NHTSA Complaint #10748821 — 2013 FORD ESCAPE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10748821
Vehicle	2013 FORD ESCAPE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 28, 2015
Date Filed	August 14, 2015
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SHAFT AND JOINT ASSEMBLY, BUSHING, SEALS, RIGHT FRONT AXLE, AND SHAFT JOINT FORWARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FIVE MONTHS LATER WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

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