2013 FORD ESCAPE Structurebody Problems

63 NHTSA complaints on file

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Structurebody Issues in the 2013 FORD ESCAPE

63 structurebody complaints have been filed with NHTSA for the 2013 FORD ESCAPE. Of these, 1 involved a crash, 4 involved a fire, and 3 resulted in injury.

63
Complaints
1
Crashes
4
Fires
3
Injuries
0
Deaths

All Structurebody Complaints

#11676641 |
Right passenger door came unlatched while driving. Had to manually keep the door shut while driving.
#11654378 |
The trunk of the vehicle was open. Without warning/reason, a support bar that helps hold up the open liftgate popped off and the liftgate swung closed rapidly with its full weight, not supported by anything. The support bar that had popped off obstructed the path of the falling liftgate, causing damage to the trunk panel. The speed at which the liftgate fell at full force could have caused severe injury or death. This has not been confirmed by a dealership or anyone else- this just happened today and I have not had it looked at by anyone yet.
#11605806 |
*car shakes as it brakes *coolant leaks (i see in the ford escape recalls there is one for coolant leaking) *upon opening doors it feel a slight stuck before opening. the doors don’t feel intact properly. *rubbers around windows appear loose. windows may not be secured.
#11602733 |
The rear door latch does not latch and keep the door closed. There are other recalls for this issue on 2013 Ford Escapes but according to my specific VIN there is no recall. Those other recalls are NHTSA Campaign ID 20V331000 and 16V643000.
#11502865 |
Drivers side rear door failed to close after opening/ would not latch. Took the car to a local dealership and after a week of being told it was being fixed was then told the parts were not available until 5 weeks later and that no loaner car was authorized by the dealer. So 7 weeks wait for parts is not reasonable by any std for a domestic car made within the past 10 years.bad faith, no repair no remedy offered.
#11470469 |
While driving on I-64 with direction to Lexington, KY, the hood of the car flew back and smashed the windshield. I was going at 70mph on I-64, driving in the middle lane and with my 3yo son seated in the back in his carseat. I managed to keep control of the car, slowed down and pulled to the right side of the road. The car was non drivable, so AAA had to tow us. My insurance company, Kentucky Farm Bureau, has checked the car and stated that is totaled. I have never heard of a car's hood smashing the windshield and the latch not working. There is no police report as they stated that with no collision, there can't be a report. There was no warning lamp about this problem. When going back, the hood ripped the latch from the body of the car. Thankfully both my son and myself...
#11463857 |
There is VERY advanced rust on the bottom of the drivers side passenger door, I did some searches online and it looks like this is common on escapes from this year. I think Ford must have had a manufacturing issue because I have never seen rust develop this quickly on vehicle that is not that old and wonder if it's developing other places I can't see. Very disappointed, there is clearly and issue with these fords.
#11403608 |
MY VEHICLE HAS A SAFETY RECALL SINCE JUNE 2020 BUT UNTIL NOW, THEY HAVEN'T TAKE ANY ACTION WITH IT.
#11349237 |
FORD LATCH RECAL SELF INSPECTION SITE , IS UNAVAILABLE TO CHECK IF LATCHES HAVE BEEN DONE .
#11339693 |
I HAD MY SAFETY RECALL RESOLVED, BUT IT IS STILL SHOWING ON THE REPORT AS STILL INCOMPLETE
#11339371 |
THE PAINT ON MY 2013, THAT HAS NEVER BEEN IN AN ACCIDENT IS WEARING OFF IN MULTIPLE PLACES. IT LOOKS AS THOUGHT A POOR JOB WAS DONE APPLYING THE PAINT AS MY CAR HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 45,000 MILES ON IT. I HAVE BEEN QUOTED $2500 TO HAVE IT REPAIRED WHICH I DO NOT HAVE. IT SEEMS THIS IS A MANUFACTURING ISSUE THAT FORD SHOULD HAVE TO PAY FOR. AS SOME OF THESE SPOTS ALSO HAVE STARTED TO RUST, I WILL NEED TO GET THIS TAKEN CARE OF SOONER THAN LATER SO THE PROBLEM DOESN'T BECOME EVEN BIGGER.
