2015 DODGE JOURNEY Unknown Or Other Problems
78 NHTSA complaints on file
Unknown Or Other Issues in the 2015 DODGE JOURNEY
78 unknown or other complaints have been filed with NHTSA for the 2015 DODGE JOURNEY. Of these, 4 involved a crash, 5 involved a fire, and 2 resulted in injury.
78
Complaints
4
Crashes
5
Fires
2
Injuries
0
Deaths
All Unknown Or Other Complaints
My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.
I was driving my [XXX] daughter was sitting in the passenger seat and out of the blue the head rest just popped and hit her in the back of the head The headrest cushion is dislodge from the plastic on the back part of the headrest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We were driving down the interstate and my vehicle caught fire, there were no warnings on the dash and the vehicle was driving fine. Luckily someone pulled us over to let us know that something was getting on their windshield... Some kind of fluid... Were not sure what. After pulling over we seen fire dropping out from under the vehicle and within 5 minutes the vehicle was completely engulfed
Thermostat hose & something with the transmission as well. Speed not doing what it’s supposed to do.
About 3 months ago my check engine light and abs lights are permanently on and I barely have any drive power. I have fixed all possible issues and the lights are both still on and I don’t have much drive power while I drive.
I only owned vehicle for 2 weeks. The Vehicle stalls while driving, unable to brake or steer. after a few seconds and a fee times trying to restart, car restarts engine light comes on and displays no codes. Light goes off after a few hours. Mechanics are unable to diagnose. Almost rear ended in middle of busy street.
both of my headrest deployed without no accident. They just popped out
I keep getting a navigation map update warning. When i try to update the map data i am told by dodge that the map updates are no longer available. I expect to pay for the updates and the fact that they are not available is causing issues. When currently using the nav system i have found that road exists that are supposed to be on the left road side have changed to the right. This caused sudden lane changes and has the potential of causing accidents, As stated I expect to pay for the updates and not have them available is a safety issue
I am currently having an issue where my climate control turns itself on even after I turn it off. Just recently my dual control for the climate would switch back to single even after selecting to have it dual. At this moment my air/heat is always on and I really have no need to keep the windows down unless it gets too warm and I need to let cooler air in.
The front passenger headrest deployed for no reason. No hit or collision occurred.
Faulty keyless ignition node
My vehicle floods constantly, I’ve had it fixed 4 times, I believe it floods through moon roof
Between 2020-2023, my car has completely shut off while driving down the road. I lose all power steering and the ability to use the gas and brake pedals. When this happens there is no warning light at all. Every time I’ve taken it to the dealership they can’t figure out the problem and it keeps happening. In total it has probably shut off on me 20-30 times. It doesn’t matter the situation or how fast I’m going, it just shuts off and stops working. I believe my car starting doing this anywhere from 145,000-180,000 miles. When I get to the side of the road after coasting with what I have left I turn the car off and then back on and it starts right back up no problem. I’m sick and tired of dealing with this and absolutely no one can figure it out. I’ve put so much money into...
Our anti-lock brake system is failing Code C2200-49
The Anti-Locking Braking System, Electronic Stability Control & Braking warning lights stay on all the time. I have absolutely no traction at anytime. The worse incident occurred when I was headed down a mountain and it had just started to rain. I could not slow the car down. I started at 35 MPH at the top of the mountain and was at 60 MPH by time I got at the bottom of it. Every time I barely touched the brakes the car started fishtailing. I notice the no traction mainly when there are wet roads. I can tell I have not traction at times even on dry roads but lots worse when they are wet. I have noticed in many searches that the ABS/ESC being disabled is a common recall for the 2015 Dodge Journey; however, when I enter my VIN number to my car it states it is not...
Drivers side headrest deployed without warning and without a crash. Internal Plastic clips broke causing deployment. Thankfully I was only sitting in the car and not driving. It is a powerful jolt to the back of the head.
