2015 DODGE JOURNEY Power Train Problems

74 NHTSA complaints on file

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Power Train Issues in the 2015 DODGE JOURNEY

74 power train complaints have been filed with NHTSA for the 2015 DODGE JOURNEY. Of these, 2 involved a crash, 0 involved a fire, and 2 resulted in injury.

74
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths

All Power Train Complaints

#11699624 |
I was driving down the freeway and my transmission started slipping and eventually lost power, had to pull over on a 80mph freeway with my 4 kids in the car after turning on my hazard lights and wait for my husband to come get us (1 hour, due to how remote We are) he was able to limp the car home, but we couldn't even get it off of the freeway because it did not have the power to get off on an off ramp... I can't even begin to explain how scary that was to have my kids in a car on the side of the freeway while semis shook the car passing us at 70+ mph.. this is a known issue but my car does not fall under the recall and it absolutely should! The transmission oil and filter has been flushed as well as tested to make...
#11688139 |
The contact's fiancée owns a 2015 Journey Dodge. The contact stated that while his fiancée was driving approximately 30 MPH, the vehicle was jerking. The driver pulled to the side of the road, called, and notified the contact of the failure. The contact advised the driver to continue driving slowly. The driver was able to slowly drive to the residence. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed and replaced, and a filter was replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.
#11680414 |
P0868 low pressure. current Recall needs expanded years. 2014 manufactured date is effected as well. Many things already replaced leading back to faulty pump. Viscous coupler also malfunctions in these at low milage. Flex plate fractures.
#11658230 |
The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Previously, after starting the vehicle, the steering wheel was very difficult to turn, and fluid was present underneath the vehicle. The vehicle was driven to the local deale,r who diagnosed that the power steering fluid hose had failed, causing power steering fluid to leak from the vehicle. The power steering fluid hose was replaced, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failures. The failure mileage was 95,000.
#11642700 |
The contact owns a 2015 Dodge Journey. The contact stated that while her husband was driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 92,076.
#11630059 |
Vehicle has oil cooler leak which plastic oil filter casing and oil cooler adapter cracked and leaked. Oil pooled up on top of engine casing channel below intake plenum and dripped down to electrical connectors that go into transmission. Engine oil heated and smoked because of heated motor and smoke goes into vehicle cabin causing oil smoke film inside with occupants. Oil mist is in the inside windshield and outside windshield along with wipers. There is a recall for this year journey 2015 this year engine 3.6 vet and transmission combination fwd 6spd ;however, the Vin number is not applying to correct the oil cooler and filter replacement under a recall. There is an upgraded part made that does not fail S44 recall; however I had to pay full price for the repair at a dealership and they replaced with the upgraded recalled part. The recall for this repair is...
#11630070 |
Vehicle has P0740 code of which is a recall on the transmission pump. The recall is S 44 however my vin does not apply even though it’s the same make,model,year, engine and drivetrain as the recall. Please include my Vin number in the recall because the vehicle stalls/ hesitate when the gas pedal is applied and the transmission is trying to downshift when speeding up to change lanes. The situation is dangerous because the driver can lose control of the vehicle when planning to execute and not get a response from the vehicle when accelerating or changing lanes. The problem is more of a 2 to 3 second hiccup and the vehicle seems confused. Include this vehicle and my Vin number in the S 44 recall of which my dealership has stated it should’ve been included with the rest of the 2015 and 2016 caravan, dodge journey recalls. Chrysler (FCA...
#11615148 |
The contact owns a 2015 Dodge Journey. The contact stated that there was an abnormally strong exhaust odor coming from the vehicle. While attempting to accelerate, the vehicle was hesitating and experiencing a loss of motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic convertor had failed and needed to be repaired. While having the vehicle inspected, the vehicle received another diagnostic test and the contact was informed of the failure related to Customer Satisfaction Campaign Number: U67 with NHTSA Campaign Number: 10230438 (Engine and Engine Cooling, Unknown or Other, Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 209,000.
#11585317 |
The contact owns a 2015 Dodge Journey. The contact stated that while attempting to reverse at slow speeds in a parking area, the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN and the model year was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 72,000.
