NHTSA Complaint #11668606 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that while driving at 55 MPH, the rear driver’s side control arm detached from the vehicle. The contact lost control of the vehicle momentarily. However, the contact was able to control the vehicle and pulled over to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the subframe had corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 83,000.