY WIFE EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THE INSTRUMENT PANEL BEHIND THE STEERING WHEEL DISPLAYED A POWER STEERING ASSIST FAILURE NOTIFICATION. WHEN SHE RESTARTED THE VEHICLE, THE NOTIFICATION WENT AWAY AND THE POWER STEERING RETURNED. WE TOOK THE VEHICLE TO GREG DARNELL FORD IN MIDWEST CITY, OK FOR DIAGNOSTICS AND WERE TOLD A GEAR ASSEMBLY IN THE STEERING COLUMN HAD GONE BAD (PART NO. HV6Z-3504-CD). THE REPAIR COST IS $2129 AFTER A 10% MILITARY DISCOUNT. THE PROBLEM IS VERY SIMILAR TO NHTSA CAMPAIGN 14V284000 FOR THE 2008-2011 ESCAPE, BUT THE RECALL HAS NOT BEEN EXTENDED TO COVER MORE RECENT MODEL YEARS. FORTUNATELY, MY WIFE WAS ABLE TO BRAKE AND SAFELY EXIT THE ROAD, SHAKEN BUT WITHOUT INCIDENT. HOWEVER, HAD SHE BEEN TRAVELING AT HIGHWAY SPEED, THE SUDDEN LOSS OF POWER STEERING COULD EASILY HAVE RESULTED IN LOSS OF CONTROL AND A POTENTIALLY...
STEERING ASSIST FAULT- NO STEERING CONTROL , WILL NOT TURN LEFT OR RIGHT VEHICLE WAS STATIONARY AFTER PARKING, START CAR NO STEERING -STEERING ASSIST FAULT
UPON DRIVING THE VEHICLE WITHOUT NOTICE THE STEERING ASSIST FAULT LIGHT CAME ON AND THE POWER STEERING WENT OUT AND ALMOST HIT ANOTHER VEHICLE.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE POWER STEERING BECAME INOPERABLE. THE LOSS OF POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD SALES INC LOCATED AT 292 N G ST, SAN BERNARDINO, CA 92410, WHERE THE STEERING COLUMN WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
STEERING ASSIST FAULT SERVICE REQUIRED LIGHT AND STEERING WHEEL LOCKS UP. THIS HAS ALWAYS HAPPENED WHEN I FIRST START MY CAR AND GO TO BACK UP. THIS HAS HAPPENED MULTIPLE TIMES TO ME AND I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THIS CAR. OTHER YEARS HAVE HAD A RECALL , THIS IS A SAFETY ISSUE AND NEEDS TO BE LOOKED INTO.
2013 FORD ESCAPE WITH LESS THAN 90000 MILES ,WENT TO CRANK CAR AND STEERING ASSIST FAULT CAME UP ON DASH CUT CAR OFF AND RECRANKED AND WAS FINE NEXT DAY WAS DRIVING IT ON A RURAL ROAD AND LOST POWER STEERING SAME FAULT CAME UP NOW NO POWER STEERING AT ALL IF WIFE HAD BEEN DRIVING SHE WOULD HAVE PROBABLY WRECKED BECAUSE OF HARD STEERING ,LOOKED ONLINE AND SEE IT HAS BEEN A PROBLEM WITH THIS MODEL AND NO RECALL HAS BEEN ISSUED
I AM CONSTANTLY ADDING COOLANT TO MY ESCAPE. IT HAS BROKEN DOWN / SHUT OFF ON ME TWICE AS A RESULT OF OVERHEATING CAUSED BY LACK OF COOLANT. FORD CLAIMED THE COOLANT LOSS WAS CAUSED BY A SENSOR. SOMETHING ALONG THE LINES OF A FAULTY SENSOR TRICKING THE ENGINE INTO THINKING IT WAS OVERHEATING AND THE COOLANT WAS BEING DISPERSED TO COOL THE ENGINE. I EXPLAINED TO THE DEALERSHIP THAT I PURCHASED THE CAR IN 2017 WITH 52,000 MILES AND THAT BY SEPTEMBER OF 2017 I WAS ADDING COOLANT. THIS CONTINUE UNTIL OCTOBER 2019 WHEN I FINALLY GOT FED UP AFTER THE VEHICLE POWERED OFF ON ME GOING DOWN HILL AS A RESULT OF 'OVERHEATING' NEEDING MORE COOLANT. I TRIED SHARING THIS INFORMATION WITH MY DEALERSHIP TO NO AVAIL AND MENTIONED PREVIOUS RECALLS ON 2013 1.6L ESCAPE ENGINES THAT MY VEHICLE WAS NOT INCLUDED IN BUT MANY OF THE RECALLS...
