2013 FORD ESCAPE Steering Problems

PARKED THE VEHICLE ONE EVENING. AN HOUR LATER, STARTED IT UP, NO EPAS. NO WARNING, JUST QUIT. DRIVES LIKE A LOG TRUCK. THERE IS A RECALL FOR 2008-2011 MODELS FOR THIS PROBLEM. HOPING THIS GETS EXPANDED TO COVER 2013. COST ~$1500.

WHILE DRIVING FORD 2013 ESCAPE, LOSS COMPLETE POWER STEERING CONTROL, THANKFULLY AT A LOW SPEED. CAR DID BECOME COMPLETELY UNDRIVEABLE. NO NOISE OR WARNINGS LIGHTS CAME ON UNTIL AFTER POWER STEERING WAS LOSS. LUCKILY WAS ABLE TO STOP AND RESTART CAR BUT DID NOT RESOLVE SITUATION. CONTACTED FORD COMPANY OF PROBLEM AND WAS NOT ABLE TO RESOLVE THE ISSUE. FORD REFUSED TO TAKE RESPONSIBILITY OR COVER COST OF THEIR OWN FAILED PRODUCT. COST OF REPAIR QUOTED AT $1500.00 ON A CAR WITH ONLY 47,000 MILES.

THE POWER STEERING INTERMITTANTLY GOES OUT AND THE VEHICLE BECOMES HARD ALMOST IMPOSSIBLE TO CONTROL. MY 18 YEAR OLD DAUGHTER WAS DRIVING THE CAR AND WENT TO MAKE A RIGHT HAND TURN AND WAS ALMOST OFF OF THE OPPOSITE SIDE OF THE ROAD BEFORE SHE WAS ABLE TO COMPLETE THE TURN BECAUSE THE POWER STEERING FAILED

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND SEIZED. ALSO, THE POWER STEERING ASSISTANT FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA HOTLINE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. UPON STARTING THE VEHICLE, THERE WAS NO POWER STEERING ABILITY UNTIL SEVERAL MINUTES LATER AFTER THE VEHICLE WAS WARMED UP. THE FAILURE OCCURRED DURING THE WINTER MONTHS. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PADUCAH FORD LINCOLN, BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA SINCE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

"STEERING ASSIST FAULT" ERROR OCCURRED WHILE VEHICLE WAS IN MOTION. COMPLETE LOSS OF ELECTRONIC POWER STEERING. PULLED THE CAR OVER, RESTARTED THE VEHICLE, PROBLEM DID NOT RETURN. I TOOK THE VEHICLE TO THE DEALERSHIP AS A PRECAUTION AND THEY REPRODUCED THE ISSUE. THEY TELL ME THAT SOMETHING CALLED ELECTRONIC STEERING GEAR, PART NO. CV6Z3504AGE MUST BE REPLACED. THE CAR IS NOT YET 4 YEARS OLD.

ELECTRIC STEERING GEAR STREEING FAILED. OVER HEATED AND HAD TO BE REPLACED. POSSIBLE FIRE ISSUE. UNABLE TO STREE CAR.

POWER STEERING CONTROL MODULE FAILED, CAR WAS IN A PARKING LOT NOT MOVING. VEHICLE REFUSED TO START, ON A 4.5 YEAR OLD CAR WITH APPROXIMATELY 47K MILES. THIS WILL REQUIRE A REPLACEMENT COSTING $2,200 INCLUDING PARTS, LABOR AND TAX.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HILL START ASSIST NOT AVAILABLE, ENGINE SERVICE, AND ENGINE FAULT MESSAGE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED, THE RPMS DECREASED, AND THE POWER STEERING FAILED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A COMPUTER GLITCH. THE COMPUTER WAS RESET, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE COMPUTER WAS RESET AGAIN. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED WITH TOO MANY COMMUNICATION CODES. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO A DIFFERENT DEALER. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT WAS ABLE TO FILE A CASE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