We went to get in our vehicle and the headrest had deployed while no one was in the vehicle. It has not been in an accident.
Back of the headrest deployed by itself
NHTSA recall 15V675000 was performed by the Dodge Dealer in 2016. Braking control system failures were recently indicated by dash panel warning lights. Independent mechanic verified water intrusion, corrosion and electrical short circuits. Remedial repairs by independent mechanic did not solve the problem. I contacted Dealer Service who verified the complaint in Jun 2021, but Chrysler corporation declined to cover the costs of the proper repair. I contend their ABS and/or ESC system failures are due to their defective design and that Chrysler is still responsible to restore the vehicle to a safe operating condition.
I came out to my vehicle to find that the head rest had separated, in which the night before it was perfectly intact.
The driver head rest deployed my car was parked in the garage, no incident or anything. I came out to the car to go to the store and it was open and I can’t get it back in.
THERE IS A RECALL ON 2015 DODGE JOURNEYS FOR THE WIRING ON THE ABS SYSTEM THAT CAUSES THE WIRES TO GET CORRODED AND THE ABS NOT WORKING. I HAVE RECENTLY HAD THE ISSUE DESCRIBED IN THE RECALL YET MY VEHICLE DOES NOT QUALIFY FOR THE RECALL AND MY LOCAL DODGE REPAIR CENTER WANT ME TO PAY 1800.00 TO REPAIR SOMETHING THAT SHOULD BE FIXED UNDER THE RECALL AND NOW I HAVE A VEHICLE THAT I CAN NOT DRIVE OR I RISK HAVING AN ACCIDENT
THE FRONT DRIVER SIDE HEADREST DEPLOYED FOR NO REASON. VEHICLE WAS PARKED IN DRIVEWAY. THE SMALL PLASTIC PIECE IS BROKEN WONT GO BACK IN.
TRANSMISSION IS SLIPPING HAD IT LOOKED AT SEVERAL TIME AND CANT FIND ANYTHING HAD THE OIL CHECKED AND ITS STILL GOOD
THE CAR SHUT OFF ANYWHERE AND ALL THE TIME HAS ALMOST BEEN KILLED BECAUSE OF THIS ISSUE
WHILE DRIVING STRAIGHT TO WORK LAST NIGHT,I HEARD A LOUD POP. THE POP WAS ALMOST AS LOUD AS A GUN GOING OFF BESIDE MY FACE. IT SCARED ME,BECAUSE I WAS UNSURE WHAT HAD JUST OCCURRED. I LOOKED OVER AND NOTICED MY HEADREST ON PASSENGER SIDE HAD POPPED IN HALF AND UNABLE TO BE PUSHED BACK INTO PLACE. LUCKILY,MY OLDEST CHILD OR HUSBAND WASN'T WITH ME,OR IT WOULD PROBABLY WOULD HAVE CAUSED AN INJURY,OR AT LEAST SOME SORENESS. I'M NOT SURE IF THIS IS A RECALL,BUT SEEMS LIKE IT SHOULD BE,ESPECIALLY IF NOTHING TRIGGERED IT. PLEASE ENSURE THIS ISSUE GETS SORTED OUT. THANK YOU FOR YOUR TIME. *TR
