NHTSA Complaint #11270407 — 2013 FORD ESCAPE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11270407 |
| Vehicle | 2013 FORD ESCAPE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I BOUGHT MY CAR THIS YEAR AND THE HANDLE NEVER WORKED. IT STAYS STUCK IN THE OPEN POSITION AND THE PASSENGER DOOR FLYS OPEN WHILE DRIVING EVERY TIME. I HAVE ALSO HAD COOLANT PROBLEMS SINCE THE DAY THAT I BOUGHT THE CAR. THESE ARE ALL SHOWN ON A RECALL LIST FOR MY MODEL CAR BUT WHEN I CHECK WITH MY VIN IT SAYS I HAVE 0 RECALLS. I HAVE ALWAYS OWNED FORD SUCH AS EXPEDITIONS AND EXPLORERS BUT I AM NOT A FAN OF THIS ESCAPE AND ALL IT'S PROBLEMS. WHILE DRIVING, IT WILL GO HIT AND SAY LOW COOLANT AND I HAVE TO REFILL COOLANT EVERY WEEK OR SO. IT'S CUTE OFF ON MY AND THE CHECK ENGINE LIGHT READS WORDS AND NOT CODES. IT SAYS ASSOCIATION OF 'SOMETHING'. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT APRIL 2019 AND I'M FED UP. MY KIDS CAN FALL OUT OF THE CAR BECAUSE OF THE DOOR OR I CAN HAVE BIG PROBLEMS WITH THESE COOLANT ISSUES AND MOTOR ISSUES.
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