2013 FORD ESCAPE Steering Problems

POWER ASSIST MESSAGE AT APPROXIMATELY 200,000. ONLY PROBLEM. FORD SAYS COSTS ARE APPROXIMATELY $1,800. I HAVE SEEN MANY COMPLAINTS ON THIS. WHY NO RECALL?

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

WHILE DRIVING THE VEHICLE,MY POWER STEERING STOPPED WORKING COMPLETELY AND AN ICON ON THE DASH STATING "STEERING ASSIST ERROR". LUCKILY I WAS DRIVING SLOWLY AND WAS JUST ABOUT TO PULL INTO MY DRIVEWAY HOWEVER, THIS COULD HAVE BEEN A MAJOR ISSUE HAD I BEEN DRIVING ON A HIGHWAY. I BEGAN LOOKING ONLINE AND FOUND THAT MANY OTHER DRIVERS HAVE HAD THIS ISSUE AND NOBODY HAS DONE ANYTHING ABOUT IT. I CANT BELIEVE THAT THERE ARE INNOCENT CIVILIAN'S DRIVING AROUND WHOS POWER STEERING CAN TURN OFF AT ANY GIVEN MOMENT. MY VEHICLE ONLY HAS 62K MILES AND I FOUND THAT THE FIX WILL BE $2K. I ALSO FOUND ONLINE THAT THERE HAVE BEEN RECALLS FOR THIS BUT FOR ONLY A VERY FINITE AMOUNT OF VEHICLE. THIS IS BEYOND DANGEROUS AND COMPLETELY NEGLIGENT BY FORD AND ALL OTHER PARTIES INVOLVED.

TURNED ON VEHICLE (STATIONARY); AND RECEIVED MESSAGE "STEERING ASSIST FAILED - SERVICE REQUIRED" AND TURNING THE STEERING WHEEL BECAME VERY DIFFICULT. TURNED THE VEHICLE OFF, WAITED A FEW MINUTES - TURNED THE VEHICLE BACK ON AND THE STEERING WAS FINE. CONTACTED FORD - FORD ADVISED ME THEY HAD NOT HAD ANY ISSUES LIKE THIS FOR THIS PARTICULAR VEHICLE, AFTER RESEARCHING ONLINE I HAVE FOUND OTHER FORD MODELS, THAT HAVE A RECALL FOR THIS EXACT SAME PROBLEM! DTC AFTER SCANNING : U3000: 49-48

HAD TO REBUILD TRANSMISSION AND LOST POWER STEERING . THE CRUISE CONTROL DOES NOT WORK ALSO

I WAS STOPPING TO GET GAS WHEN THE POWER STEERING WENT OUT. I COULD HAVE GOT IN A WRECK IF NOT FOR STOPPING..I HAVE NOT HAD THIS VEHICLE BUT FOR 5 YEARS AND ALREADY HAVE HAD LIKE 3 RECALLS.. THERE IS A RECALL ON THIS POWER STEERING ASSIST DEFAULT IN OTHER YEARS ON FORD'S BUT NOT 2013. I HAVE SEEN MANY COMPLAINTS ON THIS SAME ISSUE WHY THERE IS NO RECALL FOR 2013 MAKES ME SO MAD SOMEONE HAS TO DIE FROM THIS TO GET ANYTHING TO CHANGE...I WILL NEVER BUY ANOTHER FORD EVER. TO ONLY HAVE THIS VEHICLE A SHORT AMOUNT OF YEARS AND HAD TO HAVE THE PROBLEMS I HAVE HAD JUST MAKES ME ANGRY TO KNOW I SPENT MY MONEY ON A VEHICLE THAT THEY DID NOT MANUFACTURE RIGHT.

POWER STEERING FAILURE

STARTED UP CAR ,GETTING READY TO LEAVE WORK, STEERING WHEEL WOULD NOT TURN AT ALL, NOTICED WARNING MESSAGE OF STEERING G FAULT SERVICE REQUIRED. CUT OFF ENGINE WAITED FOR A FEW MINUTES AND RESTARTED CAT, EVERYTHING WORKED FINE. DRIVE 15 MILES HOME. HAD NO ISSUES FOR ONE WEEK, THEN STARTED CAR AND HAD SAME ISSUE. CUT CAR OFF AND RESTARTED EVERYTHING FINE, REALLY MAKES YOU NERVOUS DRIVING UNDER THESE SITUATIONS WHEN YOU ARE A SENIOR CITIZEN TRANSPORTING YOUR HUSBAND TO DR APPTS. AND SUCH. HE CANNOT DRIVE OR ASSIST ME IN ANY WAY IF CAR BREAKS DOWN AS HE IS IN A WHEELCHAIR. GOING TO HAVE CHECKED BUT NO WAY I CAN AFFORD THE COST OF REPAIR. APP. MILEAGE IS 60000.