UPON VEHICLE STARTUP DISCOVERED POWER STEERING ASSIST HAD FAILED- UNABLE TO DRIVE VEHICLE SAFELY. MANAGED TO WRESTLE THE STEERING TO BACKUP CAR FROM STREET INTO DRIVEWAY. DEALER SAYS CONTROL MODULE AND STEERING GEAR IN A SEALED UNIT- MUST REPLACE ENTIRE UNIT AT COST OF ABOUT $1800.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED, AND THE VEHICLE WAS UNABLE TO SHIFT INTO NEUTRAL. THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A GASKET ISSUE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT IT NEEDED COOLANT. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

POWER STEERING STOPS WORKING 5 TIMES IN THE LAST 2 MONTHS. FORD SAYS NO RECALL. OUR CONCERN IS A SAFETY ISSUE THAT COULD CAUSE AN ACCIDENT. SO FAR THIS HAS HAPPENED IN A STATIONARY POSITION. WORRIED IT WILL HAPPEN WHEN DRIVING.

I STARTED MY CAR AND AS I PUT THE 2013 FORD ESCAPE IN REVERSE WITH MY FOOT ON THE BRAKE TO BACK OUT OF MY DRIVEWAY, THE STEERING WHEEL FELT IMPOSSIBLE TO MOVE. KNOWING THIS VEHICLE HAS HAD SO MANY DANGEROUS ISSUES ASSOCIATED WITH RECALLS IN THE PAST, I DECIDED NOT TO DRIVE IT ANY FURTHER. AS IT WAS STILL SAFELY IN MY DRIVEWAY, I PLACED IT IN PARK, SHUT IT OFF, AND OPTED TO USE ANOTHER VEHICLE. THE ESCAPE SAT THERE UNDISTURBED FOR TWO DAYS. THEN, MY HUSBAND TRIED TO USE IT AND UPON STARTING HE NOTICED A WARNING IN THE DISPLAY THAT STATED STEERING ASSIST FAULT. HE OPTED NOT TO USE THE VEHICLE EITHER AS HE ALSO NOTICED THAT IT SEEMED AS IF THERE WAS NO POWER STEERING. I HAVE A CALL INTO A LOCAL DEALER TO TAKE IT IN FOR SERVICE, BUT SEE NO LOGICAL REASON FOR...

POWER STEERING FAILURE, ONLY 42000 MILES

ON SEPTEMBER 21, 2016 AROUND 6:30PM, I STARTED THE CAR AND NOTICED THERE WAS NO POWER TO THE STEERING WHEEL. NORMALLY THE STEERING WOULD COMEBACK AFTER ABOUT A MINUTE BUT NOT AT THAT TIME. I WAS RUNNING LATE AND DROPPED MY SON TO HIS ACTIVITY CLASS ABOUT 10 MILES AWAY MY HOME IN THE CITY AREA. THE POWER STEERING DID NOT COME BACK AT ANY TIME DURING THE TRIP THERE AND BACK. I COULD ONLY DRIVE SAFELY AT ABOUT 10 MILES PER HOUR, AND WHEN I NEEDED TO TURN, I HAD TO SLOW TO ABOUT 2 MILES PER HOUR IN ORDER TO MAKE THE TURN SAFELY. THIS WAS A MAJOR SAFETY ISSUE SO WHEN I GOT HOME, I ARRANGED AN APPOINTMENT FOR THE NEXT DAY TO HAVE THE DEALER LOOK AT THE FAILED POWER STEERING. THE DEALER DETERMINED THAT THERE WAS BAD CIRCUIT BOARD IN THE ELECTRONIC POWER STEERING. IT...

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,500.

AS I WAS EXITING MY GARAGE, THE POWER STEERING FAILED, MAKING IT VIRTUALLY IMPOSSIBLE TO TURN THE STEERING WHEEL. FORTUNATELY, THIS HAPPENED BEFORE I WAS ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND DIAGNOSED AS AN INTERNAL FAILURE OF THE POWER STEERING CONTROL MODULE. DEALER REPLACED STEERING GEAR. NOT COVERED UNDER NEW CAR WARRANTY OR ANY PREVIOUS FORD RECALL.