I HAVE BEEN HAVING ELECTRICAL ISSUES SINCE I BOUGHT THE CAR NEW. CAR WILL NOT START AT TIME, BLOWN FUSES, BAD COOLING FANS, PCM ISSUES, TCM ISSUES, FUSE JUNCTION BOX ISSUES. CAR IS CURRENTLY AT THE LAREDO DODGE DEALER BEING FIXED AND THEY ARE HAVING HARD TIME FIXING MY CAR. 2015 DODGE JOURNEY WITH ONLY 55K MILES ON IT.*DT*JB
WHEN ACCELERATING IT HAS A HESITATION LIKE THE FUEL SUPPLY SHUTS OFF BRIEFLY OR IT IS MISFIRING OR SOMETHING THAT IS CAUSING ME TO NOT BE ABLE TO ACCELERATE UP TO SPEED WHEN TAKING OFF OR DURING DRIVING. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS. *TR
I WENT TO TURN ON MY CAR AND IT WAS COMPLETELY DEAD, AND THE KEY WOULD NOT OPEN THE CAR. SOMEONE CAME TO HELP AND CHECKED THE BATTERY WHICH WAS FULLY WORKING PERFECTLY, BUT THE CAR WAS COMPLETELY DEAD STILL, NO POWER RUNNING ANYWHERE. I WENT TO GOOGLE THE PROBLEM AND LIKE ME THERE HUNDREDS OF PEOPLE WHO HAVE GONE THROUGH THE SAME PROBLEM. IT SEEMS THAT THE CAR GOES INTO LOCKED-DOWN MODE BY ITSELF UNLESS YOU DISCONNECT THE BATTERY AND THE COMPUTER REBOOTS THERE'S NOTHING THAT WILL MAKE IT WORK. LOCALLY THIS HAPPENED IN MY BUILDING'S PARKING LOT, I DID UNHOOK THE BATTERY WHICH REBOOTED THE COMPUTER AND THE CAR TURNED ON.
I WAS DRIVING MY CAR ON I95 WHEN I NOTICED IT WAS NOT HANDLING WELL AND WAS MAKING A NOISE. I COULD ALSO FEEL A VIBRATION UNDER MY FEET. WE MADE AN APPOINTMENT AT CENTRAL MAINE MOTORS IN WATERVILLE, MAINE FIRST THING TUESDAY MORNING WHO TOLD ME THE POWER STEERING COOLER WAS LEAKING. IN DOING RESEARCH IF FOUND S08 RECALL ON 2011-2016 DODGE JOURNEYS POWER STEERING COOLERS. MY CAR DOES HAVE A 3.6 L ENGINE AND THIS SHOULD HAVE BEEN TAKEN CARE OF WHEN I BOUGHT THE VEHICLE. IN READING THE RECALL AND GIVEN THE CIRCUMSTANCES I COULD HAVE BEEN HURT AS THIS WENT WHILE I WAS DRIVING AND DOES IN FACT INCREASE THE CHANCES OF CRASHING.
THE SWITCH ON MY CRUISE CONTROL WENT OUT ON MY 2015 CROSSROAD DODGE JOURNEY ONLY 39000 MILES ON IT
I PUT THE CATEGORY AS "UNKNOWN" BECAUSE I DONT KNOW WHAT EXACTLY IT FALLS UNDER BESIDES STUPIDITY. MY CAR BEGAN OVER HEATING LAST WEEK. THAT WAS FRUSTRATING ON TOP OF ALL OF THE OTHER PROBLEMS INCLUDING THE CONSTANT JERKING FROM THE CRAP ABS SYSTEM. I PUT RADIATOR FLUID IN AND 2 DAYS LATER, IT BEGAN SMOKING LIKE CRAZY. AT LEAST, WHAT I THOUGHT WAS SMOKE. APPARENTLY WHAT IT ACTUALLY WAS, WAS THE T SHAPED HOUSE THAT LEADS TO THE RADIATOR AND IS RUN RIGHT ALONG SIDE THE HEATING COIL IS MADE OF PLASTIC. THE HEATING COIL HAD MELTED A HOLE IN IT, CAUSING THE RADIATOR FLUID TO SPRAY ON EVERYTHING UNDER THE HOOD. WE GO AND FIX THAT, BY THE WAY, $80 FOR A 5 INCH PIECE OF HOSE IS INSANE, AND COME BACK, CAR WORKS FOR 2 DAYS AND DIES. BATTERY IS DEAD. TAKE THE BATTERY OFF AND GO...