#11320521 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE UNDERLINING UNDER THE VEHICLE BECAME LOOSE AND WAS HANGING DOWN NEARLY MAKING CONTACT WITH THE GROUND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. UPON INSPECTION IT WAS DISCOVERED THAT MULTIPLE SCREWS THAT SECURED THE UNDERLINING WERE LOOSE. THE LOCAL DEALER SAHARA MOTORS (597 US 6 DELTA UT) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INACCURATE.
#11277737 |
I FILED A COMPLAINT SOMETIME LAST WEEK ABOUT MY CAR HAVING COOLANT LEAKS AND OVERHEATING DUE TO THIS LEAK. WELL I TOOK MY CAR TO THE SHOP AND WAS OUT 400 DOLLARS TO FIX THIS. THE SHOP ENDED UP HAVING TO ORDER TWO OF THE SAME PARTS BECAUSE THEY WERE ALL FAULTY. A WEEK LATER MY CAR IS FIXED. WORKED FOR 2 DAYS AND THE PART THAT CAME DIRECTLY FROM FORD WAS FAULTY AGAIN. CAR ALMOST BLEW UP ON THE HIGHWAYS BECAUSE COOLANT WAS LEAKING EVERYWHERE. THERE WAS LITERALLY NONE IN MY CAR. WHEN IS THIS GOING TO BECOME IMPORTANT ENOUGH TO FIX? WHEN THE ENGINE IS COMPLETELY RUINED? I WAS DRIVING DOWN THE HIGHWAY TODAY AND ALL THE LIGHTS ON MY DASH CAME ON SAYING ENGINE TEMP DANGEROUSLY HIGH. TURN ENGINE OFF IMMEDIATELY BUT BY THIS POINT I WAS ALREADY SMOKING OUT THE HOOD, IT SMELLED LIKE COOLANT INSIDE...
#11270407 |
I BOUGHT MY CAR THIS YEAR AND THE HANDLE NEVER WORKED. IT STAYS STUCK IN THE OPEN POSITION AND THE PASSENGER DOOR FLYS OPEN WHILE DRIVING EVERY TIME. I HAVE ALSO HAD COOLANT PROBLEMS SINCE THE DAY THAT I BOUGHT THE CAR. THESE ARE ALL SHOWN ON A RECALL LIST FOR MY MODEL CAR BUT WHEN I CHECK WITH MY VIN IT SAYS I HAVE 0 RECALLS. I HAVE ALWAYS OWNED FORD SUCH AS EXPEDITIONS AND EXPLORERS BUT I AM NOT A FAN OF THIS ESCAPE AND ALL IT'S PROBLEMS. WHILE DRIVING, IT WILL GO HIT AND SAY LOW COOLANT AND I HAVE TO REFILL COOLANT EVERY WEEK OR SO. IT'S CUTE OFF ON MY AND THE CHECK ENGINE LIGHT READS WORDS AND NOT CODES. IT SAYS ASSOCIATION OF 'SOMETHING'. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT APRIL 2019 AND I'M FED UP. MY KIDS CAN FALL OUT OF...
#11256374 |
PASSENGER FRONT DOOR WILL NOT CLOSE, WHILE DRIVING SATURDAY 9/14/2019 APPROXIMATELY 7:30 PM MY PASSENGER FRONT DOOR FLEW OPEN. I WAS TRAVELING APPROXIMATELY 25 MPH WHEN THIS HAPPENED AND HAD NO PASSENGER IN MY VEHICLE. I TRIED NUMEROUS TIMES TO CLOSE THE DOOR, BUT IT WILL NOT CLOSE. I HAVE HAD TO TIE THE DOOR CLOSED (A PICTURE IS ATTACHED). THIS VEHICLE WAS PART OF A RECALL BACK IN OCTOBER 2016 #16S30 AND WAS FIXED ON 5/15/2017. I CALLED MY LOCAL FORD DEALERSHIP AND THEY SAID BECAUSE THE RECALL WAS ALREADY FIXED I WOULD HAVE TO PAY FOR THIS REPAIR. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR THIS REPAIR AND WOULD LIKE TO KNOW IF THERE HAVE BEEN ANY OTHER OCCURRENCES OF THIS HAPPENING. I HAVE REACHED OUT TO FORD MOTOR COMPANY BUT HAVE YET TO HEAR BACK FROM THEM. I HAVE ATTACHED THE RECALL NOTICE...
