NHTSA Complaint #11245857 — 2013 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11245857 |
| Vehicle | 2013 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 72,875 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
POWER STEERING DEFECT. MY CARS POWER STEERING HAS FAILED AND I WAS TOLD I NEED AN EPAS RACK, THE CODE IS U3000 PSCM INTERNAL FAILURE. I HAVE 72,875 MILES ON THIS 2013 FORD ESCAPE. I TRIED TO PULL OUT OF A PARKING SPACE AT WORK AND THE STEERING WHEEL WOULD NOT MOVE. I UNDERSTAND FORD HAS HAD TO RECALL OVER 1.1 MILLION SUV'S FOR POWER STEERING DEFECTS. THIS REPAIR WILL COST ME $1,800 TO REPAIR. I AM TOLD MY VIN # IS NOT INCLUDED IN THE RECALL BUT WITH ALL THE PROBLEMS THE OTHER 1.1 MILLION SUV'S HAVE HAD I FEEL LIKE MINE SHOULD BE INCLUDED IN THE RECALL. JOE COOPER FORD OF EDMOND, OK HAS MY VEHICLE NOW FOR REPAIR 405-475-9000. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON THE HIGHWAY DOING 60 MPH AND THIS POWER STEERING FAILURE WOULD HAVE HAPPENED.
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