I JUST BOUGHT THIS CAR OFF THE LOT ON SATURDAY 9/17/2016. ON TUESDAY EVENING OF THE 20TH MY FAMILY AND I WENT TO DINNER CAR RAN FINE NO WARNING SIGNALS. PARKED THE CAR WENT IN TO EAT AND CAME OUT STARTED THE CAR AND WENT TO DRIVE AND COULDN'T STEER I THEN NOTICED THE MESSAGE BEHIND THE STEERING WHEEL THAT READ STEERING ASSIST FAULT SERVICE NEEDED. I THEN SHUT THE CAR OFF AND TRIED TURNING IT BACK ON STILL SAME MESSAGE. WE LITERALLY DROVE HOME WITH NO STEERING WHICH IS BEYOND DANGEROUS. IT IS IN THE SHOP RIGHT NOW TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. AT THIS POINT I AM SCARED TO EVEN DRIVE IT AGAIN.

I WAS DRIVING WHEN MY POWER STEERING WENT OUT. IT KEEPS SAYING "POWER STEERING ASSIST DEFAULT / SERVICE ENGINE NOW". MY DASHBOARD IS DEAD BUT IT'S STILL DRIVABLE.

TURNED ON VEHICLE AND POWER STEERING FAULT MESSAGE CAME ON. HAD NO STEERING ASSISTANCE AND TURNING WHEEL EXTREMELY DIFFICULT. TURNED CAR ON/OFF AND IT WENT AWAY. IT DID IT AGAIN A FEW DAYS LATER BUT WHILE DRIVING RESIDENTIAL AT 25 MPH IN A NEIGHBORHOOD. STOPPED IN THE MIDDLE OF THE ROAD AND TURNED OFF/ON VEHICLE, FAULT WENT AWAY AND STEERING RETURNED. TOOK TO FORD FOR DIAGNOSTICS AND REPAIR. WAS TOLD NO FAULTS STORE IN THE POWER STEERING MODULE THEREFORE WARRANTY WILL NOT PAY FOR DIAGNOSTICS AND REPAIR. WAS TOLD IF IT HAPPENS AGAIN, DRIVE VEHICLE TO DEALER AND DO NOT TURN OFF. I TOLD THE DEALER THIS IS A SAFETY CONCERN AND THEY SHOULD NEVER RECOMMEND TO DRIVE A VEHICLE WITH NO POWER STEERING ASSISTANCE. THE DEALER REFUSED TO DO ANY FURTHER DIAGNOSTICS AND COULD NOT RECOMMEND SAFE FUTURE STEPS. REFUSING TO PAY FOR WARRANTY ON A SYSTEM WITH NO...

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS GEAR ASSEMBLY HAD AN INTERNAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 51,000.

2013 FORD ESCAPE LOST POWER STEERING TWICE ON 9/12/16 WITH THE "STEERING ASSIST FAULT" MESSAGE IN THE MIDDLE OF DRIVING. 1ST TIME HAPPENED 2 MINUTES AFTER START WHILE TURNING OUT OF THE DRIVEWAY. 2ND ONE HAPPENED 10 MINUTES AFTER START WHILE DRIVING. IF THIS HAPPENS DURING DRIVING IT IS EXTREMELY DANGEROUS!! YOU LOSE CONTROL OF THE VEHICLE. MY WIFE WOULD HAVE CRASHED FOR SURE. THEY SAY IT HAS A MANUAL REVERSION TO DRIVE WITHOUT POWER STEERING BUT IT IS NOT THE SAME. I HAVE DRIVEN CARS WITHOUT POWER STEERING AND THIS IS WAY HARDER. THE RACK AND PINION HAD PROBLEMS AND WAS REPLACED ON 8/5/15 AT 23972 MILES. IT HAS GONE OUT AGAIN ON 9/12/16 AT 38000 MILES. NOW FORD IS SAYING IT IS NOT COVERED UNDER WARRANTY EVEN THOUGH IT WAS REPLACED UNDER WARRANTY ONCE AND HAS NOT GONE OUT AGAIN IN 1 YEAR! THIS IS CLEARLY A FAULTY...