#11220248 |
WHILE DRIVING DOWN THE ROAD, THE LEFT REAR DOOR OPENED UP. PULLED OVER TO SHUT THE DOOR.. THE DOOR WILL NOT STAY SHUT. MY SON WAS IN THE BACK SEAT AND THANKFULLY ALWAYS WEARS HIS SEAT BELT. THIS IS VERY DANGEROUS AND SOMEONE CAN BE KILLED WITH THIS DEFECT.
#11207404 | Fire
WHILE DRIVING DOWN HIGHWAY 52 YESTERDAY EVENING MY FORD ESCAPE 2013 CAUGHT ON FIRE. I WAS ABLE TO PULL TO THE SIDE AFTER IT SEIZED (BRAKES QUIT IN THE PROCESS) AND HAD TO JUMP OUT THE PASSENGER SIDE DOOR AS THE WHOLE ENGINE WAS ON FIRE AND ENGULFING THE DRIVER SIDE.
#11192858 |
THE BACK DOOR LATCH DOES NOT FUNCTION PROPERLY. I CANNOT OPEN THE REAR PASSENGER DOOR. THERE WAS A RECALL AT ONE TIME & MY DEALERSHIP SAID THEY FIXED IT BUT IT STILL ISN’T OPENING. CAN I TAKE IT BACK IN W/O A CHARGE TO ME
#11182404 |
DOORS WILL SHUT AND REMAIN SHUT EVEN WHEN DOORS ARE UNLOCKED AND CHILD LOCKS ARE DISENGAGED. A DOOR THAT IS NOT SECURELY LATCHED OR LATCHED INDEFINITELY COULD OPEN WHILE THE VEHICLE IS IN MOTION INCREASING THE RISK OF AN INJURY TO A VEHICLE OCCUPANT. VEHICLE WAS STATIONARY WHEN EXPERIENCING THIS ISSUE.
#11181919 |
DRIVER SIDE EXTERIOR DOOR HANDLE STICKS 75% OF THE TIME, WHILE VEHICLE WAS STATIONARY
#11173686 |
I RECEIVED A RECALL NOTICE IN OCTOBER 2016 (SAFETY RECALL NOTICE 16S30/NHTSA 16V-643. THE RECALL RELATED TO A SIDE DOOR LATCH THAT MAY BREAK. I REPORTED THE SITUATION VIA REQUEST # 165121. I CONTACTED MY DEALER WHO SAID THE PARTS WERE UNAVAILABLE. I BELIEVE NEARLY 3 YEARS IS LONG ENOUGH TO SATISFY A SAFETY ISSUE.
#11154902 |
1. MY FRONT BUMPER CAME APART 2 WEEKS AFTER PURCHASE AT A PLACE WHERE THE METAL WAS WELDED AND THEN CAME HALFWAY OF ALL PIECES FELL OFF ATTACHED TO FRONT BUMPER AND NO COLLISION TOOK PLACE HOWEVER WHEN I BACKED UP OUT OF THE PARKING SPACE IT CAUGHT ON THE CURB AND PULLED APART EVEN MORE. 2. SINCE PURCHASE AFTER FILL UP THE ENGINE CRANKS HOWEVER WILL NOT TURN OVER WITHOUT APPLYING A LITTLE GAS. 3. NOW YESTERDAY I HAVE TOO TURN ON IGNITION TWICE TO START EVERYTIME I NEED TO TURN ON THE CAR. 4. I ALSO HAD 5 RECALLS THE DEALERSHIP DID NOT MAKE ME AWARE OF FIXED ( THEY ONLY SAID REAR SEATBELTS HAD TO BE REPLACED) WELL SHORTLY AFTER I PURCHASED 3 DOORS WOULDN'T LATCH I HAD TO ROPE MY DOORS SHUT UNTIL I COULD GET INTO SEWEL FORD. MY FAMILY HAS BEEN IN SO MUCH...
