NHTSA Complaint #11121791 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11121791
Vehicle 2013 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

WHILE I WAS DRIVING APPROXIMATELY 45 MPH ON HWY 62 NEAR VILAS RD. IN JACKSON COUNTY, OREGON, THE LOW BATTERY WARNING ILLUMINATED AND THE STEERING LOCKED UP. LUCKILY IT WAS ON A STRAIGHT ROAD AND NOT NEAR MY HOME IN THE MOUNTAINS WHICH IS ABOUT 25 MILES OF CURVY ROADS. I HAD JUST PURCHASED AND DROVE THE CAR HOME FROM THE DEALERSHIP THE NIGHT BEFORE. I WENT TO THE FORD DEALERSHIP, NOT WHERE I PURCHASED THE VEHICLE, AND WAS INFORMED THIS CAR IS NOT SUBJECT TO RECALL EVEN THOUGH THE SAME MODELS AND YEAR RANGE HAVE THIS EXACT SAFETY HAZARD & FAULT. MY VEHICLE IS NOW AT THE MECHANIC, THAT THE DEALERSHIP CHOSE, AND THEY SAY IT IS A $2,000.00 REPAIR WITH AN UNDERTERMINED TIME FRAME TO REPAIR IT. I COULD HAVE BEEN KILLED, KILLED MY WIFE, OR ANOTHER PERSON WITH THE STEERING LOCKING UP LIKE THAT.

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