NHTSA Complaint #11279260 — 2015 DODGE JOURNEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11279260
Vehicle 2015 DODGE JOURNEY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 122,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THE GEAR BOX & DIFFERENTIAL WENT OUT WHEN WE WERE TRYING TO PARK. APPLIED THE GAS PEDAL, FELT LIKE THE VEHICLE WOULDN'T MOVE, APPLIED THE GAS MORE & HEARD A LOUD 'BOOM.' WE'RE ABLE TO GET THE VEHICLE PARKED, THEN SMOKE STARTED COMING FROM THE ENGINE. LOOKED TO FIND OUT THERE WAS GEAR OIL LEAKING FROM THE VEHICLE. LOOKED ONLINE @ DODGE JOURNEYS & FOUND OUT THERE HAVE BEEN A MULTITUDE OF COMPLAINTS ABOUT THE SAME ISSUE WITH OTHER OWNERS. HAD TO GET THE VEHICLE TOWED HOME DUE TO BEING UNABLE TO DRIVE IT. THIS HAPPENED OCTOBER 19TH, 2019 & WE'VE BEEN UNABLE TO DRIVE THE VEHICLE SINCE INCIDENT. OUR DODGE JOURNEY IS A 2015 SXT ALL WHEEL DRIVE WITH ABOUT 120,000 MILES ON IT. THERE NEEDS TO BE A MANUFACTURER RECALL ON THESE VEHICLES!! WE'VE BEEN TOLD IT'S GOING TO COST ANYWHERE FROM $5,000 TO UPWARDS OF $7,000 TO GET THIS ISSUE FIXED AND WE STILL HAVE A VEHICLE LOAN OF $11,000 WE OWE ON IT.

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