#11143736 |
I WAS ON A ROAD TRIP THAT LASTED ABOUT 6-7 HOURS. I HAD BEEN PASSING CARS SOMETIMES AT HIGH SPEEDS. SOMETIME DURING THE DRIVING MY EYES STARTED BURNING REALLY BAD. IT CONTINUED FOR DAYS UNTIL I WENT TO MY DOCTOR AND GOT DROPS FOR THEM. I TOOK THE CAR THE VERY NEXT DAY TO A FORD DEALER FOR INSPECTION AND IT HAS NOW BEEN OVER 5 WEEKS WITH THEM AND AS FAR AS I KNOW, NOTHING HAS BEEN DONE TO THE CAR. IT HAS BEEN TURNED OVER TO FORD MOTOR AND IS WITH THE GENERAL COUNSEL'S DEPARTMENT. THE ROAD TRIP WAS APPROXIMATELY 400-500 MILES IN TOTAL ON THE HIGHWAYS OF WASHINGTON STATE. *JS
#11139891 |
DRIVER'S SIDE DOOR LATCH WOULDN'T LOCK. THE CONSUMER REFERENCED SAFETY RECALL 16S30. REQUESTED TO BE REIMBURSED FOR THE REPAIR. THE CONSUMER FILLED OUT THE APPROPRIATE PAPER WORK, BUT HAD NOT HEARD BACK FROM THE MANUFACTURING COMPANY.
#11098345 |
WINDSHIELD HAS BEEN LEAKING FOR AWHILE. DID NOT NOTICE UNTIL STAIN APPEARED INSIDE ON THE HEADLINER.
#11090789 |
WINDSHIELDS WITH NO SEAL CAUSING LOTS OF AIR NOSIES LIKE THE WINDOWS ARE DOWN
#11084574 |
REAR DRIVER'S SIDE DOOR REMAINS LOCKED. CANNOT UNLOCK AND OPEN DOOR. THIS CAN BE A SAFETY ISSUE FOR REAR SEAT PASSENGER.
#11074551 |
HOOD LATCH WON'T RELEASE, IT'S COMPLETELY STUCK AFTER POPPING THE HOOD LEVER. I NOTICE THIS AFTER THE DOOR LATCHES WENT BAD AND I HAD SERVICE THEM UNDER A KNOWN RECALL ISSUE.
#11074004 |
I WENT TO OPEN THE DRIVER SIDE DOOR AND THE HANDLE AND LOCK FELL OFF. THIS, I AM SURE IS NOT NORMAL. I HAVE AND I OWN OLDER VEHICLES WHERE THE HANDLE HAD NEVER FALLEN OFF. I AM ABLE TO BUT THE HANDLE BACK ON TEMPORARILY BUT I CANT GET THE LOCK TO STAY IN.
#11071924 |
DRIVERS DOOR OUTSIDE HANDLE STICKS IN THE OPEN POSITION WHEN PULLED ON TO OPEN DOOR. SOMETIMES STICKING OPEN SEVERAL SECONDS AND LONGER.
#11054960 |
WHILE DRIVING THE VEHICLE AT LOW SPEED (THANK GOD) I ATTEMPTED TO TURN AND THE STEERING HUNG UP. I COULD FEEL THE FLOOR BOARD UNDER MY FEET MOVE AS I TRIED TO TURN THE WHEEL. I FORCED IT TO TURN AND THEN STOPPING, I LOOKED UNDER THE CAR ONLY TO FIND A LARGE PIECE OR THE WHOLE PIECE OF THE HEAT SHIELD HAD COME LOOSE AND WAS LAYING ON TOP OF THE EXHAUST SYSTEM AND THE STEERING. I PULLED IT LOOSE, SOME WAS TORN UP, AND PUSHED THE REST OUT OF THE WAY OF THE STEERING. DROVE HOME. WAS INFORMED IT WAS NOT UNDER WARRANTY. CAR HAS 63,000 MILES ON IT. NEVER DRIVEN HARD.
#11034510 | Fire
I WAS DRIVING DOWN I49, SHREVEPORT, LA. AT APPROXIMATELY 65 MPH, HIGH TEMPATURE WARNING CAME ON FOLLOWED BY ENGINE FAILURE WARNING, AS I WAS MAKING MY WAY TO THE ROADSIDE ENGINE SHUT DOWN. STEAM STARTED COMING FROM UNDER THE HOOD, WHEN THE VEHICAL CAME TO A STOP, I POPPED THE HOOD, AS I GOT OUT OF THE CAR I NOTICED A SMALL AMOUNT OF BLUE SMOKE, FOLLOWED BY BLACK SMOKE, I DID NOT OPEN HOOD, 30 SECONDS LATTER FLAMES WERE SHOOTING FROM UNDER THE HOOD, I CALLED 911 AS THE FLAMES ENGULFED THE FRONT OF THE CAR
#11021620 |
BOTH REAR DOORS ARE RUSTING FROM THE INSIDE OUT AT THE BOTTOM OF THE DOORS. THIS WAS NOTICED TWO MONTHS AGO.