WHEN STARTED, VEHICLE DISPLAYS 'POWER STEERING ASSIST FAILURE-REQUIRES SERVICE' WARNING AND POWER STEERING IS LOST. THIS HAS HAPPENED THREE TIMES OVER THE COURSE OF TWO DAYS. IT DOES NOT HAPPEN EVERY TIME THE CAR IS STARTED, IT JUST RANDOMLY HAPPENS. I DROVE HOME LAST NIGHT FROM WORK WITH NO POWER STEERING, AND ALONG WITH THIS ISSUE MY USB PORTS WOULD NOT CHARGE MY PHONE. MY PHONE RECOGNIZED THAT IT WAS PLUGGED IN, BUT NOT ENOUGH POWER WAS BEING SUPPLIED TO ACTUALLY CHARGE IT. I'M NIT SURE IF THAT IS LINKED WITH THE POWER STEERING MODULE, BUT I'VE NEVER HAD THAT ISSUE BEFORE ALL OF THIS MESS.
MY WIFE WAS LEAVING FOR WORK AND HER 2013 FORD ESCAPE HAD A STEERING ASSIST FAILURE LIGHT COME ON ON THE DASH BOARD. THE STEERING WAS VERY DIFFICULT TO DRIVE. SHE PARKED IT AND USED MY VEHICLE TO GET TO WORK. I LOOKED THIS UP AND THERE ARE NO RECALLS ON THIS EXCEPT FOR 2008 -2011 FORD ESCAPES. BUT THE PROBLEM IS CONTINUING THROUGH TO 2017 FROM WHAT I READ ONLINE MILEAGE RANGES FROM 700 AND UP . FORD HAS NO FIX FOR THIS, THEY TELL YOU THEY NEED TO FLASH THE COMPUTER AND THAT FIXES THE ISSUE. BUT IT DOES NOT I HAVE READ MANY REPORTS THAT THIS WONT FIX ISSUE AND THAT MOST PEOPLE HAVE HAD TO REPLACE THE ENTIRE RACK/PINION GEAR ASSEMBLY AND THE COMPUTER PORTION OF IT ONLY TO HAVE THE PROBLEM COME BACK AGAIN SHORTLY AFTER HAVING NEW PARTS INSTALLED. I AM OLD ENOUGH TO...
WHEN I START MY 2013 FORD ESCAPE LIGHT WILL DISPLAY SAYS STEERING PROBLEM AND WILL NO MOVE INTO REVERSE. I HAVE TO TURN IT OFF AND START IT AGAIN THEN IT WILL SHIFT INTO GEAR. THIS HAS HAPPENED SEVERAL TIMES. ENGINE LIGHT WILL COME ON FOR ABOUT A FEW DAYS AND WILL NOT COME ON FOR ABOUT SEVERAL WEEKS. I PURCHASE THIS VEHICLE IN 2019. I ALSO NOTICED THIS VEHICLE HAS 15 RECALLS. JUST A LITTLE CONCERNED ABOUT THAT.
I WAS JUST SLOWLY DRIVING MY CAR INTO A PARKING SPACE WHEN ALL OF A SUDDEN I HAD NO STEERING AND COULD NOT TURN MY WHEEL FORTUNATELY I WAS JUST ABOUT IN THE SPACE AND COASTED TO A STOP IN THE MIDDLE OF TWO SPACES. I DON'T KNOW WHAT WOULD'VE HAPPENED HAD THIS HAPPENED WHILE I WAS IN TRAFFIC MAKING A TURN AT A CROSSROADS.