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE POWER STEERING. THE CONTACT COULD NOT REGAIN CONTROL AND THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,565.

POWER STEERING FAILS WITHOUT WARNING AND DISPLAYS THE FAULT MESSAGE "STEERING ASSIST FAULT: SERVICE REQUIRED". FAILURE MAKES STEERING VERY DIFFICULT AND CAN RESULT IN LOSS OF CONTROL. DEALERSHIP IDENTIFIED THE CAUSE AS A INTERNAL FAILURE OF THE PSCM (POWER STEERING CONTROL MODULE) AND REPLACED THE PSCM AND RACK AND PINION ASSEMBLY TO REPAIR. PLEASE NOTE THAT EARLIER MODEL YEAR FORD ESCAPES HAVE A SIMILAR PROBLEM AND HAVE BEEN RECALLED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 AND FORD RECALL NUMBER 14S05. AS THIS ISSUE IS IDENTICAL TO THE PRIOR RECALL, I STRONGLY SUGGEST ADDING THE 2013 MODEL YEAR FORD ESCAPE VEHICLES TO THE RECALL. THE MOST COMMON TIME FOR THE POWER STEERING TO FAIL WAS RIGHT AFTER STARTUP AND MANEUVERING OUT OF A PARKING SPOT ON A CITY STREET OR GARAGE. AT THIS LOW SPEED MANUAL STEERING IS DIFFICULT AND AGGRESSIVE BRAKING IS REQUIRED TO AVOID AN ACCIDENT ONCE THE INABILITY TO...

ON 8/16/2016, IN A DRIVEWAY ON A BUSY STREET, I STARTED THE VEHICLE AND SAW "STEERING ASSIST FAULT - SERVICE REQUIRED" ON DISPLAY. THE CAR HAD LOST POWER STEERING. TURNING OFF AND RESTARTING CAR DID NOT HELP.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING GEAR ASSEMBLY MALFUNCTIONED AND CAUSED THE VEHICLE TO MAKE LOUD NOISES WITHIN THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000. UPDATED 10/07/16*LJ *CN

LOSS OF POWER STEERING OCCURS AND "STEERING ASSIST FAULT-SERVICE REQUIRED" WARNING APPEARS ON INSTRUMENT PANEL. STEERING THE VEHICLE WITHOUT POWER ASSIST IS EXTREMELY DIFFICULT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING ASSIST FAULT SERVICE WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,100.

ON 10-10-2015, OUR 2013 FORD ESCAPE 4WD STARTED DISPLAYING AN ABS ERROR CODE, ALONG WITH A TRACTION CONTROL SYSTEM ERROR AND A "HILL START ASSIST NOT AVAILABLE" ERROR MESSAGE, SIMULTANEOUSLY. THE ABS BRAKES WOULD ENGAGE AT LOW TRAVEL SPEED. WE TOOK IT TO THE DEALER, WHO DETERMINED THAT A REAR WHEEL SENSOR HAD FAILED. THEY KEPT THE CAR FOR TWO WEEKS AND RETURNED IT ON 10-21-2015. IT HAD 24,273 MILES ON IT. NOW, 3 WEEKS LATER, ON 10-16-2015, THE VERY SAME PROBLEM HAS RECURRED, WITH THE DASH LIGHTS DISPLAYING FOR THE ABS SYSTEM FAILURE, THE TRACTION CONTROL SYSTEM FAILURE AND THE "HILL START ASSIST NOT AVAILABLE". THE ABS SYSTEM ENGAGES AT LOW SPEEDS CAUSING THE BRAKES TO GRAB, RENDERING THE CAR UNSAFE TO DRIVE. THIS CAR IS A 'LEMON' IN OUR OPINION, AS IT HAS HAD 5 MAJOR BREAKDOWNS, INCLUDING A MAJOR ENGINE PROBLEM AT 720 MILES, A FAILURE OF...