MY AC WILL UNSYNC ITSELF AND WHEN I HIT SYNC IT UNSYNC AGAIN. ALSO IF I TURN IT OFF IT WILL TURN IT BACK ON. I DONT KNOW WHAT IS GOING ON BUT I SEE THAT I AM NOT THE ONLY ONE. I AM SCARED BEEN HAPPENING FOR MONTHS
CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT SHITS OFF WHILE PARKED OR STOPPED AT A STOPLIGHT. THE CAR WILL NOT TURN BACK ON. SOMETIMES IT TAKE ABOUT 30 MINUTES AND IT WILL RESTART BUT WILL ONLY RUN FOR ABOUT 5-10 MINUTES. WHEN TRYING TO START THE CAR, WE PRESS THE BRAKE AND THEN THE START BUTTON AND THE CAR VIOLENTLY JERKS AS IT TRIES TO START, BUT WILL NOT TURN OVER. IT HAS HAPPENED SINCE WE BOUGHT THE CAR MARCH 2019 BUT THE DEALERSHIP WONT TAKE THE CAR BACK OR TRADE IT FOR SOMETHING ELSE.
WHILE DRIVING THE AIR CONDITIONING AUTOMATICALLY COMES ON. I WAS DRIVING TO WORK ON A RESIDENTIAL STREET, DECIDED TO OPEN THE WINDOW EVEN THOUGH IT WAS 8:30AM AND IT WAS ALREADY 95 DEGREES OUTSIDE HERE IN VEGAS. DIDN'T GET OUT OF MY COMPLEX BEFORE THE AIR CONDITIONER CAME ON BY ITSELF. ALSO WITH THE AIR CONDITIONER ON, MY CAR SEEMS TO RUN HIGHER IN IDLE AND WHILE DRIVING IT SEEMS TO DOUBLE STEP WHEN BRAKING AND COMING TO A STOP. IT DOES LIKE A SMALL JERK IN ACCELERATION COMING TO A STOP.
PRECISELY ON 7.3.19 I HAD 4 OF MY CHILDREN WITH ME HEADING TO A HOLIDAY PARADE. MY CAR W/O WARNING COMPLETELY STOPPED IN THE MIDDLE OF A ROAD. NO POWER, NO BRAKES, NO STEERING. AIR WAS STILL BLOWING; RADIO STILL PLAYING. MY DAUGHTER AND I PUSHED MY CAR TO THE CURB, MY HUSBAND CAME AND PUSHED MY CAR FURTHER TO AVOID AN ACCIDENT. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED AND RESTARTED FINE. DROVE ANOTHER .5 CITY BLOCK; STOPPED AT A STOP SIGN, PULLED OUT AND MY CAR DIED AGAIN IN THE MIDDLE OF THE INTERSECTION. MY HUSBAND WAS STILL BEHIND ME & PUSHED US OUT. WE DROVE HOME. HE LOOKED UNDER THE HOOD, NOTHING STOOD OUT. I DIDN'T GET ANY WARNINGS ON THE DASH. THE CAR HAS DRIVEN FINE UNTIL 7.5.19. MY DAUGHTER AND I JUST TURNED ONTO CALUMET AVE; A VERY BUSY AND DANGEROUS ROAD AND MY CAR DIED...
AIR CONDITIONING COMES ON BY ITSELF WHEN DRIVING. RADIO VOLUME DECREASE WITHOUT TOUCHING IT WHILE DRIVING. CRUISE CONTROL DOES NOT WORK WHEN DRIVING.
GRANDSON LEANED ON PASSENGER HEADREST AND IT DEPLOYED! WON'T GO BACK TOGETHER AND NO IDEA WHAT TO DO WITH IT?