#11552077 |
The contact owns a 2015 Dodge Journey. The contact stated while depressing the brake pedal, the brakes made an abnormal grinding sound. The contact also stated that the steering wheel was misaligned and would not return to center. The vehicle was taken to an independent mechanic, where no brake failure was found, and the steering wheel was aligned; however, the failure recurred. The contact stated while driving at various speeds the vehicle lurched and jumped. Additionally, the contact stated that the failure recurred while depressing the accelerator pedal, and the vehicle failed to respond. The contact stated that she depressed the accelerator pedal continuously until the vehicle responded. The contact stated that the traction control and the ABS warning lights were illuminated. The contact also stated that the vehicle failed to start when the weather was cold. The contact stated that the failure persisted upon attempting to jumpstart the vehicle...
#11549276 |
The check engine light stays on and code po740 Torque converter clutch circuit open, and the stated fix is replace converter solenoid and trans fluid and filter. Also recommends do not drive. I am qualified to make repairs and did so, cleared codes drove Approx.100 miles light returned on solid. I did research and found a recall id 16V461000 that may not have traveled through the recall system yet. I spoke to a dodge service advisor and was told that is was common and they have replaced several transmission so far this year. Part are scarce to get and Approx. $7k repair. and no recall was issued for the problem. It is my understanding that the car can loose power and no longer move as the problem progresses in traffic and on highway, poss causing an accident. All related parts that fluid travels musts be replaced including trans. oil cooler...
#11545597 |
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was jerking and failed to properly accelerate before the vehicle stalled. While operating the vehicle the traction control, ABS, and several unknown warning lights became illuminated. Additionally, the "Service Park Assist" message was displayed. In addition, the battery was often drained and needed to be recharged. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the power train was faulty and advised that the vehicle needed to be taken to the local dealer. No service was performed. The vehicle was taken back to an independent mechanic who replaced the alternator, serpentine belt, brake sensor, and several unknown parts but the failure persisted. The contact stated that the battery was replaced several times, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of...
#11536825 |
When putting the vehicle into park it either shifts rite into park, shows -- on the dash, says R and it's in P for example my husband drove my car put it in the park or so he thought turned the car off and came in the house we all left a little while later I get in my car and it won't start and I look at my dash and it says vehicle not in park and it was clearly in park, went to a friend's house put it in park put my foot off the brake and it started rolling backwards look up at my dash and it's in reverse even though it is in park had to put it in neutral put my emergency brake on and turn it off use the little lever inside the center console to manually shift it into gear
#11510531 |
The acceleration stopped, the lightening light, traction light and skid light all came on and would not accelerate. Car was on but no gas pedal in the middle of the highway. Oil was changed a week before and no leaks on ground but oil is low. It is very dangerous as it has done this several times over the last month and has caused me to almost be in several wrecks because speed drops and cars almost rear end me. Have replaced the Crankshaft Position Sensor twice no in a month.
#11487813 |
The contact owns a 2015 Dodge Journey. The contact stated while driving approximately 15 MPH, the vehicle was jerking. The contact stated that the RPM’s increased; however, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The contact stated that the failure persisted and while coming to a stop at a red light, the vehicle was stalling. The contact pulled over and the vehicle lost motive power. The contact stated that the vehicle failed to restart. The vehicle was then towed to a local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and confirmed there was no recall associated with the VIN. The approximate failure mileage was 80,000.
#11477938 |
My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop
#11471543 |
When driving you can hear transmission whining van shift ok but constantly whining put in neutral and it stops.Will take it in for diagnose.Thanks.
#11463256 |
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the thermostat was replaced. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the transmission slipped, almost causing the contact to crash into another vehicle. The contact engaged the parking brake and the vehicle stopped. The vehicle was towed to the contact's residence. The vehicle was then towed to a transmission specialist where it was diagnosed that the transmission needed to be replaced. The contact stated that the vehicle was repaired; however, the check engine warning light illuminated while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the thermostat housing and sensors needed to be replaced. The vehicle was repaired;...