#11013293 |
FIRST COMPLAINT IS THE INTERNAL DOOR PANELS DO NOT PROPERLY FIT AND COME LOOSE BECOMING CAUGHT ON THE FRAME OF THE CAR NOT ALLOWING YOU TO OPEN THE DOOR TO EXIT THE VEHICLE WHICH IS HIGHLY DANGEROUS IN AN EMERGENCY. 2) THE SHIFT SELECTOR SWITCH BROKE AS MY SPOUSE WAS DRIVING THE CAR NOT ALLOWING HIM TO SHIFT THE CAR INTO PARK OR SHUT IT OFF. THIS IS HIGHLY DANGEROUS AND QUITE COMMON A MECHANICS TOLD US.
#10993375 |
RECALL 16V-643 RECEIVED RECALL NOTICE. WHEN I TRIED TO MAKE AN APT FOR REPAIRS TOLD CALL BACK IN A MONTH? I TRANSPORT CHILDREN AND WHY WHEN I RECEIVE A LETTER TELLING ME TO CALL THEY DO NOT HAVE THE PARTS? I OWN TWO 2013 ESCAPES. TOTALLY UNPREPARED FOR THIS RECALL.
#10972324 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT'S FOOT BECAME STUCK BETWEEN THE BRAKE PEDAL AND THE CENTER CONSOLE. THE CONTACT REFERENCED MANUFACTURER RECALL NUMBER: 12S34, WHICH ORIGINALLY REMEDIED VEHICLES MANUFACTURED BETWEEN MARCH 8, 2012 AND JUNE 7, 2012; HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
#10958931 |
RECALL WAS ISSUED FOR DEFECTIVE DOOR LATCH ON SEPTEMBER 2, 2016 (NHTSA RECALL NUMBER 16V643). IT IS NOW MARCH 6, 2017, OVER SIX MONTHS LATER, AND STILL NO REMEDY HAS BEEN OFFERED BY FORD. I HAVE CALLED THE DEALER ONCE PER MONTH TRYING TO GET THE FAULTY PART REPLACED AND HAVE BEEN TOLD THAT THERE IS NO ESTIMATE FOR WHEN IT WILL BE AVAILABLE. FORD SHOULD BE HELD ACCOUNTABLE FOR REMEDYING THIS RECALL IN A TIMELY MANNER AND SHOULD BE PENALIZED FOR FAILING TO DO SO.
#10957989 |
I WAS DRIVING WITH A PASSENGER IN THE FRONT SEAT WHEN THE PASSENGER FRONT DOOR OPENED AS I WAS DRIVING. I WAS DRIVING ABOUT 50MPH. I PULLED OVER TO TRY AND SHUT THE DOOR, BUT IT WOULD NOT LATCH. I HAD TO BUNGEE CORD THE DOOR TO THE SEAT IN ORDER TO GET TO THE DEALERSHIP.
#10957573 | Fire
DRIVING MY 2013 FORD ESCAPE SEL WITH ONLY 52000 MILES ON IT HOME FROM SHOPPING IN RENO, NEVADA. I WAS IN WASHOE VALLEY, NV WHEN I THOUGH THE HIGH WINDS WERE KEEPING MY CAR FROM SPEEDING UP, WHEN I COULD NOT ACCELERATE I PULLED TO THE SLOW LANE AND THEN ONTO THE SHOULDER. I PUT THE CAR IN PARK AND LOOK AT MY DASH TO SEE IF I WAS OVERHEATING OR ANY OTHER ISSUES WERE APPARENT. MY DASH SHOWED NOTHING WRONG AT ALL. NO LIGHTS OR WARNINGS OF ANY KIND. THE GAGES WERE ALL RUNNING NORMAL. I PUT MY CAR IN PARK AND WITHIN A SECOND OR TWO A LARGE VERY BLACK BILLOW OF SMOKE CAME UP BACK PART OF THE ENGINE NEAREST TO HE DRIVERS SIDE WINDOW. THEN SECOND LATER LARGER FIRE FLAMES CAME RIGHT BEHIND IT THAT WENT OVER THE TOP OF MY CAR. MY CAR WENT UP...
