2013 FORD ESCAPE Suspension Problems

24 NHTSA complaints on file

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Suspension Issues in the 2013 FORD ESCAPE

24 suspension complaints have been filed with NHTSA for the 2013 FORD ESCAPE. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

24
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Suspension Complaints

#11713847 |
Purchased this ford escape for our granddaughter with in the last 2 years as a used vehicle and during a recent visit to a local ford dealer for another issue, they noticed the rear subframe crossmember had rust holes across it. Not sure if it is unsafe to drive due to the main structure looks solid. The front and back of the subframe has the rust holes. No other warning signs except a visual inspection. My question is: has there been an issue with this subframe or any other complaints. or is it normal for this part of the vehicle to wear or without warning. PS: I have a photo
#11668606 |
The contact owns a 2013 Ford Escape. The contact stated that while driving at 55 MPH, the rear driver’s side control arm detached from the vehicle. The contact lost control of the vehicle momentarily. However, the contact was able to control the vehicle and pulled over to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the subframe had corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 83,000.
#11667291 |
While driving on a city street at low speeds and good road conditions the rear torsion(stabilizer) bar cracked and broke off its mount and flipped the rear wheel sideways. This was extremely providential in that had this occurred at high speeds the results would have been disastrous for all around and in the vehicle. The incident occurred fortunately right at a location where there was a service to fix it. I want this incident to register with you because it may save someone's life. Please take this seriously. THIS WAS MY VEHICLE AND NOW IT IS MY DAUGHTER'S VEHICLE.
#11606587 |
A wheel bearing is unsafe to drive on. Yes my safety and those in the car with me has been at risk. The problem was confirmed by a Ford Dealership and has been inspected by a suspension tech. There was no light in the dashboard or anything to notify me of this issue.
#11589471 |
I would like to alert you to a "near miss" situation regarding my 2013 Ford Escape Titanium automobile which very nearly resulted in a car rollover while driving at 65 mph on the freeway. My wife was driving our 2013 Escape on the freeway. Suddenly, the left rear lower control arm cross support arm assembly Ford Part No. CV6Z*5500*L broke into two pieces. When this happened, the car immediately darted to the right because the left rear tire was no longer pointing straight ahead. Her reaction was to compensate by steering to the left. At that point in time, the car came up on two wheels and very nearly rolled over. After that, the car swerved back and forth until she could stop. It was extremely fortunate that she was in the center lane of a three lane wide freeway when this happened and there were no cars to her...
#11483565 |
The electric power assist stopped working and almost caused my wife to hit another car. You cannot steer this car if the power assist isn't working, lots of complaints about this issue but nobody is checking into it, if this isn't a safety problem than there isn't any reason for you to be in business for you are not recognizing a serious problem, I know a little door latch is important but no where close to this problem. can you imagine going down the road at 60 miles per hour and your steering goes out. also the cross over on the rear suspension must be made of low grade tin for it has completely rotted away, this crossover holds the rear suspension. I know nothing will happen with this but at least I got to vent, Thanks
#11477569 |
Due to leaking coolant and overheating. I had to get engine and transmission work done that totaled over $10,000 worth mechanical work. I also had to get suspension work which is also include it the total of being over $10,000.
#11468534 |
My radio went out about 3 years ago had to be replaced and now I can not listen to my radio without the car actually being on. My second issue is with my rear axle drive train, I currently have 127k miles on my vehicle took it in to a Ford dealership for diagnostic and repair I was informed that the rear axle needed replacing, they replaced it , however the problem persisted I was then told by the Ford mechanic that the axle assembly needed to be replaced. I spent 1k for the first repair now they want $2683 for the axle assembly, have there been other complaints regarding this parton 2013 Escape??
#11397398 |
OVER HEATING ,LEAKING ANTIFREEZE .
#11189749 |
VEHICLE REPEATEDLY MAKES NOISES WHEN MAKING LOW SPEED TURNS, DRIVING OVER BUMPS, OR PRESSING ON THE BRAKES. THE SOUND COMES FROM THE FRONT SUSPENSION.
#11175010 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE IDLING AT A DRIVE THRU WINDOW AT A RESTAURANT, THE VEHICLE JERKED FORWARD AND ALMOST CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT ATTEMPTED TO DRIVE OFF, BUT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH HILLS AUTOMOTIVE (1428 AUGUSTA ST, GREENVILLE, SC 29605, (864) 233-9002) WHERE IT WAS DIAGNOSED THAT NEW BUSHINGS NEEDED TO BE INSTALLED ALONG WITH A NEW TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 153,300.
#11164098 |