#11458142 |
Electronic throttle control is malfunctioning need to get replaced I was driving on a highway and lost acceleration this is very dangerous as I have young kids who are in the car with me. I've seen online where other people who own The same vehicle is having the same problem this should be recalled nationwide
#11444489 |
The differential and the viscous coupler is what I'm having to replace now cause it is bad. The car is not that old and I'm going to have to spend around $3,500 to fix both of these parts. We could have been killed if we were driving the car, it would have locked up and caused an accident. Yes, the dealer said that it could lock up on us and damage other parts causing an accident. No, it hasn't been inspected by the manufacturer, police, insurance representatives or others. No, there were not signs and warnings lamps prior to the failure. We took it to the dealer on November 18th and have yet to get it back. We called Chrysler and opened a case. They told us that the only thing they could do is to expedite the part and the dealer has the other one. Chrysler is expediting the...
#11443250 |
Driving back home on Dec-08-2021; about 2 miles from home I started hearing gear whine noise, only got louder. Pulled over about half mile from home, walked around the car to see if something was stuck underbody. After that, the vehicle would not engage gear when I put it in D or R. I had to press gas hard for the gear to engage, but the car unpredictably engage and would lurch forward and lose gear again. Kept doing that for until I got home. Checked underneath, oil was leaking from the trans pan. The gear would only engage when the gas is pressed hard, but the car would jump as soon as the gear engages.
#11443161 |
The problem component is the transmission fluid pump. The issue first started while driving. the transmission started making a grinding noise. the fault code for this was P0868. Our vehicle was towed to a dodge dealership for inspection and repairs. Estimated cost is $1576.84. I have researched this issue and feel this should be considered a recall. Owners should be covered for these repairs.
#11431638 |
when I purchased the car many problems did occur: Car does has A) Gas problem ( like air inside...car stop working etc...) B) Car has new battery ( in my 1st year) but it does not start C) Car computer was wipe it out( Virus ??) D) And the major: Car has HYDROLIC PROBLEM ( Transmission, Power train and Gas issue)
#11427893 |
The contact owns a 2015 Dodge Journey. The contact stated while driving at an unknown speed, the vehicle loss power. The instrument cluster warning indicators were illuminated. The steering wheel locked up and the brake pedal was hard to depress. The vehicle was taken twice to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000. Consumer has stated incident has happened twice.
#11425541 |
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 113,000.
#11424726 |
I had two separate incidences. The first one occurred at approximately 96,000 miles. I went to start my car and it wouldn’t start. To my knowledge nothing was left on inside to kill the battery. I got a jump start and when I started driving my car would get stuck in 2nd gear. It would sound like it was going fast but was barely driving. I took it to the dealership where they tested it and said it ran fine, no error codes or lights appeared. After that it drove fine until approximately 105,000. I was driving on the highway at about 75 miles per hour. All of a sudden the car stopped accelerating and I had to quickly pull off the side of the highway. I turned the car off and back on and it started driving just fine. I am scared to death of driving it now.
#11419791 |
Transmission is consistently slipping on the upshift from 2nd to 3rd gear, there is no warning light coming on.
#11415066 |
THE CAR SLIPS OR JERKS WHEN IT SHIFTS INTO GEAR, USUALLY WHEN GOING FROM FIRST TO SECOND. IT IS AN AUTOMATIC AND THIS HAPPENS WHILE IT IS IN MOTION. THERE HAVE BEEN MULTIPLE MECHANICS LOOK AT AND THE TRANSMISSION WAS REBUILT TWICE BUT THE PROBLEM STILL PERSISTS.
#11413826 |
COMPLETE POWER LOSS WHILE DRIVING THE WHOLE TRANSMISSION HAD TO BE REPLACED. SINCE THAT EVENT WE HAD HAVE CONSTANT PROBLEMS WITH MISFIRES AND FUEL INJECTORS. AIRBAG LIGHT KEEPS COMING ON. ELECTRICAL PROBLEMS.
#11407712 |
MY VEHICLE BEGAN HAVING ISSUES SHIFTING GEARS AT 103,000 MILES. THE VEHICLE WOULD JOLT EACH TIME A SHIFT OCCURRED. IT SPECIFICALLY HAD ISSUES SHIFTING OUT OF REVERSE INTO DRIVE. THIS OCCURRED INTERMITTENTLY FOR A COUPLE DAYS. THEN IT BEGAN HAVING ISSUES SHIFTING WHILE ACCELERATING. I MAINLY DRIVE ON THE INTERSTATE TO AND FROM WORK, AND THE VEHICLE WOULD NOT GO OVER 45 MILES PER HOUR. WE IMMEDIATELY PARKED THE VEHICLE AND NOTICED TRANSMISSION FLUID LEAKING UNDERNEATH. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO TOLD US THE TRANSMISSION PUMP HAD GONE OUT AND WE NEEDED TO REBUILD OR REPLACE THE TRANSMISSION.