POWER STEERING QUIT INSTANTLY MAKING STEERING IMPOSSIBLE. RESTARTED ENGINE 15 MINUTES LATER AND WAS ABLE TO DRIVE. TOOK TO DEALER WHERE SAME ERROR CODE SHOWED AND POWER STEERING QUIT AGAIN. HAD REPAIRS DONE FOR $1600 AT 49,500 MILES. FORTUNATELY, VEHICLE SITTING STILL WHEN STEERING WENT OUT.

AFTER TRAVELING ON A 5 HOUR ROUND TRIP I STOPPED TO FUEL. AFTER FUELING I STARTED MY ENGINE AND BEGIN TO PULL AWAY. NO STEERING!! RECEIVED MESSAGE 'STEERING ASSIST FAULT'. I WAS JUST TRAVELING ON THE HIGHWAY AT 75 MPH. IF I HAD BEEN TRAVELING AT THAT RATE WITH MY 3 GRANDCHILDREN RIDING....WELL, GOD ONLY KNOWS WHAT THE OUTCOME WOULD HAVE BEEN. IT WAS TOTALLY IN GOD'S HANDS THAT I STOPPED BEFORE IT SHUT DOWN WITHOUT WARNING.

DRIVING ON FREEWAY AT 70MPH AND LOST ALL POWER STEERING AND CODE POPPED UP ON SCREEN THAT SAID "POWER ASSIST FAILURE" THIS WILL GET SOMEON KILLED OR HURT IF A RECALL IS NOT ISSUED.

STARTING IN APRIL OF 2014 WHEN THE CAR WAS ONLY 9 MONTHS OLD THE WARNING LIGHT CAME ON "GET TO SAFETY" OVERHEATING ENGINE. IT WENT TO PLEASANTVILLE FORD WHERE THEY REPLACED THE ENGINE. 1 MONTH LATER ALL THE TRANSMISSION FLUID FELL OUT OF THE CARE. BACK TO PLEASANTVILLE FORD WHERE THEY REPLACED A PART. OVER THE NEXT 8 MONTHS THE WARNING OVER HEATING "GET TO SAFETY" WOULD HAPPEN ANOTHER 7 TIMES. FORD WOULD TOW THE CAR TO PLEASANTVILLE FORD THEY WOULD FIX (A SENSOR, FILL FLUID, AND GIVE ME THE RUN AROUND) THE FINAL TIME I FILLED A COMPLAINT WITH BBB. THEY GOT A FORD MECHANIC FROM DEER BORN, MI TO LOOK AT THE CAR. HE REPLACED THE RADIATOR AND RIGHT AXIAL. ONLY FOR TWO WEEKS LATER THE SAME "GET TO SAFETY" AND THE CAR DIES AGAIN.

I GOT INTO MY VEHICLE ON APRIL 30, 2015, STARTED THE VEHICLE AND A WARNING MESSAGE CAME ON THE CONTROL PANEL-I DON'T RECALL THE EXACT VERBIAGE BUT IT WAS SOMETHING LIKE "IMMEDIATE MAINTENANCE REQUIRED-POWER ASSIST STEERING FAULT FAILURE". I TRIED TO TURN MY STEERING WHEEL, BUT IT WOULD NOT MOVE. I SHUT OFF THE VEHICLE, WENT BACK INTO THE BUILDING I HAD JUST LEFT. WHEN I CAME BACK OUT ABOUT 5 MINUTES LATER AND STARTED THE CAR THERE WAS NO WARNING LIGHT AND I COULD STEER THE VEHICLE. I LOOKED ONLINE THAT NIGHT AND SAW THERE ARE THOUSANDS OF FORD CUSTOMERS WITH 2008-2013 VEHICLES THAT HAVE/ARE EXPERIENCING THE SAME EXACT ISSUE. FORD STATED THEY ARE AWARE OF THE ISSUE BUT HAVE NOT YET ISSUED A RECALL. I TOOK THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I WAS TOLD THE STEERING BOX HAD FAILED. THE COST IS $1800. I CALLED...

