NHTSA Complaint #11161073 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11161073
Vehicle 2013 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE DRIVING THE VEHICLE,MY POWER STEERING STOPPED WORKING COMPLETELY AND AN ICON ON THE DASH STATING "STEERING ASSIST ERROR". LUCKILY I WAS DRIVING SLOWLY AND WAS JUST ABOUT TO PULL INTO MY DRIVEWAY HOWEVER, THIS COULD HAVE BEEN A MAJOR ISSUE HAD I BEEN DRIVING ON A HIGHWAY. I BEGAN LOOKING ONLINE AND FOUND THAT MANY OTHER DRIVERS HAVE HAD THIS ISSUE AND NOBODY HAS DONE ANYTHING ABOUT IT. I CANT BELIEVE THAT THERE ARE INNOCENT CIVILIAN'S DRIVING AROUND WHOS POWER STEERING CAN TURN OFF AT ANY GIVEN MOMENT. MY VEHICLE ONLY HAS 62K MILES AND I FOUND THAT THE FIX WILL BE $2K. I ALSO FOUND ONLINE THAT THERE HAVE BEEN RECALLS FOR THIS BUT FOR ONLY A VERY FINITE AMOUNT OF VEHICLE. THIS IS BEYOND DANGEROUS AND COMPLETELY NEGLIGENT BY FORD AND ALL OTHER PARTIES INVOLVED.

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