NHTSA Complaint #11624016 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11624016
Vehicle 2013 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn the steering wheel. On Wednesday, Nov. 6, 2024 I took it to the mechanic and he had the same thing happen and diagnostic indicated thatthe power steering needed replacement. I contacted Ford Motor Company and they stated that my VIN was not included in their recall of the 2013 Ford Escapes. They declined to share with me other similar complaints. I have since learned from a Ford escape owners page that the are many complaints by owners and can't get any help from Ford. I would liked the NHTSA to investigate and report on how may owners are being denied inclusion in the 2013 Ford Escape steering recall.

Related Complaints for the 2013 FORD ESCAPE

Other STEERING Complaints

#11676928 Steering wheel locked up hard to turn wheel Consuming(burning) way more gas than normally would
#11627619 Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on th...
#11624564 This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous ...
#11623358 The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to st...
#11621323 The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 15 MPH, the steering wheel mad...

Recent Complaints for the 2013 FORD ESCAPE

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