#11395183 |
TL* THE CONTACT'S WIFE OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE INTERNAL PUMP WITHIN THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS TAKEN TO ROCKY TOP CHRYSLER JEEP DODGE (3315 WINFIELD DUNN PKWY, KODAK, TN 37764) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
#11394663 |
MY 2015 DODGE JOURNEY HAS A TICKING NOISE WHEN I START MY VEHICLE. AND NOW THE CHECK ENGINE LIGHT IS ON. WHEN THE TRUCK IS IN PARK OR STOPPED IT FEELS LIKE IT IS FLUTTERING OR PUTTING ALONG . THE TICKING NOISE YOU HEAR ONCE THE VEHICLE IS STARTED AND IT CONTINUES THE ENTIRE TIME WHILE DRIVING .
#11383317 |
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT'S WIFE WAS DRIVING AND THE VEHICLE STARTED TO HESITATE. THERE WAS A NOISE COMING FROM UNDER THE HOOD. THE VEHICLE DROVE AS IF IT WAS STUCK IN THE NEUTRAL WHILE HIS THE WIFE TRIED TO ACCELERATE. THE VEHICLE WAS GUIDED OFF THE ROAD AND WAS TOWED TO THE CONTACT'S HOME. ABERNETHY CHRYSLER JEEP DODGE (1442 E MAIN ST, LINCOLNTON, NC 28092, (704) 732-1890) STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE AND ALL PAST RECALLS HAD BEEN REPAIRED. ANOTHER UNKNOWN DEALER SAID THE SAME AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE CONTACT RESEARCHED THE ISSUE AS A DEFECTIVE TRANSMISSION PUMP. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 108,000.
#11378382 |
MY JOURNEY ONLY HAS 59000K MILES AND IT STARTED WITH A" KNOCK" NOISE WHEN I START ABOUT A MONTH AGO. MECHANIC TELLS ME THE "LIFTERS" ARE BAD AND THEY WOULD NEED TO OPEN UP THE PART OF THE ENGINE WHERE THE LIFTERS ARE LOCATED, I UNDERSTAND THERE ARE TWO DIFFERENT LOCATIONS FOR THE LIFTERS, THE FRONT IS PRETTY EASY TO CHANGE BUT THE SECOND LOCATION NOT SO MUCH. ALL WILL COST ME ABOUT $1500.00 TO REPAIR. IS THERE A RECALL?
#11374040 | Crash
HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE REPORT BUT I STILL LOSS THE BATTLE . STILL PAYING FOR A CAR THAT DOESN'T WORK. PLS IF U CAN HELP ME RESOLVE THIS IT WILL BE A BIG HELP. I STILL FILL PAIN IN MY NECK FROM THE ACCIDENT. I...
#11372838 |
MY 2015 DODGE JOURNEY FWD STARTED MAKING A WHINING NOISE OUT OF NOWHERE AND THEN ALL OF A SUDDEN WOULD NOT GO OVER 35 MPH. I TRIED TO MOVE IN MY DRIVEWAY AND ITS STUCK IN 1ST GEAR. I AM TOO SCARED TO DRIVE IT AND IT IS MY ONLY MEANS OF TRANSPORTATION. IS THERE A RECALL ON IT?