STEERING LOCKS UP WHEN STARTED
WHILE BACKING OUT OF DRIVEWAY, I WAS UNABLE TO TURN THE STEERING WHEEL. POWER STEERING WAS NOT ENGAGED. COULD NOT DRIVE THE VEHICLE IN THIS CONDITION. I HAD THE VEHICLE TOWED TO FORD DEALER. DIAGNOSED AS A FAULTY POWER STEERING RACK - ELECTRONIC - COST TO REPLACE THE RACK WAS $2000.00. FORD HAS ALREADY ISSUED A RECALL FOR THE 2013 EXPLORER BUT NOT THE 2013 ESCAPE.
STEERING ASSIST FAILURES... HI, I OWN A 2013 FORD ESCAPE. AND SEVERAL TIMES I HAVE HAD A 'STEERING ASSIST FAILURE', AND MY STEERING IS ALMOST IMPOSSIBLE TO TURN. I AM CONCERNED IT WILL CAUSE AN ACCIDENT AND IT HAPPENS RANDOMLY, SOMETIMES MOVING AND SOMETIMES WHEN I START THE CAR. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ON THE NTHSA SITE AND OTHER SITES AND IT IS A VERY EXPENSE FIX, UP TO $2000.. IS THERE ANY CHANCE OF A RECALL ON THIS SAFETY INCIDENT. I UNDERSTAND THE 2011 ESCAPES AND 2013 EXPLORER HAD A RECALL ON THE EXACT SAME SAFETY ISSUE. SOMEONE IS GOING TO GET HURT OR KILLED UNLESS FORD STEPS UP AND DOES THE RIGHT THING.
STEERING ASSIST FAILURE. ANYONE READING THIS KNOWS THAT THIS SHOULD BE A RECALL!!! YOU RECALL 08-11 ESCAPE AND 11-13 EXPLORER. BUT NOT THE '13 ESCAPE. HONEST, HARD WORKING PEOPLE ARE ON THE HOOK FOR THE BETTER PART OF $2,000!!! THIS IS A WIDESPREAD ISSUE. WE BOUGHT THIS CAR NEW. IT HAS BEEN VERY, VERY WELL CARED FOR. RECALL THIS POWER STEERING ISSUE!!!!!!!!!!!!!!!
WHEN DRIVING, NOT RELATED TO SPEED OR CURVES, YOU'LL BE DRIVING ALONG AND FEEL THE STEERING TIGHTENING AND ARE THEN DOWN TO MANUAL STEERING. YOU HAVE TO PULL OFF AND TURN THE CAR OFF. WHEN YOU TURN IT BACK ON IT HAS RESET AND THE POWER STEERING RESUMES. WE HAVE PLUGGED IN TO AN ERROR CODE READER AND IT IS NOT RETURNING A CODE. AN ONLINE SEARCH HAS SHOWN AN INTERNAL SERVICE MEMO (CSP # 14N02 PUT OUT 8/26/2014) REGARDING THE ISSUE. THIS HAS HAPPENED SEVERAL TIMES, MOST RECENTLY TWICE LAST WEEK.
THIS INCIDENT OCCURRED WHILE THE CAR WAS IN MOTION. I WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY GOING 70 MPH ON A LONG CURVE. WITHOUT WARNING MY STEERING WHEEL COMPLETELY LOCKED UP. I WAS SO SCARRED BECAUSE PEOPLE WERE GOING THE SAME SPEED OR ABOVE WHAT I WAS. I THOUGHT QUICK ENOUGH TO PUT ON MY HAZARDS, I COULDNT DIRECT THE CAR TO GO TO THE CURVE, SO I FIGURED I WOULD SLOW TO A STOP AND GO FROM THERE. A COUPLE MINUTES LATER WHEN I WAS DOWN TO ABOUT 10 MPH AND PEOPLE HONKING AND FLYING PAST ME THE POWER STEERING ASSIST. FAILURE LIGHT CAME ON AND ALL OF A SUDDEN MY WHEEL JERKED TO THE RIGHT A LITTLE AND I WAS ABLE TO SLIGHTLY START GOING TO THE SHOULDER. IT TOOK BOTH HANDS AND ALL THE STRENGTH I HAD TO MOVE THE WHEEL BUT I MANAGED....