THE POWER STEERING QUIT WORKING IN OUR ESCAPE WHILE IN MOTION. THE FORD DEALERSHIP WANTS TO CHARGE US $1600 TO FIX IT.

STEERING LOCKED UP AND WARNING LIGHT CAME ON "SERVICE ENGINE SOON". THIS WAS IN PARKING LOT AND TRYING TO GET CAR IN MOTION. TURNING THE ENGINE OFF AND THEN ON SEEMED TO SOLVE THE ISSUE. THIS HAPPENED TWICE. SERVICE REQUIRED REPLACEMENT OF EPS GEARBOX.

I WAS TRAVELING APPROXIMATELY 25 MPH ON A CITY STREET WHEN THE STEERING WHEEL BECAME STIFF AND UNABLE TO MOVE. AN MESSAGE POPPED UP ON THE DASH 'STEERING ASSIST FAILURE'. I PULLED OFF THE ROAD AND PLACED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND WAITED ABOUT 1 MINUTE. I RESTARTED THE VEHICLE AND EVERYTHING OPERATED NORMALLY FOR ABOUT 15 MINUTES OF DRIVING AT HIGHWAY SPEEDS. THE NEXT MORNING WHILE PULLING OUT OF THE DRIVEWAY THE STEERING WHEEL AGAIN BECAME STIFF AND UNABLE TO MOVE. I PUT THE VEHICLE IN PARK AND TURNED IT OFF. I RESTARTED THE VEHICLE AFTER WAITING ABOUT 30 SECONDS AND EVERYTHING OPERATED NORMALLY.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT THE POWER STEERING ASSIST LIGHT ILLUMINATED CAUSING THE CONTACT TO TURN THE STEERING WHEEL WITH FORCE. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 EAST ADAMO DRIVE TAMPA, FLORIDA 33619 (PHONE) 813-246-3333) FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE DEALER HAD NOT PROVIDED THE DIAGNOSTIC INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE FAILURE MILEAGE WAS 124,000.

MESSAGE DISPLAYS "ELECTRONIC STEERING FAULT, MAINTENANCE REQUIRED." NOT ABLE TO STEER VEHICLE. MESSAGE DISPLAYS OCCASIONALLY WHEN STARTING VEHICLE.

TAKATARECALL. LOSS OF STEERING WHILE DRIVING AND HIGHWAY TRAFFIC

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY SEIZED AND THE VEHICLE KEPT DRIVING STRAIGHT. THE VEHICLE CAME TO A COMPLETE STOP AND THE CONTACT TURNED OFF THE VEHICLE. AFTER A FEW MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,109.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED. IN ADDITION, THE "POWER STEERING ASSIST FAULT" WARNING MESSAGE WAS DISPLAYED. EL CAJON FORD (1595 EAST MAIN STREET, EL CAJON, CALIFORNIA 92021) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS OR WARRANTY COVERAGE ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

COOLANT ISSUES; CONSTANTLY HAVE TO ADD COOLANT; AT ONE POINT CAR OVERHEATED AND WENT INTO SHUT DOWN MODE; DEALER REPLACED ENGINE PROBLEM STILL EXISTS; POER STEERING HAS GONE OUT SEVERAL TIMES; REPLACED RACKET AND PIONION; PROBLEM STILL EXISTS;

