NHTSA Complaint #11341414 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11341414
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	July 24, 2020
Date Filed	July 25, 2020
Mileage	10,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY WAS LEAVING THE HOUSE FOR WORK ON FRIDAY JULY 24, 2020. WHEN DRIVING DOWN THE BLOCK AT ABOUT 25MPH, SHE WAS MAKING A LEFT TURN AND HER STEERING BECAME VERY HARD AND THE STEERING ASSIST FAULT LIGHT CAME ON AND SHE COULDN'T STEER IT ANYMORE. SHE CALLED ME AND I WENT TO ASSIST HER BUT I COULDN'T STEER IT NEITHER, TOTALLY TOO DIFFICULT. I HAD THE VEHICLE TOWED TO LOCAL AUTO SERVICE CENTER AND THEY AN ESTIMATE TO REPAIR AFTER CONTACTING A FORD DEALERSHIP IN A NEARBY CITY AND THEY STATED THAT THE ENTIRE STEERING SYSTEM HAS TO BE REPLACED AT A TOTAL PRICE OF $2100.00, I HAVE CHECKED AROUND AND NOTICE THAT IS A MAJOR PROBLEM WITH THIS VEHICLE AND A LOT OF OWNERS HAS HAD THIS PROBLEM AND THIS IS VERY DANGEROUS, I AM GLAD THAT MY WIFE HAD NOT ALREADY GOTTEN ON TTHE INTERSTATE. I REALLY NEED SOMEONE TO ADDRESS THIS ISSUE.

Related Complaints for the 2013 FORD ESCAPE

Other STEERING Complaints

#11676928 — July 29, 2025 — Steering wheel locked up hard to turn wheel Consuming(burning) way more gas than normally would

#11627619 — November 26, 2024 — Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on th...

#11624564 — November 11, 2024 — This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous ...

#11624016 — November 7, 2024 — On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn...

#11623358 — November 3, 2024 — The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to st...

Recent Complaints for the 2013 FORD ESCAPE

#11719080 — ENGINE — February 19, 2026 — This was a recall earlier, twice, and it was supposedly fixed but the fuel vacuum line to the gas tank is leaking and...

#11719080 — FUEL/PROPULSION SYSTEM — February 19, 2026 — This was a recall earlier, twice, and it was supposedly fixed but the fuel vacuum line to the gas tank is leaking and...

#11718886 — ELECTRICAL SYSTEM — February 18, 2026 — The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the passenger sea...

#11718886 — ENGINE — February 18, 2026 — The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the passenger sea...

#11714377 — ELECTRICAL SYSTEM — January 30, 2026 — Im having the same issues as the current recall and have been having nonstop issues with my 2013 ford escape that dea...