STEERING WHEEL WAS HARD TO STEER FOR A COUPLE OF DAYS. I THOUGHT IT WAS JUST FROM THE COLD WEATHER. I COULD HEAR A GRINDING SOUND WHEN I BACKED THE CAR OUT OF MY GARAGE. TOOK MY CAR TO THE DEALER AND THEY HAVE TO REPLACE 3 DIFFERENT PARTS IN THE STEERING. IT IS GOING TO COST ME $2000.00 I DON'T THINK A CAR THAT IS ONLY 3 YEARS OLD SHOULD HAVE THIS PROBLEM AND I AM NOT VERY HAPPY. *TR

AFTER RUNNING 15 MILES, VEHICLE WAS SHUT OFF 10 MINS, ON RESTART A CHIME SOUNDED AND THE INFORMATION CENTER INDICATED SERVICE STEERING ASSIST, ATTEMPTED TO TURN WHEEL AND HAD NO POWER STEERING. TURNED OFF AND RESTARTED CAR, INFORMATION CENTER WAS CLEAR, POWER STEERING WORKED FINE. LOSS OF POWER STEERING IS OF COURSE AN UNSAFE VEHICLE CONDITION. CONTACTED FORD DEALER THAT SOLD ME THE CAR USED, TO SEE IF THERE WAS A SOFTWARE UPDATE OF OTHER RELATED ISSUE, HE CHECKED AND SAID THERE WAS NONE AT THIS TIME FOR POWER STEERING. IT WOULD SEEM I HAVE NO RECOURSE, AND WOULD ONLY SPEND MONEY AT THE DEALER FOR NO TROUBLE FOUND. I PLAN TO CHECK FOR STORED CODES, AND CONTACT FORD CONSUMER COMPLAINTS. *TR

STEERING CONTROL ROD IS EXPOSED UNDER DASH AND CONTAINS SHARP EDGES. DRIVER SIDE DOOR HAS A SHARP PIECE OF METAL WHICH CAN CUT. *TR

THERE WAS A SUDDEN LOSS OF STEERING CONTROL AND A VERY LARGE INCREASE IN STEERING EFFORT AS IF THE CAR HAD BEEN TURNED OFF AND THERE WAS NO POWER STEERING BOOST. IT BECAME EXCEEDINGLY DIFFICULT TO TURN THE WHEEL AND CONTROL THE VEHICLE. I MANAGED TO SLOW DOWN AND MAKE MY WAY TO THE SHOULDER WHERE I TURNED OFF THE CAR AND RESTARTED IT, WHICH CLEARED THE PROBLEM. THIS HAS NOW HAPPENED THREE DIFFERENT TIMES IN A SIMILAR MANNER. FORD SERVICE HAS INDICATED THAT CAN FIND NOTHING WRONG... THIS IS EXTREMELY SERIOUS AND UNDER SOME CIRCUMSTANCES, THE LOSS OF CONTROL COULD CAUSE AN ACCIDENT. *TR

WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ENGINE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE TIRE WIRING FOR THE MAP RETURN SIGNAL AND THE TCBP RETURN. THE CONTACT STATED THAT FIVE MONTHS AFTER THE REPAIRS THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED AND WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,383. UPDATED 09/30/14*LJ UPDATED 02/27/2015 *JS

IT STARTED AS A RECALL. THERE WAS DANGER OF FIRE IN THE MOTOR. TOOK IN ON APRIL 21, 2014 AND TOLD IT WOULD BE BACK IN 2 DAYS. DOWN HILL FROM THERE. BAD WATER PUMP. WAITING FOR PARTS. THE MOTOR HAS BEEN TAKEN APART AND PUT BACK. DEALER TEST DROVE AND "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED TWICE. FORD HAS SAID THEY WOULD SEND A "NEW" MOTOR. THIS IS JULY 7TH AND I STILL DON'T HAVE MY CAR BACK. DEALER SAID THEY DON'T KNOW WHEN I WOULD GET IT. ALSO -- THE ESCAPE HAS A STEERING PROBLEM. IT HANGS WHEN YOU ARE TURNING OR CHANGING LANES DRIVING 70 MPH AND THEY CAN'T IDENTIFY THE PROBLEM. THEY SAY THAT FORD HASN'T HAD ANY COMPLAINTS. UPDATED 02/05/2015 *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN DEALER WHO REPAIRED THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