WHILE I WAS DRIVING APPROXIMATELY 45 MPH ON HWY 62 NEAR VILAS RD. IN JACKSON COUNTY, OREGON, THE LOW BATTERY WARNING ILLUMINATED AND THE STEERING LOCKED UP. LUCKILY IT WAS ON A STRAIGHT ROAD AND NOT NEAR MY HOME IN THE MOUNTAINS WHICH IS ABOUT 25 MILES OF CURVY ROADS. I HAD JUST PURCHASED AND DROVE THE CAR HOME FROM THE DEALERSHIP THE NIGHT BEFORE. I WENT TO THE FORD DEALERSHIP, NOT WHERE I PURCHASED THE VEHICLE, AND WAS INFORMED THIS CAR IS NOT SUBJECT TO RECALL EVEN THOUGH THE SAME MODELS AND YEAR RANGE HAVE THIS EXACT SAFETY HAZARD & FAULT. MY VEHICLE IS NOW AT THE MECHANIC, THAT THE DEALERSHIP CHOSE, AND THEY SAY IT IS A $2,000.00 REPAIR WITH AN UNDERTERMINED TIME FRAME TO REPAIR IT. I COULD HAVE BEEN KILLED, KILLED MY WIFE, OR ANOTHER PERSON WITH THE STEERING LOCKING UP LIKE THAT.

ON MY 2013 FORD ESCAPE, I EXPERIENCED THE WHEEL LOCKING UP AND NOT BEING ABLE TO TURN AS I GOT A MESSAGE STATING 'POWER STEERING FAULT, SERVICE REQUIRED'. I TOOK MY VEHICLE TO A DEALERSHIP NEARBY MY WORK AND IT WAS CONNECTED TO A COMPUTER AND PULLED CODE U3000 AND FOUND TO BE A FAULTY STEERING GEAR WITH ESTIMATED REPAIR COST OF $1,940. WHEN PLANNING TO REPAIR, I WAS TOLD THE PART WAS ON BACKORDER AND DID NOT HAVE A DATE WHEN IT WAS SUPPOSED TO BE STOCKED. THE CODE WAS CLEARED AND I WAS SENT ON MY WAY. AGAIN MY WHEEL HAS CONTINUED TO LOCK UP AND I HAVE NOW BEEN WITHOUT A VEHICLE FOR 3 DAYS. I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A VERY COMMON ISSUE ACROSS THE UNITED STATES

POWER STEERING ASSIST FAULT ERROR WOULD COME ON WHEN TURNING ONTO A STREET WHICH WOULD ELIMINATE ALL POWER STEERING TO THE VEHICLE. THIS WOULD HAPPEN AT ANYTIME WHEN DRIVING. I HAD THE VEHICLE (2013 FORD ESCAPE) SERVICED ON 7-18-18 AT THE DEALERSHIP. THE SERVICE CENTER INFORMED ME THAT THE ERROR WAS CAUSED BY A FAULTY ELECTRONIC ASSIST RACK AND PINION AND NEEDED TO BE REPLACED. MY VEHICLE HAS ONLY 41000 MILES. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE NOTED FOR A RECALL.

HAVE HAD SEVERAL INCIDENTS OF THE POWER STEERING ASSIST WARNING COMING ON, AND STEERING IS EXTREMELY HARD TO MANEUVER. BEEN TOLD THIS IS EXTREMELY DANGEROUS IF IT OCCURS AT HIGHWAY SPEEDS. ALSO TOLD IT IS VERY EXPENSIVE TO FIX.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER ASSIST FAILURE INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND THE ELECTRICAL POWER STEERING WAS RESTORED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS 129,000.

STEERING ASSIST FAULT LIGHT CAME ON AS I WAS TURNING ON A CITY STREET. STEERING BECAME ALMOST IMPOSSIBLE. THIS HAS HAPPENED NUMEROUS TIMES.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT LOSS OF POWER STEERING ABILITY THAT CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE DEALER (TED BRITT FORD, 11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484 OR 1-(866) 224-7068) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) FOR THE 2008-2011 MODELS AND WOULD NEED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE MANUFACTURER ISSUED ONE TSB FOR THE STEERING CONCERNING THIS YEAR, MAKE, AND MODEL VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR

VEHICLE LOSES POWER STEERING WITHOUT NOTICE; VEHICLE WAS STATIONARY, I STARTED IT AND RECEIVED AN ERROR MESSAGE THAT POWER STEERING FAILED. THIS HAPPENED TWICE. I READ SEVERAL RELATED REPORTS ON THIS WEBSITE AND ONLINE AND ALSO SAW THERE WAS A RECALL FOR THIS ISSUE IN PREVIOUS YEAR MODELS. DEALERSHIP DID NOT WARN ME.

