NHTSA Complaint #11256164 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11256164
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	September 12, 2019
Date Filed	September 17, 2019
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WHEN DRIVING, NOT RELATED TO SPEED OR CURVES, YOU'LL BE DRIVING ALONG AND FEEL THE STEERING TIGHTENING AND ARE THEN DOWN TO MANUAL STEERING. YOU HAVE TO PULL OFF AND TURN THE CAR OFF. WHEN YOU TURN IT BACK ON IT HAS RESET AND THE POWER STEERING RESUMES. WE HAVE PLUGGED IN TO AN ERROR CODE READER AND IT IS NOT RETURNING A CODE. AN ONLINE SEARCH HAS SHOWN AN INTERNAL SERVICE MEMO (CSP # 14N02 PUT OUT 8/26/2014) REGARDING THE ISSUE. THIS HAS HAPPENED SEVERAL TIMES, MOST RECENTLY TWICE LAST WEEK.

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