NHTSA Complaint #11310591 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11310591
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	February 21, 2020
Date Filed	February 21, 2020
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

2013 FORD ESCAPE STEERING STOPS WORKING, BOTH SITTING STILL ON START-UP AND SOMETIMES WHEN MOVING IN TRAFFIC. THE DISPLAY PRESENTS "POWER STEERING ASSIST FAILURE" THE VEHICLE IS STEERABLE FOR ME, 70 Y/O MAN WITH GOOD UPPER BODY STRENGTH, BUT IMPOSSIBLE FOR MY DAUGHTER, THE OWNER OF THE CAR. FORD TELLS ME IT IS A FAULTY ELECTRIC POWER STEERING ASSIST AND FOR ABOUT $2000 THEY WILL REPLACE THE STEERING RACK! IT SEEMS THIS SHOULD BE A RECALL EVENT GIVEN THE DANGER INVOLVED WITH HIGH SPEED DRIVING. THE VEHICLE HAS 87000 MILES ON IT.

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Recent Complaints for the 2013 FORD ESCAPE

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