WHEN DRIVING THIS VEHICLE, IT SER ME LIKE IT IS NOT RUNNING RIGHT, AND THINK IT IS GOING TO DIE ON US IN TRAFFIC. THE FRONT SEAT BELT DOES NOT GO BACK IN THE AREA WHERE IT BELONGS AND SITS ON THE FRONT SEAT. THE PASSENGER DRIVER SIDE DOOR DOES NOT CLOSE RIGHT WHEN YOU OPEN IT. IT WILL STAY OPEN UNTIL YOU PUSH THE HANDLE DOWN AND THEN IT WILL CLOSE AND LOCK. WE ARE AFRAID TO TRAVEL LONG DISTANCE WITH THE VEHICLE BECAUSE OF THE WAY THE CAR ACTS AND RUN. WE JUST WANT IT FIX OR REPLACE VEHICLE.
#11140536 |
WHEN I FIRST PURCHASED THE ESCAPE THE TRUNK HANDLE FELL OFF INTO MY HAND, IT WAS REPLACED. THE PASSENGER DOOR OPENER HANDLE APPARENTLY IS WRAPPEND IN SILVER PLASTIC, THAT CUT A PASSENGER, I HAVE SPENT YEARS ASKING THEM TO REPLACE IT, THEY FINALLY DID LAST MONTH, OF COURSE NOW OUT OF WARRANTY SO I HAD TO PAY FOR IT. I HAVE HAD A RECURRING ISSUE WITH MY REAR PASSENGER DOOR INTERIOR PANEL SEPARATING FROM THE METAL EXTERIOR PANEL, RENDERING THE DOOR USELESS. MY 7 YEAR OLD DAUGHTER CANNOT GET INTO OR OUT OF THE VEHICLE ON HER SIDE. THE CLIPS HAVE BEEN REPLACED 3 TIMES AT THE DEALERSHIP AND THEY ARE SUGGESTING REPLACING THE INTERIOR BECAUSE IT IS "WARPED" HOW DOES A GARAGED VEHICLE'S INTERIOR BECOME "WARPED" TO AN EXTENT WHERE THE CLIPS CANNOT HOLD THE PART IN PLACE AND REPEATEDLY SNAP? THE CLIPS ARE PLASTIC AND SIMILAR TO THE...
#11055527 |
MY STEERING FROZE UP ON MY VEHICLE IT WILL NOT TURN RIGHT OR LEFT. AND MY SHOTS OR MY STRUTS HAVE WORN OUT TOO SOON I THINK ALSO ON THIS VEHICLE BUT I NEED THIS SUSPENSION CHECKED OUT IN THE STEERING CHECKED OUT ON THIS VEHICLE.
#11003051 |
SHOCK MOUNT BROKE AND SHAFT ON SHOCK PUNCHED THRU WHEEL WELL.
#10985934 |
VEHICLE POWERS DOWN, LEAKS COOLANT , HAS ROUGH RIDE, VIBRATES AND HAS COMPLETELY SHUT DOWN ATLEAST TWICE REQUIRING A TOW. ENGINE HAS HOT SMELL TO IT, AS IF IT IS COMING FROM HOT COOLANT . FORD SAYS "CAN'T FIND A LEAK." THEY REPLACED A PART ON IT, HOWEVER I CAN NOT RECALL WHAT IT WAS BECAUSE THEY WERE ONLY GUESSING THEMSELVES AS FAR AS LOW COOLANT. HOWEVER IT DID NOT FIX IT ANYWAY. I HAVE CALLED FORD MANY TIMES, BUT THEY SHOW NO RECALLS TO ANY OF THE PROBLEMS I HAVE MENTIONED. I AM A SINGLE MOM & NURSE, I NEED A RELIABLE VEHICLE. IT IS SO DEPRESSING TO MAKE PAYMENTS ON VEHICLE. BY THE WAY I HAVE NO WARRANTY. THE ISSUES OCCUR AT ANY TIME ON ANY ROADS.
#10926635 | Crash
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO A CURB AND SEVERAL STREET SIGNS. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT END SUSPENSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300.
#10790502 |
2013 SEL AND HAVE FRONT END NOISE. WHEN TURNING TO THE LEFT AND SOMETIMES TO THE RIGHT, THE FRONT END WILL MAKE A LOUD POPPING NOISE. IT FEELS LIKE THE FRONT WHEEL IS FALLING OFF. BEEN TO FORD OVER 6 TIMES AND PROBLEM IS BACK FOUR MONTH LATER.
#10760267 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE TIRE SUDDENLY FRACTURED FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DISCOVERED THAT THE SUSPENSION SHOCKS WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. THE VIN WAS NOT AVAILABLE. MA 10/8 *BF *CN *JB 3/28/18 *TR
#10748821 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SHAFT AND JOINT ASSEMBLY, BUSHING, SEALS, RIGHT FRONT AXLE, AND SHAFT JOINT FORWARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FIVE MONTHS LATER WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
#10639082 |
I HAD A TIRE REPAIR FOR A NAIL IN AUG AT THE DEALERSHIP. SEPT 20TH RAN OVER A ROCK~ 8-10 IN ON THE DIRT ROAD AND SUSTAINED A FLAT TIRE. I HAD THE CAR TOED. SPARE APPLIED, BOUGHT 2 NEW FRONT TIRES AND WAS TOLD THAT THE LEFT REAR SHOCK WAS TOTALLY TORN OFF NEAR THE TOP, THIS WORK WAS DONE AT BELLE TIRE WHO ADVISED ME TO TAKE TO THE DEALERSHIP AS IT APPEARED TO HAVE FROZEN UP TO HAVE CAUSED THAT MUCH DAMAGE AND SHOULD BE UNDER MY WARRANTY. ALSO, I HAD NOT BEEN IN ANY ACCIDENTS. FORD TOLD ME THAT THE TECHNICIAN DID NOT FEEL THAT IT WAS DEFECTIVE. READING THAT THERE HAVE BEEN PROBLEMS WITH REAR SUSPENSION MOUNTS I QUESTION WHETHER THE MOUNT PROBLEM COULD HAVE CONTRIBUTED TO THE SHOCK BRAKING. *TR
#10519346 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT A BANGING NOISE WAS HEARD FROM THE REAR WHEN DRIVING OVER BUMPS AND THE FRONT END WOULD EXHIBIT AN ABNORMAL CREEPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER TIGHTENED THE REAR END LINKS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 07/10/13*LJ THE CONSUMER STATED AS OF 6/25/2013 THE FRONTEND NOISE HAD WORSENED. THE CONSUMER DROVE TWO OTHER VEHICLES THAT HAD NO FRONT END NOISE. UPDATED 07/19/2013 *JS
#10513712 |
VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR A CLICKING/CLUNKING SOUND COMING FROM THE FRONT END. TSB 13-3-2 AND TSB 13-5-11 HAVE BEEN PERFORMED BUT THE PROBLEM STILL EXISTS. VEHICLE HAS BEEN AT THE DEALER THREE OTHER OCCASIONS FOR TSB'S. ENGINEER SUPPOSEDLY COMING TO DEALER 5/28/13 TO CHECK VEHICLE. *TR
#10499919 |
I WAS DRIVING FOR FIRST TIME AFTER BUYING VEHICLE ON THE HIGHWAY AT AROUND 55 MPH AND THE REAR OF VEHICLE BEGAN TO BOUNCE PU AND DOWN ABOUT TEN BOUNCES. IT HAPPENED AFTER GOING OVER AN UNEVEN SURFACE, BUT NOT A BUMP. IT WAS VERY ODD. I HAD SOME DISCOMFORT IN MY NECK AS A RESULT AND A GENERAL UNEASE OF WONDERING WHAT WAS WRONG WITH THE SUSPENSION AS WELL AS A FEAR OF LOSING CONTROL OF THE VEHICLE ON THE HIGHWAY. THIS HASN'T HAPPENED AGAIN ALTHOUGH THE EXCESS IN BOUNCINESS AND THE VERY UNCOMFORTABLE RIDE OF THE VEHICLE HAS CONTINUED AND GIVES ME NECK PAIN EVERY TIME I DRIVE IT AND I'VE ONLY OWNED IT FOR ONE WEEK. IN MY VIEW, EITHER MY PARTICULAR VEHICLE SUSPENSION IS FAULTY OR THERE IS A GENERAL ISSUE WITH DESIGN OF SUSPENSION. *TR