MY COMPLAINT IS ABOUT THE DEALERSHIP THAT I WENT TO TO GET MY CARS RECALL REPAIRED. A SIMPLE QUESTION ABOUT A RECALL RESULTED IN THE SERVICE MAN TELLING ME THERE IS NO RECALL AND THE PARTS IN MY 2015 ARE FROM 1996 AND THAT THEY CAN NOT FIND A RECALL. I WAS TOLD THAT I WOULD BE LIABLE FOR THE COST OF ANY REPAIRS AS PER THE FINE PRINT IN MY WARRENTY. TYSON MOTORS IN JOLIET IL IS SO INCOMPITANT THAT THEY COULDN'T FIX A FREE RECALL ON MY CAR
MY 16-YEAR-OLD SON WAS DRIVING OUR 2015 DODGE JOURNEY TO SCHOOL. HE BEGAN TO HEAR A NOISE THAT SOUNDED AS IF SOMETHING WAS DRAGGING UNDERNEATH THE VEHICLE. THE DRIVER BEHIND HIM WAS FLASHING HIM TO PULL OVER, HE BEGAN HAVING ISSUES CONTROLLING THE VEHICLE FORTUNATELY HE WAS ABLE TO PULL OVER AND AS SOON AS HE GOT TO THE STOP SIGN THE CAR COMPLETELY DIED AFTER MAKING A LOUD NOISE AND STARTED SMOKING. MY SON JUMPED OUT OF THE VEHICLE AND THE DRIVER BEHIND HIM TOLD HIM TO GET AWAY FROM THE VEHICLE AS HE FELT IT WAS ABOUT TO CATCH FIRE BY THE SMELL. ONCE THE TOW TRUCK DRIVER GOT THERE AND TRY TO START THE VEHICLE TO PUT IT IN NEUTRAL THE CAR AGAIN FILLED UP WITH A BURNING SMELL. HE JUMPED OUT AND HAD TO CALL DISPATCH FOR SAFETY REASONS OF TRANSPORTING THE VEHICLE. ONCE MY VEHICLE...
TAKATA RECALL: WHEN TRYING TO ADJUST THE CLIMATE CONTROL TO "SYNC THE PASSENGERS" AND TURN OFF THE REAR CONTROLS, WITHIN SECONDS THE COMPUTER IS TURNING THE VEHICLE'S "SYNC" OFF AND TURNING ON THE REAR CONTROL. AS I WAS TRYING TO ADJUST THE TEMPERATURE IT WILL KEEP TURNING THE CONTROLS OFF OF SYNC AND TURN THE REAR CONTROLS BACK ON. IT HAPPENS WHETHER I'M SITTING I'M IDLE OR DRIVING, THERE HAVE BEEN NO CONDITIONS THAT AFFECT THE WAY ITS WORKING.
I TRIED TO START MY CAR AND IT WOULD NOT START WE TRIED TO PUSH THE START BUTTON TWICE AND PUT IT IN NEUTRAL PRESS THE BRAKE IT WOULDN'T START WE TRIED PRESSING THE BUTTON FIVE TIMES RESETTING IT IT WOULDN'T START WE TRIED DISCONNECTING THE BATTERY TO RESET THE COMPUTER IS STILL WOULDN'T START THE CAR WAS PARKED. IT WON'T TURN OVER. WHEN LOOKING ON THE INTERNET SEVERAL OTHER PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE.
THE NAVIGATION SYSTEM IN MY 2015 DODGE JOURNEY STOPPED WORKING. IT SHOWS NO MAP INPUT/NAVIGATION SYSTEM NOT ON VEHICLE. I HEARD THIS HAS BEEN HAPPENING A LOT ON DODGE JOURNEYS. I TOOK IT IN AND THE WILL HAVE TO REPLACE THE WHOLE RADIO/SYSTEM. I WAS DRIVING WHEN IT SHUT DOWN. LUCKILY, I KNEW WHERE I WAS GOING BUT I DRIVE OUT OF TOWN A LOT WITH MY GRANDKIDS AND DEPEND ON THE NAVIGATION SYSTEM. THAT IS ONE OF THE MAIN REASONS I BOUGHT A VEHICLE WITH A NAVIGATION SYSTEM SO I WON'T GET LOST.