#10956483 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF
#10956219 |
I EXPERIENCED DOOR LATCH RECALL ISSUE AFTER HOURS ON FRIDAY, FEBRUARY 17TH WHILE DRIVING! I CALLED THE COMPANY ON SATURDAY MORNING AND WAS TOLD THAT THE SERVICE DEPARTMENT WAS NOT OPEN. ON MONDAY I CONTACTED THEM AGAIN SEVERAL TIMES TO BE TOLD BY THE SERVICE DEPARTMENT THAT THE COMPUTER SYSTEM WAS DOWN. I EVEN WENT TO THE DEALERSHIP AND GOT NO HELP, BEING TOLD THAT THE REPLACEMENT PARTS WERE NOT EXPECTED UNTIL 2ND QUARTER OF THE YEAR. WHAT? MY DOOR IS BROKEN NOW!!! I EVEN ASKED IF THEY COULD REPLACE IT WITH A DEFECTIVE PART IF THEY HAD ANY ON-HAND SO THAT MY CAR COULD BE DRIVABLE. UP TO NOW I HAVE GOTTEN NO RESPONSE BECAUSE THEIR SYSTEM WAS DOWN. CALLED A PERSONAL CONTACT ON TUESDAY AFTERNOON AND WAS ASKED TO CALL BACK ON WEDNESDAY MORNING. I DID. I WAS ASKED IF I RECEIVED A LETTER, TO WHICH I REPLIED...
#10956078 |
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *CN
#10934384 |
RECALL AND DEALER HAS NOT TAKEN ACTION OR NOTIFIED US.
#10917970 |
RECALL NOTICE 16S30 I CONTACTED MIRACLE FORD IN GALLATIN, TN PHONE: (615) 452-5267. THE DEALER SAID THEY DID NOT HAVE THE PART FOR THE RECALL UNTIL THE 2ND QUARTER OF 2017. I AM NOT SURE WHAT THE 2ND QUARTER OF 2017 IS BECAUSE I DON'T KNOW THEIR BUSINESS CALENDAR. I CALLED FORD DIRECTLY 1 (800) 392-3673 AND I TALKED WITH A PERSON. AT THE END OF THE CALL ON OCT 21ST AROUND 5:15PM CST, FORD SENT ME BACK TO THE DEALER. THE DEALER VOICE MESSAGE WAS FULL. I AM NOT SURE WHAT TO DO NEXT SINCE NEITHER PARTIES HAVE THE TOOLS AND RESOURCES IN PLACE TO FIX MY RECALL. THE DOOR ON THE PASSENGER SIDE AS OPENED 4-5 TIMES AS I TAKE A TURN FROM LEFT TO RIGHT. THE CAR WAS IN MOTION GOING ABOUT 15-25 MPH. PLEASE CONTACT ME AT [XXX]. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO...
#10897465 |
ONE MONTH AGO, JULY 2016 THE REAR DRIVER'S SIDE DOOR SUDDENLY OPENED AND WOULD NOT LATCH. WE TRIED EVERYTHING; WE COULD NOT DRIVE THE CAR BECAUSE DURING TURNS THE DOOR WOULD SWING OPEN AND THE ALARM WOULD NOT STOP DINGING. I DID SOME RESEARCH AND SAW THAT THIS HAS BEEN AN ON GOING PROBLEM/RECALL WITH THIS YEAR 2013 ESCAPES. I TOOK THE CAR IN TO THE FORD DEALER AND WAS TOLD MY CAR WAS NOT PART OF THE RECALL. I CALLED FORD, SPOKE WITH CUSTOMER SERVICE AND WAS AGAIN TOLD, MY CAR NOT PART OF RECALL. I EXPRESSED MY CONCERN THAT THIS COULD HAPPEN AGAIN AND IT WAS VERY DANGEROUS! THEY SAID IF RECALL IS EXPANDED I CAN GET A REFUND FOR MY REPAIR. ONE MONTH AND 7 DAYS LATER THE SAME THING HAPPENS TO THE REAR PASSENGER DOOR. MY DOG NEARLY FLEW OUT OF THE CAR. I AM FURIOUS...
#10895525 |
THE REAR DOOR WILL NOT LATCH SHUT.