POWER STEERING DEFECT. MY CARS POWER STEERING HAS FAILED AND I WAS TOLD I NEED AN EPAS RACK, THE CODE IS U3000 PSCM INTERNAL FAILURE. I HAVE 72,875 MILES ON THIS 2013 FORD ESCAPE. I TRIED TO PULL OUT OF A PARKING SPACE AT WORK AND THE STEERING WHEEL WOULD NOT MOVE. I UNDERSTAND FORD HAS HAD TO RECALL OVER 1.1 MILLION SUV'S FOR POWER STEERING DEFECTS. THIS REPAIR WILL COST ME $1,800 TO REPAIR. I AM TOLD MY VIN # IS NOT INCLUDED IN THE RECALL BUT WITH ALL THE PROBLEMS THE OTHER 1.1 MILLION SUV'S HAVE HAD I FEEL LIKE MINE SHOULD BE INCLUDED IN THE RECALL. JOE COOPER FORD OF EDMOND, OK HAS MY VEHICLE NOW FOR REPAIR 405-475-9000. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON THE HIGHWAY DOING 60 MPH AND THIS POWER STEERING FAILURE WOULD HAVE HAPPENED.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE AS INTENDED MOST OF THE TIME. THE FAILURE OCCURRED WHILE DRIVING FORWARD AND IN REVERSE AT SLOW SPEEDS. SUPERIOR FORD OF PLYMOUTH (LOCATED AT 9700 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF THE CONSUMER STATED STEERING RACK AND STEERING GEAR REPLACED. *TR
I WAS BACKING INTO MY DRIVEWAY AND COMPLETELY LOST MY POWER STEERING.
STEERING ASSIST FAULTY WHEN VEHICLE IS FIRST STARTED THEN GOES OUT. HAS FONE THIS 3 DIFFERENT TIMES.
THE 2013 ESCAPE WON'T PULL OUT OF A TURN WITHOUT ADDITIONAL FORCE APPLIED OR WILL TRY AND MAKE A TURN ON ITS OWN. ONCE YOU FORCIBLY MAKE IT STRAIGHTEN OUT, IT WORKS FINE. THIS HAS HAPPENED SEVEN TIMES IN THE LAST SIX WEEKS. FORTUNATELY WE HAVEN'T BEEN GOING FASTER THAN 30 MILES AN HOUR. IF IT HAPPENS AT A FREEWAY SPEED, NO TELLING WHAT WOULD HAPPEN. I HAPPENED TO MY WIFE LASST WEEK AND SHE SAID IF A CAR WAS COMING FROM THE OTHER DIRECTION, IT WOULD HAVE BEEN VERY CLOSE TO AN ACCIDENT. NEEDLESS TO SAY, THIS CAR IS MAKING US VERY NERVOUS. WE TOOK IT INTO THE DEALER WE BOUGHT IT FROM, MARYSVILLE FORD IN WASHINGTON AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. A TEST DRIVE DOESN'T WORK, SINCE IT HAPPENS SO SELDOM. WHAT DO WE DO? IF I TRADE IT IN AND TELL WHAT IS THE...
RANDOM POWER STEERING ASSIST FAULTS. THIS CAUSES THE POWER STEERING TO FAIL AT SPEED MAKING THE CAR EXCEPTIONALLY DIFFICULT TO CONTROL, POSSIBLY CAUSING A CRASH. I DO NOT FEEL SAFE DRIVING THE CAR AS THIS CAN HAPPEN AT ANY TIME.
WAS FOOD SHOPPING AND WHEN FINISHED I GOT IN MY CAR AND STARTED IT UP. GOT A MESSAGE THERE WAS A PROBLEM WITH THE STEERING ASSIST. I COULD NOT TURN MY WHEEL SO I SHUT OFF MY CAR. WAITED FOR SOMEONE TO PICK ME UP. I STARTED MY CAR TO PUT THE A/C ON AS I WAS WAITING TO KEEP THE FOOD I JUST BOUGHT FROM GETTING WARM. THE STEERING THEN WAS FINE BUT EVERY TIME I GET IN MY CAR I WORRY THAT IT WILL HAPPEN WHEN I AM DRIVING. CALLED FORD 800-392-3673 AND I WAS TOLD THERE IS A CSP# 14N02 CUSTOMER SATISFACTION PCM AND I SHOULD TELL FORD TO FIX THIS ISSUE DATED 8/26/2014. IT IS COVERED UNDER 10 YR/150K MI. I HAVE CONTACTED MY LOCAL FORD AND THEY TELL ME THERE IS NO RECALL. I AM NOT LETTING UP ON THIS. THERE ARE OVER 100 COMPLAINTS...