#11364259 |
HAVE HAD THE SUV 4 MONTHS NOW AND IT HAD DIED OUT AND RANDOM TIMES WHILE DRIVING . IT'S AT THE DEALERSHIP NOW AND BEING TOLD NOTHING IS WRONG WITH IT . ONLY HAS 82000 MILES ON IT
#11348429 |
THE CAR SHUT OFF ANYWHERE AND ALL THE TIME HAS ALMOST BEEN KILLED BECAUSE OF THIS ISSUE
#11281540 |
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO SHAKE AND THE SPEED DECREASED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO CONTINUE DRIVING TO HER DESTINATION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FAILURE WAS TRANSMISSION RELATED AND A NEW ONE WAS NEEDED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
#11279260 |
THE GEAR BOX & DIFFERENTIAL WENT OUT WHEN WE WERE TRYING TO PARK. APPLIED THE GAS PEDAL, FELT LIKE THE VEHICLE WOULDN'T MOVE, APPLIED THE GAS MORE & HEARD A LOUD 'BOOM.' WE'RE ABLE TO GET THE VEHICLE PARKED, THEN SMOKE STARTED COMING FROM THE ENGINE. LOOKED TO FIND OUT THERE WAS GEAR OIL LEAKING FROM THE VEHICLE. LOOKED ONLINE @ DODGE JOURNEYS & FOUND OUT THERE HAVE BEEN A MULTITUDE OF COMPLAINTS ABOUT THE SAME ISSUE WITH OTHER OWNERS. HAD TO GET THE VEHICLE TOWED HOME DUE TO BEING UNABLE TO DRIVE IT. THIS HAPPENED OCTOBER 19TH, 2019 & WE'VE BEEN UNABLE TO DRIVE THE VEHICLE SINCE INCIDENT. OUR DODGE JOURNEY IS A 2015 SXT ALL WHEEL DRIVE WITH ABOUT 120,000 MILES ON IT. THERE NEEDS TO BE A MANUFACTURER RECALL ON THESE VEHICLES!! WE'VE BEEN TOLD IT'S GOING TO COST ANYWHERE FROM $5,000 TO UPWARDS OF $7,000 TO...
#11267834 |
THE TRACEMISSION WILL NOT PULL AND THE CAR SHUTS DOWN AS YOUR DRIVING IT. THIS STARTING HAPPING THE FIRST DAY I GOT THE RIDE WITCH WAS 6/28/2019 I TOOK IT BACK TO THE DEALER WITH WAS TIM SHORT OF SOUTH WILLIAMSON KY THEY GAVE ME A RENTAL THE MOTOR BLOW UP IN IT ON 7/28 /2019 THEN I THEY COME AND TOOK THAT RENTAL AND GAVE ME ANOTHER ONE THEN AFTER ABOUT TWO MONTHS I GOT MY DODGE JOURNEY BACK AND NOW THE TRANSMATION IS GOING OUT AGAIN AND IT'S JUST SHUTING DOWN AS YOU DRIVE IT,.
#11266733 | Crash
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE IN REVERSE, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN PROMPTED. ALSO, WHILE SWITCHING THE TRANSMISSION TO THE DRIVE POSITION, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER (2200 NE PINE ISLAND, CAPE CORAL, FL) WHERE THE MOTOR MOUNT WAS REPLACED, BUT THE FAILURES CONTINUED. IN ADDITION, WHILE DRIVING AND SLOWING DOWN TO APPROACH A STOP LIGHT, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH, THE DRIVER SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64687641. THE DEALER WAS NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 44,000.
#11258972 |
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. AFTER THE CONTACT OWNED THE VEHICLE FOR A YEAR, THE TRANSMISSION FAILED AND THE TORQUE CONVERTER CRACKED. THE VEHICLE WAS TAKEN TO SLIMAN'S SALES & SERVICE (7498 LEAVITT RD, AMHERST, OH 44001, (440) 988-4484) WHERE THE TRANSMISSION WAS REPLACED UNDER WARRANTY. THE VEHICLE HAD SEVERAL UNKNOWN RECALL REPAIRS THAT HAD TO BE SERVICED AFTER THE TRANSMISSION REPLACEMENT WAS COMPLETED. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR FLASHED ON AND OFF SINCE THE INITIAL REPAIR. ALSO, THE ALTERNATOR FAILED AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE STREET ON SEPTEMBER 23, 2019. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS, BUT THE SAME INDICATOR FLASHED AGAIN. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNRESPONSIVE. THE DEALER OFFERED TO SELL THE CONTACT A NEW VEHICLE AND LAUGHED AT HER CONCERNS ABOUT THE CONDITION...
#11252419 |
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND DECELERATED INDEPENDENTLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE SPEED WOULD NOT EXCEED 20 MPH; HOWEVER, THE RPMS REVVED HIGHLY. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
#11246295 |
FOR THE PAST FEW WEEKS MY CAR LOSES POWER AND TURNS OFF WHILE DRIVING AND I HAVE TO WAIT 5 MIN TO TRY AND START IT AGAIN
#11241073 |
2015 DODGE JOURNEY. LIGHTS FOR AWD, ABS AND STABILITY CONTROL SYSTEM COME ON WITH NO NOTICE AS I ENTER A MAJOR INTERSECTION. LOSS OF POWER NO ACCELERATION. THE VEHICLE FINALLY STARTED TO MOVE. THE. WARNING LIGHTS WENT OFF. CONTACTING DEALER FOR REPAIR.