WHEN I TURNED ON THE CAR TO GET BACK HOME FROM THE GROCERY STORE THE SCREEN SHOWED "STEERING WHEEL AT FAULT." THE STEERING WHEEL WAS VERY HARD TO TURN AND I HAD TO GET HOME SO I MANAGED TO GET THE CAR TO THE HOUSE. THE NEXT MORNING, THE SAME THING HAPPENED AGAIN AND BECAUSE OF THIS PROBLEM I COULD NOT TAKE MY CAR TO A TRIP WHERE I HAD ALREADY PLANNED, NOW I CAN'T DRIVE IT TO WORK EITHER, IT HAS BEEN TWO DAYS AND THE SAME PROBLEM REMAINS.

WHILE DRIVING MY 2013 FORD ESCAPE (1.6L ENGINE) ON AN INTERSTATE, I WAS TRAVELING AT 80MPH ON CRUISE CONTROL. SUDDENLY THE CRUISE CONTROL WAS DEACTIVATED AND I FELT A JOLT. I THEN OBSERVED A MESSAGE ON THE DASH WHICH READ ENGINE OVERHEATING, STOP SAFELY. I THEN OBSERVED THE ENGINE LIGHT TO ILLUMINATE, THE COOLANT NEEDLE GO TO THE RED HOT LEVEL, AND I BEGAN TO LOOSE ACCELERATION. THE VEHICLE WAS NOT OVERHEATING AND WAS LATER CONFIRMED AT A NEARBY CAR REPAIR. ONCE STOPPED AND ATTEMPT TO RESTART, LOSS OF STEERING HAD BEGUN. MILEAGE DURING INCIDENT WAS 80,200. AFTER TAKING IT TO FORD REGARDING NEWER RECALL MSGS, THEY ADVISED THE STEERING RACK WAS NOT COMMUNICATING WITH THEIR DIAGNOSTIC AND MUST BE THE REASON FOR THE REPAIR. REPAIR HAS NOT BEEN COMPLETED AFTER READING INCIDENTS AND COMPLAINTS REGARDING SIMILAR ISSUES/CONCERNS. I BELIEVE THIS TO BE ANOTHER RECALL ISSUE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR 00614, (787) 333-8410) FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 92,971. *TT CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES OF ELECTRICAL STEERING. FINALLY, THE OWNER HAD TO REPLACE THE STEERING RACK AND PKNON BECAUSE IT STOPPED WORKING COMPLETELY. UPDATED 9/4/18*JB

I WAS DRIVING TO WORK LAST FRIDAY AND I SUDDENLY HEARD THE ALERT SIGNAL AND DASHBOARD LIGHT AND THEN I COULDN'T TURN THE STEERING WHEEL. THE ERROR MESSAGE ON THE DASH SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I WAS ABLE TO TURN THE WHEEL ENOUGH TO GET IT OFF THE ROAD. LUCKILY I WAS ONLY GOING ABOUT 35 MPH ON THE HIGHWAY. THE POWER STEERING HAD FAILED AS I WAS DRIVING DOWN THE HIGHWAY. THERE WERE MANY OTHER CARS AROUND ME, BUT LUCKILY THEY AVOIDED ME. I HAVE ONE REPAIR QUOTE FOR $2000 TO REPAIR THE ENTIRE POWER STEERING RACK AND PINION SYSTEM, OF WHICH WE CANNOT PAY. WE TOOK IT TO 2 OTHER MECHANICS WHO REPORTED THAT THEY WERE UNABLE TO FIX IT BECAUSE IT WAS AN ELECTRIC SYSTEM AND HAD TO BE REPROGRAMMED BY THE DEALERSHIP SERVICE DEPT. FROM MY RESEARCH, THIS IS THE SAME ISSUE FORD HAD...

WHILE ARRIVING HOME (ALMOST ENTERING MY GARAGE), SUDDENLY I HAVE THIS MESSAGE ON SCREEN 'STEERING ASSIST FAULT SERVICE REQUIRED' AND IT IS ALMOST IMPOSSIBLE TO STEER THE VEHICLE. SEARCHING ON THE INTERNET I'VE FOUND A LOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM AND HOW IS POSSIBLE THAT THERE IS NO RECALL FOR THAT.

