NHTSA Complaint #10595628 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10595628
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	May 19, 2014
Date Filed	June 2, 2014
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I HAVE HAD 2 INCIDENTS WHERE MY POWER STEERING HAS GONE OUT. THE FIRST WAS AT ABOUT 25 MPH AND THE OTHER ABOUT 15-20 MPH. BOTH TIMES I GOT A MESSAGE ACROSS MY INFORMATION SCREEN THAT SAID "STEERING ASSIST FAULT". IT WAS REALLY HARD TO STEER THE VEHICLE I WAS ABLE TO STOP AND TURN OFF THE VEHICLE SINCE I WASN'T ON A BUSY STREET EITHER TIME. WHEN I RESTARTED THE VEHICLE THE MESSAGE WENT AWAY AND POWER STEERING WAS RESTORED AS IF THE COMPUTER JUST NEEDED TO RESTART. *TR

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