MY 2015 DODGE JOURNEY WONT START. I CHANGED THE BATTERY AND STARTER AND STILL NOTHING. I HEAR ONE CLICK WHEN I TRY TO START IT BUT IT WONT TURN OVER AND START. IT TELLS ME THAT MY CAR IS NOT IN PARK BUT IT WONT START. THEN ONCE IT STARTED, IT DIED WHILE I WAS DRIVING DOWN THE STREET. WHATS GOING ON WITH MY TRUCK?
TAKATA RECALL. THE HEATER/AC JUST KEEP TURNING ON BY IT SELF.
AFTER GETTING MY 2015 DODGE JOURNEY I WAS VERY HAPPY WITH IT UNTIL I HAD 3 RECALLS ON MY CAR AND NOW I AM WAITING FOR ANOTHER RECALL FOR THE GPS AS IT SEEMS THAT THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE GPS THAT HAVE BEEN REPLACED MULTIPLE TIMES BECAUSE THEY STOP WORKING AFTER A COUPLE OF MONTHS. EVERYONE KEEPS SAYING THEY GET THE SAME ERROR THAT STATES UNABLE TO OPEN MAPS AND WHEN PEOPLE TAKES IT TO THE DEALERSHIP THEY ALL SAY THAT THEY HAVE TO REPLACE THE HOLD GPS UNIT WITH A COST OF AROUND $750 DOLLARS AND PEOPLE HAVE DONE THIS MULTIPLE TIMES ON THEIR CARS INCLUDING ME.
THE VEHICLE STARTED SLOWING DOWN AND MAKING NOISES, NOT SHIFTING, DELAYED ENGAGEMENT, AND BEFORE EVERYTHING HAPPENED IT DIDN'T SHOW ANY SIGN OF PROBLEM ON THE BOARD (NO CHECK ENGINE) AND THE CAR WAS IN MOTION, ON A CITY STREET.
MY CAR DIES WHILE I'M DRIVING ENGINE JUST STOPS
TAKATA RECALL . I WAS DRIVING MY CAR AND I NOTICED IT SMOKING I LOOK AND THE BACK WINDOW WAS ON FIRE SMOKING AND MY WIRING TO DOOR IS FRIED AND WINDOW SWITCH IS FRIED. *DT UPDATED 12/06/18*JB
EVERYTIME IT RAINS THE CAR FLOODS ON EITHER THE PASSENGER SIDE OR DRIVER SIDE. THIS IS CAUSED ELECTRICAL MALFUNCTIONS AND LIGHTS TO FLICKER. MAY LEAD TO EARLY CORROSION AND FRAME INSTABILITY.
Other 2015 DODGE JOURNEY Problem Areas
Engine
132 complaints
Electrical System
112 complaints
Service Brakes
91 complaints
Seats
86 complaints
Power Train
74 complaints
Air Bags
68 complaints
Electronic Stability Control Esc
51 complaints
Steering
39 complaints
Vehicle Speed Control
31 complaints
Fuelpropulsion System
18 complaints
Structurebody
9 complaints
Wheels
7 complaints
Seat Belts
6 complaints
Service Brakes Hydraulic
6 complaints
Suspension
6 complaints
Exterior Lighting
5 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Visibilitywiper
4 complaints
Engine And Engine Cooling
3 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
3 complaints
Traction Control System
3 complaints
Electrical Systemalternatorgeneratorregulator
2 complaints
Forward Collision Avoidance Adaptive Cruise Control
2 complaints
Seatsfront Assemblyhead Restraint
2 complaints
Service Brakes Airantilockabs Warning Light
2 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Parking Brake
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Service Brakes Airantilockinterconnecting Assemblywiring
1 complaint
Structurebodyroof And Pillars
1 complaint
Tires
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitydefrosterdefoggerhvac Systemheater Core
1 complaint