WHEN DRIVING THE STEERING WHEEL LOCKED UP MAKING IT HARD TO CONTROL I THOUGHT IT NEEDED POWER STEERING FLUID THEN I FOUND OUT THATIT IS ELECTRICAL BUT THE DEALERIS ACTING AS IF IT IS NOT IMPORTANT I COULD HAVE BEEN KILLED I WAS IN TRAFFIC AND IT LOCKED TO THE RIGHT I HAD TO SLAM ON BREAKS BEFORE I HIT SOMEONEELSETHIS SOLD BE ON RECALL THEDEALER IS NOT COOPERATING AT ALL CAN YOU PLEASE HELP

I STARTED UP THE CAR AND STARTED BACKING OUT OF A PARKING SPACE. COULD NOT TURN THE STEERING WHEEL AND AN ERROR MESSAGE POPPED UP ON THE DASHBOARD "STEERING ASSIST FAULT SERVICE REQUIRED. ON A 2013 FORD ESCAPE WITH 90K ON IT. I WAS ABLE TO TO GET IT TOWED TO A GARAGE AND THEY ARE REPLACING MY STEERING COLUMN FOR $1800. MY 1967 MUSTANG WITH NO POWER STEERING WAS EASIER TO TURN THAN THIS CAR. LUCKILY WE WERE IN A SAFE SPOT.

THE STEERING ASSIST WENT OUT WHEN I WAS TURNING INTO A PARKING SPACE. I COULD NOT PHYSICALLY TURN THE WHEEL TO MOVE THE VEHICLE. HAD TO HAVE IT TOWED TO DEALERSHIP. IF THIS WENT OUT WHILE I WAS DRIVING AT HIGHER SPEED IT WOULD HAVE RESULTED IN A HORRIBLE ACCIDENT.

I DROVE THE VEHICLE TO A MOVIE THEATER. PARKED THE CAR AND WHEN I RETURNED TO THE CAR. A WARNING LIGHT STATED THAT THERE WAS A STEERING PROBLEM. I PUT THE CAR IN MOTION AND IT WAS NEARLY IMPOSSIBLE TO STEER. I WAS ABLE TO GET THE VEHICLE TO MY HOME, APPROX. 3 MILES, CALLED AAA AND HAD IT TOWED TO THE FORD GARAGE. MY EXTENDED WARRANTY COVERED MOST OF THE REPAIR COSTS. MY MAIN CONCERN IS THAT IF MY WIFE OR I HAD BEEN TRAVELING THE ROADS AT A NORMAL SPEED, NEITHER OF US, WHO ARE IN OUR 80'S COULD HAVE BROUGHT THE CAR TO A SAFE STOP. THERE WAS NO PRE-WARNING OF A PROBLEM WITH THE STEERING AND THE FORD MANUAL DOSEN'T MENTION ANY POTENTIAL PROBLEMS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE PARKED, THE STEERING FAILED AND COULD NOT BE TURNED. ALSO, THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CHRISTIAN BROTHERS FORD, 1375 HIGHWAY 2 TRUCK BYP, CROOKSTON, MN 56716) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,222.

MY STEERING FROZE UP ON MY VEHICLE IT WILL NOT TURN RIGHT OR LEFT. AND MY SHOTS OR MY STRUTS HAVE WORN OUT TOO SOON I THINK ALSO ON THIS VEHICLE BUT I NEED THIS SUSPENSION CHECKED OUT IN THE STEERING CHECKED OUT ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. UNKNOWN WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (FAIRLANE FORD, 14585 MICHIGAN AVE, DEARBORN, MI 48126 (855) 285-3673), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,860.

WHILE DRIVING THE VEHICLE AT LOW SPEED (THANK GOD) I ATTEMPTED TO TURN AND THE STEERING HUNG UP. I COULD FEEL THE FLOOR BOARD UNDER MY FEET MOVE AS I TRIED TO TURN THE WHEEL. I FORCED IT TO TURN AND THEN STOPPING, I LOOKED UNDER THE CAR ONLY TO FIND A LARGE PIECE OR THE WHOLE PIECE OF THE HEAT SHIELD HAD COME LOOSE AND WAS LAYING ON TOP OF THE EXHAUST SYSTEM AND THE STEERING. I PULLED IT LOOSE, SOME WAS TORN UP, AND PUSHED THE REST OUT OF THE WAY OF THE STEERING. DROVE HOME. WAS INFORMED IT WAS NOT UNDER WARRANTY. CAR HAS 63,000 MILES ON IT. NEVER DRIVEN HARD.

