NHTSA Complaint #11165483 — 2013 FORD ESCAPE

JUST PAID $2000.00 TO REPAIR THE DEFECTIVE STEERING ON MY FORD ESCAPE. I'VE READ COUNTLESS COMPLAINTS ABOUT THE SAME ISSUE AS MINE. DRIVING OR STOPPED THE POWER STEERING GOES OUT AND "POWER STEERING ASSIST FAILURE" COMES ON. IT HAPPENED THREE TIMES TO ME. I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING QUIT. I CAN'T EXPLAIN THE PANIC THAT COMES OVER A PERSON WHEN YOU HAVE ZERO CONTROL WHEN STEERING. I AM 70 YEARS OLD AND IT TOOK ALL MY STRENGTH TO GET THE CAR OFF THE ROAD TO AVOID A CRASH. SECOND TIME: I CAME OUT OF CHURCH, STARTED THE CAR AND HAD NO POWER STEERING. I HAD TO STRAIN TO GET THE CAR ON THE ROAD FOR HOME. THE LAST TIME WAS IN MY GARAGE BEFORE I DROVE IT TO THE FORD DEALERSHIP FOR MY APPOINTMENT. THIS IS A SAFETY ISSUE. I'VE WAS TOLD BY THE FORD GARAGE THAT THE PROBLEM WAS RESOLVED IN 2011; THEREFORE, THE 2013 ESCAPES HAVE NO RECALL FOR THIS ISSUE. THE PROBLEM HAS NOT BEEN RESOLVED. ALL ANYONE HAS TO DO IS READ ALL THE COMPLAINTS WITH THE 2013 STEERING FAILURE TO KNOW THAT THE 2013 FORD ESCAPES NEED TO BE RECALLED. PLEASE DON'T WAIT UNTIL THE FATALITY RECORDS SHOW DEATHS DUE TO POWER STEERING FAILURE.. INCIDENTS OCCURRED BETWEEN NOV. 28, 2018 AND DEC.10/18. *TR