NHTSA Complaint #11279443 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11279443
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	November 4, 2019
Date Filed	November 11, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

STEERING ASSIST FAILURES... HI, I OWN A 2013 FORD ESCAPE. AND SEVERAL TIMES I HAVE HAD A 'STEERING ASSIST FAILURE', AND MY STEERING IS ALMOST IMPOSSIBLE TO TURN. I AM CONCERNED IT WILL CAUSE AN ACCIDENT AND IT HAPPENS RANDOMLY, SOMETIMES MOVING AND SOMETIMES WHEN I START THE CAR. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ON THE NTHSA SITE AND OTHER SITES AND IT IS A VERY EXPENSE FIX, UP TO $2000.. IS THERE ANY CHANCE OF A RECALL ON THIS SAFETY INCIDENT. I UNDERSTAND THE 2011 ESCAPES AND 2013 EXPLORER HAD A RECALL ON THE EXACT SAME SAFETY ISSUE. SOMEONE IS GOING TO GET HURT OR KILLED UNLESS FORD STEPS UP AND DOES THE RIGHT THING.

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