Other 2013 FORD ESCAPE Problem Areas

Engine 1,254 complaints Power Train 386 complaints Electrical System 330 complaints Steering 296 complaints Unknown Or Other 292 complaints Fuelpropulsion System 244 complaints Engine And Engine Cooling 160 complaints Vehicle Speed Control 89 complaints Structurebody 63 complaints Service Brakes 60 complaints Air Bags 54 complaints Latcheslockslinkages 45 complaints Seat Belts 43 complaints Electronic Stability Control Esc 40 complaints Fuel System Gasoline 34 complaints Visibilitywiper 32 complaints Wheels 28 complaints Latcheslockslinkagesdoorslatch 18 complaints Exterior Lighting 14 complaints Structure 13 complaints Power Trainautomatic Transmissionlever And Linkagefloor Shift 8 complaints Wheelslugsnutsboltsstuds 8 complaints Seats 7 complaints Structurebodydoor 6 complaints Engine And Engine Coolingcooling System 5 complaints Service Brakes Hydraulicpedals And Linkages 5 complaints Tires 5 complaints Electrical Systemwiring 4 complaints Engine And Engine Coolingcooling Systemhoseslinespipingfittings 3 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 3 complaints Lane Departure Blind Spot Detection 3 complaints Power Trainautomatic Transmission 3 complaints Structurebodyhatchbackliftgate 3 complaints Back Over Prevention Sensing System Camera 2 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Battery 2 complaints Engine And Engine Coolingexhaust System 2 complaints Equipment Adaptivemobility 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Lane Departure Warning 2 complaints Service Brakes Hydraulic 2 complaints Steeringrack And Pinion 2 complaints Tirestreadbelt 2 complaints Visibility 2 complaints Visibilitywindshield 2 complaints Back Over Prevention 1 complaint Back Over Prevention Camera System 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Warnings 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systempump 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingengineoillubrication Oil Cooler 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingbrake Lights 1 complaint Firerelated 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Diesel 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Fuel System Other 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainshift Linkagecablerod 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Steeringcolumn 1 complaint Steeringelectric Power Assist System 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Structurebodytailgate 1 complaint Structureframe And Members 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrear 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Traction Control System 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Visibilitywindshield Wiperwashermotor 1 complaint
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