NHTSA Complaint #11149806 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11149806
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	November 6, 2018
Date Filed	November 6, 2018
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I WAS TRAVELING APPROXIMATELY 25 MPH ON A CITY STREET WHEN THE STEERING WHEEL BECAME STIFF AND UNABLE TO MOVE. AN MESSAGE POPPED UP ON THE DASH 'STEERING ASSIST FAILURE'. I PULLED OFF THE ROAD AND PLACED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND WAITED ABOUT 1 MINUTE. I RESTARTED THE VEHICLE AND EVERYTHING OPERATED NORMALLY FOR ABOUT 15 MINUTES OF DRIVING AT HIGHWAY SPEEDS. THE NEXT MORNING WHILE PULLING OUT OF THE DRIVEWAY THE STEERING WHEEL AGAIN BECAME STIFF AND UNABLE TO MOVE. I PUT THE VEHICLE IN PARK AND TURNED IT OFF. I RESTARTED THE VEHICLE AFTER WAITING ABOUT 30 SECONDS AND EVERYTHING OPERATED NORMALLY.

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