THE POWER STEERING WENT OUT ON MY ESCAPE. I HAD JUST PULLED OFF OF THE INTERSTATE AND STOPPED AT A GAS STATION. WHEN I RESTARTED THE CAR, I HAD NO POWER STEERING. THE ALERT SAID I HAD A POWER STEERING ASSIST FAULT. I HAD TO HAVE IT TOWED TO A DEALER WHERE THEY HAD TO REPLACE THE POWER STEERING RACK . THE COST OVER $1800. WAS THERE WAS A RECALL FOR THIS SAME PART IN THE 2013 FOCUS? IF SO, WHY HASN'T IT BEEN EXTENDED TO THE ESCAPE AS WELL?
MY POWER STEERING HAS GONE OUT ON MY CAR. THE MESSAGE: STEERING ASSIST FAULT POPPED UP AND THEN MY POWER STEERING WENT OUT. I HAVE A 2013 ESCAPE WITH 95,000, REGULARLY MAINTAINED. FORD WON'T ACKNOWLEDGE THERE'S A PROBLEM WITH THE STEERING GEAR IN 2013'S, EVEN THOUGH IT WAS RECALLED IN PREVIOUS YEARS AND IN OTHER MODELS. THEY WANT $2200 TO FIX IT!
STARTED VEHICLE AT A PARKING LOT AFTER DRIVING THE VEHICLE WITH NOT ISSUES DURING THE DAY, STEERING ASSIST WARNING LIGHT CAME ON, VEHICLE HAD LOST POWER STEERING. TOOK TO DEALER, DEALER QUOTED $2076 FOR REPAIR.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. AFTER THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY TWENTY MINUTES, THE CONTACT RE-ENTERED AND STARTED THE VEHICLE, BUT THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO HUNT FORD (LOCATED AT 625 GARVIN LANE, FRANKLIN, KY 42134, (270) 586-3281) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AT A COST OF $1,800. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST MODE WAS HAVING ISSUES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040 (713) 766-3600) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MOTOR HAD TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE OCCURRED BECAUSE OF THE CLOSE PROXIMITY TO THE ENGINE WITH HEAT CAUSING THE POWER STEERING MOTOR TO FAIL. THE FAILURE MILEAGE WAS 59,465.
THE POWER STEERING WENT OUT ON MY CAR IN THE MIDDLE OF TRAFFIC! GOT IT HOME. NEXT DAY THE SAME THING HAPPENED!
ELECTRIC STERING ASSIST IS GOING OUT AND ACCORDING TO MY MECHANIC MAY ULTIMATELY RESULT IN THE STERING BEING LOCKED WITH THE CAR IN MOTION. CHECKING THE INTERNET SHOWS MANY OWNERS WITH THE SAME PROBLEM. REPAIRS RUN UP TO $2000 DOLLARS. IT APPEARS TO ME THAT ANY MECHANICAL DEFECT THAT COULD RESULT IS LOSS OF CONTROL WHILE MOVING WOULD BE A SAFETY MATTER THAT SHOULD BE ADDRESSED WITH A RECALL.
CAR WAS STATIONARY, WE STARTED IT UP AFTER A DAY OF NORMAL DRIVING. THE WHEEL WAS ALMOST IMPOSSIBLE TO TURN. A WARNING LIGHT CAME ON DASHBOARD THAT SAID SOMETHING LIKE "STEERING SYSTEM FAULT - SERVICE REQUIRED." TURNED CAR OFF AND ON TWO TIMES RESULTING IN SAME WARNING LIGHT AND COULD NOT TURN WHEEL. TURNED OFF AND ON FOR THIRD TIME AND LIGHT WAS GONE, STEERING WAS EASY AGAIN. WE DECIDED NOT TO DRIVE THE CAR TO A SHOP BECAUSE THE INABILITY TO TURN THE WHEEL WAS TERRIFYING AND DANGEROUS. WE HAD IT TOWED TO A SERVICE SHOP AND HAVE TO REPLACE THE POWER STEERING RACK.