I DROVE MY 2013 ESCAPE SE THE EVENING OF 11-27-2017 AND NEEDED TO AVOID A COLLISION BY BRAKING AND DOING A VERY QUICK, SHARP TURN TO THE RIGHT. NO PROBLEM WITH FUNCTION AFTER THAT, FINISHED MY ERRAND AND RETURNED HOME, PARKED CAR IN GARAGE AS USUAL. NEXT AFTERNOON WHEN I STARTED THE CAR THERE WAS NO POWER STEERING, POSSIBLY NO MANUAL STEERING AT ALL. WHEEL WOULD NOT MOVE IN ANY GEAR, IN ANY DIRECTION, ANY MORE THAN WHEN CAR IS TURNED OFF. ONLY ADVICE FROM LOCAL DEALER IS TO HAVE IT TOWED IN AND THEY WILL LOOK AT IT. THIS WILL NOT BE POSSIBLE WITH NO MONEY AVAILABLE FOR MONTHS. THIS IS A WIDELY COMMENTED PROBLEM ON THIS VEHICLE. A VERY SIMILAR, IF NOT EXACT, RECALL WAS DONE ON 2011 AND OLDER YEARS OF THIS SAME VEHICLE. SINCE THIS IS A HIGH SAFETY ISSUE, WHY HASN'T A RECALL BEEN DONE...

OUR 2013 FORD ESCAPE AT 82,500 MILES HAS TO HAVE THE POWER STEERING CONTROL MODULE REPLACED AT A COST OF $1,900. SEVERAL TIMES WHEN TURNING ON THE CAR AND BACKING UP, THE WARNING LIGHT "STEERING ASSIST FAULT-SERVICE REQUIRED" CAME ON. TURN CAR OFF AND BACK ON THEN LIGHT GOES OFF HOWEVER A MAJOR SAFETY ISSUE TO US AND OTHER DRIVERS IF LOSS OF POWER STEERING GOES OUT WHILE DRIVING. REQUESTING RECALL ON THE 2013 MODELS BE RECALLED SIMILAR TO EARLIER ESCAPE MODEL RECALLS WITH SAME SAFETY ISSUES (NHTSA CAMPAIGN #-14V284000 & FORD RECALL # 14S05)

CAR CONTINUED TO SHUT OFF WHILE DRIVING LOCKING UP STEERING, BRAKES, ETC. CAR WAS BROUGHT TO TUNKHANNOCK FORD ON 10/24 AND REMAINED THERE UNTIL 5 P.M. ON 10/27. TOLD WAS DOING IT FOR THEM. I'M INFORMED BY A TUNKHANNOCK FORD EMPLOYEE, THE CAR WAS ONLY TAKEN OUT OFF LOT & TEST 1 TIME. ON 10/28, MY WIFE, 4 & 8 YR. OLD ARE DRIVING & THE CAR STOPPED 7 TIMES TOTAL ON ROUTE 6 IN TUNKHANNOCK WHERE A TRUCK DRIVER GOT OUT AND ASSISTED MY WIFE AS SHE WAS STUCK IN THE MIDDLE OF THE HIGHWAY WITH FLASHERS ON. AFTER ARGUING WITH THE SERVICE WRITER, SALES MANAGER FOR COMPROMISING THE SAFETY OF MY WIFE AND DAUGHTERS - I WAS STILL DENIED A LOANER VEHICLE WHERE WE PAID ENTERPRISE FOR A RENTAL IN ORDER TO GET TO WORK. I REQUESTED A LOANER FROM THEIR OTHER TUNKHANNOCK DEALERSHIP AND WAS STILL DENIED...

