NHTSA Complaint #10906150 — 2013 FORD ESCAPE

2013 FORD ESCAPE LOST POWER STEERING TWICE ON 9/12/16 WITH THE "STEERING ASSIST FAULT" MESSAGE IN THE MIDDLE OF DRIVING. 1ST TIME HAPPENED 2 MINUTES AFTER START WHILE TURNING OUT OF THE DRIVEWAY. 2ND ONE HAPPENED 10 MINUTES AFTER START WHILE DRIVING. IF THIS HAPPENS DURING DRIVING IT IS EXTREMELY DANGEROUS!! YOU LOSE CONTROL OF THE VEHICLE. MY WIFE WOULD HAVE CRASHED FOR SURE. THEY SAY IT HAS A MANUAL REVERSION TO DRIVE WITHOUT POWER STEERING BUT IT IS NOT THE SAME. I HAVE DRIVEN CARS WITHOUT POWER STEERING AND THIS IS WAY HARDER. THE RACK AND PINION HAD PROBLEMS AND WAS REPLACED ON 8/5/15 AT 23972 MILES. IT HAS GONE OUT AGAIN ON 9/12/16 AT 38000 MILES. NOW FORD IS SAYING IT IS NOT COVERED UNDER WARRANTY EVEN THOUGH IT WAS REPLACED UNDER WARRANTY ONCE AND HAS NOT GONE OUT AGAIN IN 1 YEAR! THIS IS CLEARLY A FAULTY SYSTEM TO HAVE GONE OUT TWICE IN LESS THAN 3 YEARS AND 38000 MILES. THIS IS A SAFETY ISSUE FOR SURE AND I HAVE NO DOUBT WILL LEAD TO A RECALL OR LAWSUIT.