WHILE DRIVING CAR ON HIGHWAY A SENSOR CAME ON STATING THAT LOSS OF POWER STEERING VEHICLE BEGAN TO STALL AND I WAS HAVING DIFFICULTY GET VEHICLE TO STEER OR TURN. I HAD TO MANUALLY FORCE VEHICLE TO RESPOND BECAUSE I HAD LOST ABILITY TO STEER OR TURN. FINALLY GOT OF HIGHWAY TO SAFETY
TURNING THE STEERING WHEEL WAS EXTREMELY HARD SHORTLY LEAVING THE HOUSE AFTER THE CAR SAT FOR A WEEK IN THE GARAGE. CITY STREETS AND PARKING LOT. HAD TO BACK UP MORE THAN ONCE TO NEGOTIATE A PARKING SPOT. MADE IT HOME OF ABOUT 4 MILES. POWER STERRING WAS GONE.
THE EPS SYSTEM FAILED WITHOUT ANY WARNING, AND LESS THAN 2 WEEKS AFTER A COMPLETE INSPECTION OF THE VEHICLE. THIS FAILURE MAKES TURNING THE VEHICLE VERY DIFFICULT (NEARLY IMPOSSIBLE). I DROVE THE VEHICLE WITH NO HINT OF A PROBLEM. PARKED IT IN A GARAGE, AND WHEN I STARTED THE CAR, THE I GOT AN ERROR MESSAGE "STEERING ASSIST FAULT." FORTUNATELY, I WAS AT HOME, I DRIVE COUNTRY ROADS ON A REGULAR BASIS AND HAD THIS HAPPENED AT THAT TIME I WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR TO NAVIGATE THE TURNS.
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE ELECTRIC POWER STEERING BECAME INOPERABLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS. TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375, (281) 378-3160) WAS CONTACTED BY PHONE REGARDING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,891.
STEERING ASSIST FAILURE WITHOUT WARRING. SYSTEM DIAGNOSTICS INDICATE NO ISSUES - BUT THE CAR STEERING HAS FAULT. PER SERVICE ADVISER, THE COST FOR REPAIR IS GOING TO BE BETWEEN $1,500 AND $2,000. BASED ON WHAT I HAVE READ ON LINE, FORD HAS ISSUED A RECALL - HOWEVER, IT DOES NOT APPLY TO 2013 FORD ESCAPE - EVEN THOUGH THE PART AFFECTED IS EXACTLY THE SAME.
STEERING LOCKS UP DRIVING DOWN THE ROAD. ITS LIKE HAVING NO CONTROL OVER THE CAR. YOU CAN TURN IT BUT IT TAKES A VERY STONG PERSON TO TURN THE STEERING WHEEL. THIS HAS BEEN GOING ON FOR 3 MONTHS. STARTING NOVEMBER 2018 AND IS STILL ON GOING. TOOK TO FORD THEY DONT WANT TO FIX THE PROBLEM
NOTICED LEAK IN DRIVEWAY. BROUGHT TO LOCAL MECHANIC. THERE IS MUCH FLUID ON THE RACK AND PINION STEERING ASSEMBLY. SINCE THERE IS NO DIPSTICK, MUST BRING TO DEALER. TOLD THEY HAVE HAD OTHER COMPLAIN OF SAME ISSUE. ALSO LEAK AT TRANSMISSION. LOOSE BOLTS. DO NOT KNOW IF PROBLEM IS RESOLVED YET MUST WAIT 2 WEEKS FOR DEALER APPOINTMENT. AFRAID ALL FLUID WILL LEAK OUT. HAVE READ THIS IS A COMPLAINT OF OTHERS BUT NO RECALL
JUST PAID $2000.00 TO REPAIR THE DEFECTIVE STEERING ON MY FORD ESCAPE. I'VE READ COUNTLESS COMPLAINTS ABOUT THE SAME ISSUE AS MINE. DRIVING OR STOPPED THE POWER STEERING GOES OUT AND "POWER STEERING ASSIST FAILURE" COMES ON. IT HAPPENED THREE TIMES TO ME. I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING QUIT. I CAN'T EXPLAIN THE PANIC THAT COMES OVER A PERSON WHEN YOU HAVE ZERO CONTROL WHEN STEERING. I AM 70 YEARS OLD AND IT TOOK ALL MY STRENGTH TO GET THE CAR OFF THE ROAD TO AVOID A CRASH. SECOND TIME: I CAME OUT OF CHURCH, STARTED THE CAR AND HAD NO POWER STEERING. I HAD TO STRAIN TO GET THE CAR ON THE ROAD FOR HOME. THE LAST TIME WAS IN MY GARAGE BEFORE I DROVE IT TO THE FORD DEALERSHIP FOR MY APPOINTMENT. THIS IS A SAFETY ISSUE. I'VE WAS TOLD BY THE FORD...
