NHTSA Complaint #11627619 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11627619
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	November 25, 2024
Date Filed	November 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on the dash and the steering wheel cannot be turned. We have to turn it off, wait a minute, and restart it. Most of the time this remedies the problem but lately we have had to turn it off and on several times to get it to clear up and the steering working again. This is documented all over the Ford forums. Please open an investigation as this is a serious issue and should not be happening. We have never been able to replicate it for Ford or anyone else. It is very random.

Related Complaints for the 2013 FORD ESCAPE

Other STEERING Complaints

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#11624564 — November 11, 2024 — This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous ...

#11624016 — November 7, 2024 — On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn...

#11623358 — November 3, 2024 — The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to st...

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Recent Complaints for the 2013 FORD ESCAPE

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