#11204718 |
MY 16-YEAR-OLD SON WAS DRIVING OUR 2015 DODGE JOURNEY TO SCHOOL. HE BEGAN TO HEAR A NOISE THAT SOUNDED AS IF SOMETHING WAS DRAGGING UNDERNEATH THE VEHICLE. THE DRIVER BEHIND HIM WAS FLASHING HIM TO PULL OVER, HE BEGAN HAVING ISSUES CONTROLLING THE VEHICLE FORTUNATELY HE WAS ABLE TO PULL OVER AND AS SOON AS HE GOT TO THE STOP SIGN THE CAR COMPLETELY DIED AFTER MAKING A LOUD NOISE AND STARTED SMOKING. MY SON JUMPED OUT OF THE VEHICLE AND THE DRIVER BEHIND HIM TOLD HIM TO GET AWAY FROM THE VEHICLE AS HE FELT IT WAS ABOUT TO CATCH FIRE BY THE SMELL. ONCE THE TOW TRUCK DRIVER GOT THERE AND TRY TO START THE VEHICLE TO PUT IT IN NEUTRAL THE CAR AGAIN FILLED UP WITH A BURNING SMELL. HE JUMPED OUT AND HAD TO CALL DISPATCH FOR SAFETY REASONS OF TRANSPORTING THE VEHICLE. ONCE MY VEHICLE...
#11203897 |
THE 2015 DODGE JOURNEY R/T AWD. I PURCHASED THIS SUV 2 YEARS AGO AND NOW WHILE THE VEHICLE IS IN DRIVE AND IN MOTION ON STREETS AND HIGHWAYS THE SECOND IT TOUCHES 20 MPH AND UP IT IS MAKING THIS" REVVING NOISE" AS IF IT IS IN ANOTHER GEAR AND IT'S ONLY IN DRIVE! THIS SUV IS NOT THAT OLD TO HAVE SUCH ISSUES HAPPENING NOW. ITS NOT RIGHT WHEN THE CONSUMER IS SPENDING THEIR MONEY FOR A SUV THAT IS GIVING THEM ISSUES SO EARLY INTO THE PURCHASE. DODGE NEEDS TO RECALL THIS VEHICLE!! AND ANYONE EVEN THINKING OF PURCHASING THIS SUV. HONESTLY DON'T... RUN OUT OF ANY DEALERSHIP SELLING THIS 2015 DODGE JOURNEY R/T AWD SUV! THE ONLY JOURNEY YOU WILL TAKE WILL BE BACK TO THE DEALERSHIP WITH ISSUES!
#11203469 |
AFTER DRIVING IN ABOUT 70 DEGREE SUNNY DAY FOR ABOUT 45 MIN THE TRACTION CONTROL LIGHT AND ABS LIGHT DINGED ON THEN AFTER PRESSING THE ACCELERATOR THE VEHICLE CHUFFED AND COMPLETELY DIED IN THE MIDDLE OF A BUSY INTERCTION. TURN THE VEHICLE OFF FOR ABOUT 10 MIN AND CONTINUED DRIVING ANOTHER 45 MIN WITHOUT A PROBLEM. THIS HAS HAPPENED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS FROM A STOP TO ABOUT 70 MPH.
#11194228 |
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING SOUND WHILE BEING OPERATED. ALSO, THE VEHICLE LEAKED OIL, THERE WAS A HOLE IN THE TRANSMISSION, AND THE CHECK ENGINE WARNING INDICATOR AND BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SIERRA CHRYSLER DODGE (1305 MOUNTAIN AVE, MONROVIA, CA 91016) WHERE IT WAS DIAGNOSED THAT A NEW ALTERNATOR WAS NEEDED. THE ALTERNATOR WAS NOT REPAIRED; HOWEVER, THE TIMING BELT AND OIL LEAK WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO COMPENSATE THE CONTACT FOR THE REPAIRS. THE FAILURE MILEAGE WAS 78,000.

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