NHTSA Complaint #11051102 — 2013 FORD ESCAPE

I DROVE MY 2013 ESCAPE SE THE EVENING OF 11-27-2017 AND NEEDED TO AVOID A COLLISION BY BRAKING AND DOING A VERY QUICK, SHARP TURN TO THE RIGHT. NO PROBLEM WITH FUNCTION AFTER THAT, FINISHED MY ERRAND AND RETURNED HOME, PARKED CAR IN GARAGE AS USUAL. NEXT AFTERNOON WHEN I STARTED THE CAR THERE WAS NO POWER STEERING, POSSIBLY NO MANUAL STEERING AT ALL. WHEEL WOULD NOT MOVE IN ANY GEAR, IN ANY DIRECTION, ANY MORE THAN WHEN CAR IS TURNED OFF. ONLY ADVICE FROM LOCAL DEALER IS TO HAVE IT TOWED IN AND THEY WILL LOOK AT IT. THIS WILL NOT BE POSSIBLE WITH NO MONEY AVAILABLE FOR MONTHS. THIS IS A WIDELY COMMENTED PROBLEM ON THIS VEHICLE. A VERY SIMILAR, IF NOT EXACT, RECALL WAS DONE ON 2011 AND OLDER YEARS OF THIS SAME VEHICLE. SINCE THIS IS A HIGH SAFETY ISSUE, WHY HASN'T A RECALL BEEN DONE ON THE 2013? MY FAIL HAPPENED OVERNIGHT, IN THE GARAGE, CAR PARKED AND TURNED OFF, BUT MANY SAY IT HAS HAPPENED WHILE CAR IS IN MOTION. PLEASE TELL ME WHAT I CAN DO TO HELP THIS SAFETY ISSUE BECOME A RECALL? I AM WILLING TO HELP, BUT DON'T KNOW HOW. WHAT CAN I DO TO HELP? MY GRANDKIDS COULD HAVE BEEN IN THE CAR DURING A WHILE-IN-MOTION FAIL, SO GLAD IT WAS PARKED.