I HAVE HAD 2 INCIDENTS WHERE MY POWER STEERING HAS GONE OUT. THE FIRST WAS AT ABOUT 25 MPH AND THE OTHER ABOUT 15-20 MPH. BOTH TIMES I GOT A MESSAGE ACROSS MY INFORMATION SCREEN THAT SAID "STEERING ASSIST FAULT". IT WAS REALLY HARD TO STEER THE VEHICLE I WAS ABLE TO STOP AND TURN OFF THE VEHICLE SINCE I WASN'T ON A BUSY STREET EITHER TIME. WHEN I RESTARTED THE VEHICLE THE MESSAGE WENT AWAY AND POWER STEERING WAS RESTORED AS IF THE COMPUTER JUST NEEDED TO RESTART. *TR

WHILE TRAVELING AT APPROXIMATELY 50 MPH ON MAY 21, 2014 I SUDDENLY HEARD A CHIME AND A MESSAGE APPEARED ON THE DRIVER INFORMATION CENTER ALERTING OF A "STEERING ASSIST FAULT". OUR FORD IS EQUIPPED WITH THE AUTOMATIC PARKING STEERING ASSIST SYSTEM. I THEN FELT THE STEERING LOCK UP AND DRAMATICALLY REDUCE THE ABILITY FOR ME TO STEER THE VEHICLE FROM ONE LANE TO THE OTHER ON THE STRAIGHT AWAY THAT I WAS PRESENTLY ON. THE SENSATION WAS THAT OF TRYING TO DRIVE A VEHICLE THAT COMPLETELY LOST POWER STEERING AND FEEDBACK. AFTER APPROXIMATELY A QUARTER MILE OF EVALUATING THE VEHICLE, I PULLED OVER AND RESTARTED THE CAR, THUS REGAINING NORMAL CONTROL WITHOUT FURTHER INCIDENT, AND PROCEEDED TO DELIVER THE VEHICLE FOR EVALUATION. THE CAR IS CURRENTLY AT LINDSAY FORD IN SILVER SPRING, MD NOW AND WILL BE EVALUATED 5/22/14. THIS IS AT LEAST THE THIRD TIME I HAVE SEEN THIS...

DRIVER WAS PROCEEDING DOWN A RESIDENTIAL STREET WHEN THE VEHICLE SUDDENLY VEERED TO THE RIGHT AND HIT SEVERAL PARKED VEHICLES. THE DRIVER COMPLAINED THAT THERE WAS ABSOLUTELY NO RESPONSE FROM THE STEERING WHEEL THE SECONDS PRIOR TO IMPACT. ONCE THE VEHICLE WAS PICKED UP BY THE TOW TRUCK AND THE UNDERSIDE OF THE VEHICLE WAS VISIBLE, THE POINT OF FAILURE WAS QUITE APPARENT. THE BALL JOINT REMAINED COMPLETELY INTACT WHILE THE STEERING KNUCKLE VISIBLY BROKE AT THE POINT WHERE IT MEETS THE BALL JOINT. EVERY OTHER ITEM UNDER THE VEHICLE WAS VISIBLY RIPPED OR BENT EXCEPT THE STEERING KNUCKLE. IT APPEARS AS IF THE STEERING KNUCKLE MATERIAL IS NOT THICK ENOUGH FOR A STRUCTURAL COMPONENT. AT THE POINT OF FAILURE, THE METAL IS APPROXIMATELY 5/16" THICK. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATE THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED, CAUSING THE CONTACT TO CRASH INTO AN UNDISCLOSED OBJECT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING INSPECTION OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 750.