ELECTRIC POWER STEERING FAILURE WHILE MAKING A RIGHT TURN AT A CITY INTERSECTION THAT NEARLY RESULTED IN A HEAD ON COLLISION. FAILURE ALERT APPEARED ON THE DASH SO I HAD IT TOWED HOME. WHEN STARTING IT UP TO PULL INTO THE GARAGE, THE POWER STEERING SUDDENLY RETURNED. FORD ISSUED A RECALL FOR THE EXACT SAME ISSUE FOR 2013 EXPLORERS (#14S05), BUT WILL NOT COVER THE ESCAPE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, THE STEERING COLUMN SEIZED. IN ADDITION, THE LIFTGATE OPENED INDEPENDENTLY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND DRIVEN TO THE CONTACT'S RESIDENCE. THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, HIALEAH, FL) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING AND RACK AND PINION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 13322662. NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA DUE TO THEM STATING THAT THE FEDERAL AGENCY WAS RESPONSIBLE FOR ADDING RECALLS. THE FAILURE MILEAGE WAS APPROXIMATLEY 63,606.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS INSPECTED FIRST BY (AUSTIN FORD LINCOLN, 2701 W OAKLAND AVE, AUSTIN, MN 55912, (507) 437-3291). MONTHS LATER AFTER REFUELING THE VEHICLE, THE POWER STEERING FAILED AGAIN. THE CONTACT WAS UNABLE TO STEER THE VEHICLE AND IT WAS TOWED TO SYKORA FAMILY FORD INC (519 S GEORGE KACIR DR, WEST, TX 76691, (254) 826-3673). THE MANUFACTURER HAD A TSB, BUT THERE WAS NO MANUFACTURER RECALL TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 51,159.

CAN'T STEER CAR AT ALL. WAS MOVING ON INTERSTATE STEERING BECAME HARD TO MOVE ,MECHANIC SAYS U3000. THIS PROBLEM IS ALL OVER GOOGLE. BUT FORD SAYS THERE NO RECALL. COULD HAVE KILL ME. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE POWER STEERING FAILED COMPLETELY, I COULD HARDLY TURN THE WHEEL. HAD TO PARK AND ABANDON THE CAR. THE VEHICLE WAS IN MOTION, TURNING, IN A PARKING LOT.

POWER STEERING. FAILURE ON START UP TWICE IN TWO MONTHS AND ONCE WHILE DRIVING. HAD TO PULL OVER AND RESTART CAR AND THEN IT WORKED AGAIN. THIS IS A DANGEROUS SITUATION. HAD SCHEDULED TO TAKE IN WHILE THEY ALSO RECALL MY DOOR LATCH. SOUNDS LIKE MANY FORD OWNERS HAVE THE SAME ISSUE. AFTER SPENDING $2500 ON A FIAT REPAIR FOR CAR LESS THAN 45K MILES AND NOW THIS CAR WITH LESS THAN 60K, I AM NEVER BUYING AMERICAN CARS AGAIN. GARBAGE.

MY CAR HAS RAN A 100% SINCE THE DAY I BOUGHT IT. I WENT TO GO MOVE MY CAR AFTER I CUT MY GRASS AND INSTANTLY MY POWER STEERING SENSOR WENT OFF AS SOON AS I STARTED MY CAR STATING THAT IT REQUIRED SERVICE DUE TO IT NOT WORKING. JUST LIKE THAT. NO EARLIER WARNINGS, NO MALFUNCTIONS PRIOR TO THIS INCIDENT, NOTHING. I AM A MOTHER OF 4 DAUGHTERS AND THANKFULLY I WAS JUST TRYING TO REPOSITION MY VEHICLE IN MY YARD VS. DRIVING DOWN THE ROAD OR ELSE IT COULD HAVE CAUSED SEVERE BODILY HARM TO US OR EVEN WORSE, IT COULD HAVE CAUSED A MAJOR ACCIDENT THAT COULD HAVE RESULTED IN DEATH. I CALLED THE FORD DEALERSHIP AND THEY STATED EVEN WITH SO MANY COMPLAINTS ON THIS PARTICULAR MODEL, MAKE, AND YEAR HAVING THIS EXACT PROBLEM, THIS IS NOT A RECALL YET. I RESEARCHED IT MYSELF AND FOUND...

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BANNER FORD, LOCATED AT 1943 N CAUSEWAY BLVD MANDEVILLE, LA 70471) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE PARTS NEEDED TO BE ORDERED AND WOULD NOT ARRIVE UNTIL AUGUST 29TH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 98,381. UPDATED 10/26/17*LJ *JS

STEERING WHEEL LOCKS AND CANNOT STEER THE VEHICLE. TOD DATE, THIS HAS HAPPENED WHILE STATIONARY. I PRAY IT DOES NOT HAPPEN WHILE MOVING. DIAGNOSED AS STEERING RACK ISSUE AT A COST OF $1,000 PLUS LABOR.