Other 2013 FORD ESCAPE Problem Areas
Engine
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Power Train
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Electrical System
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Unknown Or Other
292 complaints
Fuelpropulsion System
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Engine And Engine Cooling
160 complaints
Vehicle Speed Control
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Service Brakes
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Air Bags
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Latcheslockslinkages
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Seat Belts
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Electronic Stability Control Esc
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Fuel System Gasoline
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Visibilitywiper
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Wheels
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Suspension
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Latcheslockslinkagesdoorslatch
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Exterior Lighting
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Power Trainautomatic Transmissionlever And Linkagefloor Shift
8 complaints
Wheelslugsnutsboltsstuds
8 complaints
Seats
7 complaints
Structurebodydoor
6 complaints
Engine And Engine Coolingcooling System
5 complaints
Service Brakes Hydraulicpedals And Linkages
5 complaints
Tires
5 complaints
Electrical Systemwiring
4 complaints
Engine And Engine Coolingcooling Systemhoseslinespipingfittings
3 complaints
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
3 complaints
Lane Departure Blind Spot Detection
3 complaints
Power Trainautomatic Transmission
3 complaints
Structurebodyhatchbackliftgate
3 complaints
Back Over Prevention Sensing System Camera
2 complaints
Electrical System Instrument Clusterpanel
2 complaints
Electrical System12v24v48v Battery
2 complaints
Engine And Engine Coolingexhaust System
2 complaints
Equipment Adaptivemobility
2 complaints
Fuel System Gasolinedeliveryfuel Pump
2 complaints
Lane Departure Warning
2 complaints
Service Brakes Hydraulic
2 complaints
Steeringrack And Pinion
2 complaints
Tirestreadbelt
2 complaints
Visibility
2 complaints
Visibilitywindshield
2 complaints
Back Over Prevention
1 complaint
Back Over Prevention Camera System
1 complaint
Back Over Prevention Rearview System Braking
1 complaint
Back Over Prevention Warnings
1 complaint
Electrical Systemwiringfront Underhood
1 complaint
Engine And Engine Coolingcooling Systempump
1 complaint
Engine And Engine Coolingengineengine Control Module Ecuecm
1 complaint
Engine And Engine Coolingenginegasolineturbosupercharger
1 complaint
Engine And Engine Coolingengineoillubrication Oil Cooler
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Exterior Lightingbrake Lights
1 complaint
Firerelated
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Diesel
1 complaint
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
1 complaint
Fuel System Other
1 complaint
Latcheslockslinkageshatchbackliftgatelock
1 complaint
Latcheslockslinkagestrunk Lidlock
1 complaint
Power Trainshift Linkagecablerod
1 complaint
Service Brakes Airantilock
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Steeringcolumn
1 complaint
Steeringelectric Power Assist System
1 complaint
Steeringgear Box Other Than Rack And Pinion
1 complaint
Steeringhydraulic Power Assistpower Steering Fluid
1 complaint
Structurebodytailgate
1 complaint
Structureframe And Members
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Suspensionrear
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Traction Control System
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Visibilitywindshield Wiperwashermotor
1 complaint