#10888106 |
WHILE DRIVING DOWN THE ROAD IN A RESIDENTIAL NEIGHBORHOOD, THE "DOOR AJAR" ALERT APPEARED ON THE DASHBOARD DISPLAY SCREEN. AFTER PULLING OVER TO CLOSE THE REAR PASSENGER DOOR I NOTICED IT WOULD NOT CLOSE. AFTER EACH ATTEMPT TO CLOSE THE DOOR IT WOULD NOT LATCH. IT WOULD JUST BOUNCE BACK OPEN. THE LATCHING MECHANISM WOULD NOT FUNCTION, SO I HAD TO TIE THE DOOR SHUT WITH A ROPE IN ORDER FOR IT TO NOT SWING OPEN WHILE DRIVING THE VEHICLE BACK HOME. FAULTY DOOR LATCH SEEMS TO BE THE ISSUE HERE.
#10884473 |
WHILE IN MOTION THE PASSENGER DOOR FLEW OPEN WHILE TURNING. THE LATCH INSIDE THE DOOR BROKE FOR NO APPARENT REASON. THERE HAVE BEEN MANY RECALLS OF OTHER FORD VEHICLES THAT HAVE HAD THE SAME PROBLEM. BUT ESCAPES HAVE NOT BEEN INCLUDED. WE ARE FORTUNATE THAT NO ONE FELL OUT OF THE VEHICLE WHILE TURNING THE CORNER. THE CAR WAS ON A CITY HIGHWAY TURNING ONTO ANOTHER CITY HIGHWAY.
#10872116 |
DRIVER DOOR SWUNG OPEN AS I WAS DRIVING IN TOWN. DOOR WON'T LATCH SHUT.
#10816306 |
THE DOOR LATCH ON THE REAR DOOR FAILED TO LATCH. THE CAR COULD NOT BE DRIVEN BECAUSE THE DOOR WOULD NOT LATCH AND OPENED WHEN MAKING A TURN. THIS IS THE SAME DOOR LATCH THAT HAS BEEN RECALLED ON OTHER FORD MODELS. WHY IS THIS RECALLED PART ON OTHER MODELS NOT RECALLED IN THE FORD ESCAPE. IT IS THE SAME PART.

Other 2013 FORD ESCAPE Problem Areas

Engine 1,254 complaints Power Train 386 complaints Electrical System 330 complaints Steering 296 complaints Unknown Or Other 292 complaints Fuelpropulsion System 244 complaints Engine And Engine Cooling 160 complaints Vehicle Speed Control 89 complaints Service Brakes 60 complaints Air Bags 54 complaints Latcheslockslinkages 45 complaints Seat Belts 43 complaints Electronic Stability Control Esc 40 complaints Fuel System Gasoline 34 complaints Visibilitywiper 32 complaints Wheels 28 complaints Suspension 24 complaints Latcheslockslinkagesdoorslatch 18 complaints Exterior Lighting 14 complaints Structure 13 complaints Power Trainautomatic Transmissionlever And Linkagefloor Shift 8 complaints Wheelslugsnutsboltsstuds 8 complaints Seats 7 complaints Structurebodydoor 6 complaints Engine And Engine Coolingcooling System 5 complaints Service Brakes Hydraulicpedals And Linkages 5 complaints Tires 5 complaints Electrical Systemwiring 4 complaints Engine And Engine Coolingcooling Systemhoseslinespipingfittings 3 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 3 complaints Lane Departure Blind Spot Detection 3 complaints Power Trainautomatic Transmission 3 complaints Structurebodyhatchbackliftgate 3 complaints Back Over Prevention Sensing System Camera 2 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Battery 2 complaints Engine And Engine Coolingexhaust System 2 complaints Equipment Adaptivemobility 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Lane Departure Warning 2 complaints Service Brakes Hydraulic 2 complaints Steeringrack And Pinion 2 complaints Tirestreadbelt 2 complaints Visibility 2 complaints Visibilitywindshield 2 complaints Back Over Prevention 1 complaint Back Over Prevention Camera System 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Warnings 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systempump 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingengineoillubrication Oil Cooler 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingbrake Lights 1 complaint Firerelated 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Fuel System Diesel 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Fuel System Other 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainshift Linkagecablerod 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Steeringcolumn 1 complaint Steeringelectric Power Assist System 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Structurebodytailgate 1 complaint Structureframe And Members 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrear 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Traction Control System 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevices 1 complaint